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CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT

Plumbing, Heating and Air Conditioning, Natural Gas Lines,

About us

4 EMPLOYEES. NO SUBS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES. EXTRA CHARGE FOR AFTER-HOURS SERVICE MAY APPLY. LICENSE NUMBER: 41104. MAY CONTACT THROUGH EMAIL.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL IN HOME REPAIRS & REMODELING. REPAIR & REPLACE FAUCETS, TOILETS, GARBAGE DISPOSERS & WATER HEATERS, SUMP PUMPS, LEAKS IN THE CEILING, PIN-HOLE LEAKS ON COPPER & PLASTIC WATER LINES. REPIPE THE ENTIRE HOUSE IF NECESSARY. REPLACE MAIN WATER LINES.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
7%
3
14%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.0
punctuality
4.1
Showing 1-14 of 14 reviews

Steven B.
02/2017
5.0
plumbing
  + -1 more
Price – High! It took about an hour. It worked out fine.
Description of Work: I used Crown Plumbing. Changed the trap underneath the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Steven B.
02/2017
5.0
plumbing
  + -1 more
.
Description of Work: I used them over 2 years ago for hooking up some water pipes for a shower.
Rating CategoryRating out of 5
Yes, I recommend this pro

Andy W.
10/2016
5.0
gas leak repair
  + -1 more
Bob Was extremely kind: though he couldnt make it out to do the work that same day, he gave me the instructions to solve my own problem within 15 min and i was all set! (he did this gratis, as a kindness to help me out. The fact that he knew extacly what i had to do and how and decribed it perfectly made it clear he is a highly qualified Plumber. I will be using him for my other complicated work!
Description of Work: I needed the Gas Main reconnected

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard Z.
07/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Came to repair what i thought was a leak... turned out it was a lose connection... fixed it.... "no Charge".. that's right "no charge".Oh...forgot to mention.. he answered the phone "no recording" came exactly on time... was most pleasant and professional... found me a Plumber for life...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don E.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Excellent service and pricing.
Rating CategoryRating out of 5
Yes, I recommend this pro

eve W.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Inspected HVAC. They are to return for winter inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marc L.
10/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I really appreciated them contacting me and setting up a time to do the work the next day. The workmanship was professionally accomplished. The reason I am giving them a B rating instead of an A is because they did not have a sump pump cover to replace the one that had rusted out. I would have thought that as a plumber knowing that you would be working on a sump pump would automatically have a replacement cover available in a "worst-case scenario" (maybe I'm wrong in assuming that). Other than that, the work and expediting the service was excellent and the pump came with a three-year warranty.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth N.
10/2014
5.0
plumbing
  + -1 more
Repaired the leak on time. A+
Description of Work: Repaired leak in bathroom shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

KATHLEEN K.
06/2014
5.0
plumbing
  + -1 more
He did the work, but forgot to turn the water back on. He came back at 10:30pm to turn the water back on. I was very happy with the work that he did.
Description of Work: He gave estimates for plumbing work for replacing toilets etc. Replaced kitchen faucett.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert M G.
06/2014
3.0
plumbing
  + -1 more
We were leaving town for the year and agreed with Bobby that he would take care of repairs while were gone. We were going to pay him a retainer and did that for a while; then we paid him per-visit. Scheduling was always hard, but he did do a few repairs adequately. We paid him what he asked, which tended to be on the high side but not outrageous. But when we had a broken window, in the winter, he came and measured it, and then simply stopped responding to emails about next steps.
Description of Work: Mostly plumbing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$1,200

Talbert H.
08/2013
3.0
electrician
  + -1 more
They did an electrical job for me and I've been trying to get a hold of him to tell him that the line they put in is constantly tripping the breaker. He had installed it for a little fish pond we have out here. When it stopped working I thought maybe the pumps had stopped working. It turns out that there is no electricity there. I keep calling the guy and he is not calling me back. He doesn't follow up very well. I thought that the price was fair.
Description of Work: I last used Crown Plumbing Heating Drain Cleaning & Gas-Fit within the last year. He did several jobs for me.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$2,000

pat P.
03/2013
5.0
plumbing
  + -1 more
It was a short job with a happier ending than I thought it would have, given the age of the house and the location of the leak. Crown Plumbing did a quick job - was clean, courteous, and a pleasure to have in the house. I will call him again.
Description of Work: Had a wax ring and some bolts replaced on my toilet. (The offer was for a "tune up") I did not pay the price of the offer, due to a mix up the week before, the plumber gave me a discount for the inconvenience. I don't think it would be right to say how much I paid, since it was not the normal amount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON L.
03/2012
5.0
plumbing
  + -1 more
see above
Description of Work: Crown was called in to fix a leaky bathroom tub faucet. He came next day, was on time, professional and worked for two hours and was not able to fix it with a simple fix. The next step was a more major repair that he completed the next day after getting the proper equipment. He did not charge for the two hours of work the first day and he said "I wasn't able to fix it, I can't charge you." He charged a fair rate the next day although it was more than what I had originally thought the job would cost. But now the faucets are new and NOT LEAKING!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

KERRI L.
09/2006
2.0
plumbing
  + -1 more
I called on September 4th (Labor Day) to leave a message for someone to call me about a leak in my ceiling that is causing significant damage. I was pleasantly surprised that someone answered the phone. He was very nice and said he would come out the following day. When I asked for a "ball park" time estimate, he said between 10 a.m. and noon. I asked my parents (who were visiting from out of town) to wait at home that day until he arrived; which he never did. Finally, I called the company number at 5 p.m. to reschedule the appointment, and left a very pleasant message like, "I'm sure you were called away to other things today. Please call to reschedule." That call was never returned. My parents wasted an entire day and I am irate at the lack of consideration for my time.
Description of Work: Never showed up and did not return subsequent phone calls.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT
WHAT CAN I SAY? IT SOUNDS LIKE WE BLEW IT ON THIS ONE. PLEASE DON'T THINK THIS IS TYPICAL OF OUR COMPANY. WE ARE A SMALL COMPANY THAT THAT CONSIDERS A CLIENTS SATISFACTION OUR HIGHEST PRIORITY. THIS MATTER HAS ONLY NOW BEEN BROUGHT TO MY ATTENTION OR I WOULD HAVE DEALT WITH THIS ISSUE SOONER. AS THE PROJECT MANAGER, I TAKE RESPONSIBILITY FOR ANY FAILINGS OF OUR COMPANY AND WE MAKE EVERY ATTEMPT TO MAKE UP FOR ANY PERFORMANCE ISSUES (OR LACK THEREOF.) ONE OF OUR BIGGEST CHALLENGES AS A SMALL COMPANY IS SERVING ALL OUR CLIENTS IN A TIMELY MANNER WHEN WE ARE SWAMPED WITH WORK. THE WORK DOESN'T ALWAYS COME IN SMALL MANAGEABLE PORTIONS. SOMETIMES IT COMES IN WAVES. THERE ARE TIMES WHEN WE CAN'T SERVE OUR CLIENTS IN A TIMELY MANNER BUT A PHONE CALL IS THE LEAST WE CAN DO IN THOSE CIRCUMSTANCES. I DO APOLOGIZE TO THIS CLIENT FOR THIS SITUATION AND IF YOU CARE TO TRY US AGAIN I WILL SEE TO IT YOU GET PREFERENTIAL TREATMENT AND A DISCOUNT ON OUR SERVICES TO HELP COMPENSATE YOU FOR YOUR PREVIOUS EXPERIENCE. THAT'S THE BENEFIT OF USING OUR COMPANY. WE DON'T PROMISE TO NEVER MAKE A MISTAKE BUT WE DO PROMISE TO FIX ANY MISTAKES IN A MANNER THAT IS SATISFACTORY TO YOU. ON OUR INVOICES WE HAVE A 100% SATISFACTION GUARANTEE AND WE FEEL STRONGLY ABOUT THAT. PLEASE CONTACT ME DIRECTLY IF I CAN BE OF ANY FURTHER HELP. BOBBY MCHONE-PROJECT MANAGER 301-482-1220

    Contact information

    10701 DORCUS RD, Silver Spring, MD 20901


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Natural Gas Lines,
    Electrical,
    Drain Cleaning,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Wells and Pumps,
    Snow Removal,
    Water Heaters

    FAQ

    CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT accepts the following forms of payment: Check,MasterCard,Visa
    No, CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT does not offer free project estimates.
    No, CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT does not offer eco-friendly accreditations.
    No, CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT does not offer a senior discount.
    Yes, CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT offers emergency services.
    Yes, CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT offers warranties.
    CROWN PLUMBING HEATING DRAIN CLEANING & GAS-FIT offers the following services: RESIDENTIAL IN HOME REPAIRS & REMODELING. REPAIR & REPLACE FAUCETS, TOILETS, GARBAGE DISPOSERS & WATER HEATERS, SUMP PUMPS, LEAKS IN THE CEILING, PIN-HOLE LEAKS ON COPPER & PLASTIC WATER LINES. REPIPE THE ENTIRE HOUSE IF NECESSARY. REPLACE MAIN WATER LINES.

    Contact information

    10701 DORCUS RD, Silver Spring, MD 20901


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day