Apache Appliance Inc.

I sent a message via Angie’s list to request an appointment and I never heard back.

They're great. We buy all of our GE appliances from them. Its a small individually owned family business. I felt very comfortable about that. Its a gas dryer which is more expensive to fix than an electric. They replaced it for the service call and the parts.

They don't carry junk brands, only the better quality ones. Their delivery team was excellent. They had to take doors of the appliance and off our house, they were very careful moving in and out of the house. Everything was put back together with no damage. I really appreciated the time they took to make it right.

We used them for 20 years. It's a small company, so they're not going to do the big sales like some companies, but you get so much better service. They're really good when they tell you what time they're coming, they're usually to the minute. They're a grade A company and you get very personalized service. When we bought the refrigerator, they came out to bring the washing machine, we knew we needed a refrigerator, but because the new refrigerators are much bigger than they used to be, the owner's son actually delivered the washing machine, and so I had him remeasure the spot for the refrigerator just to make sure everything would fit and it did. The bigger companies are not going to do that for you. Your on your own. If you make a boo boo, your in trouble. They also take away the old appliances.

Great. So happy with them and their delivery crew. Very refreshing.

Fantastic from the point when Apache answered my call. They listened and helped solve my problem. The worked with my situation, accounted for required variables, quoted me a very fair price, and accomplished the job flawlessly. Excellent communication throughout the process. Would highly recommend and hire them again. (in fact, I've already recommended them)

When I went into the store, Francis was very helpful in giving me information about various ranges and hoods. He gave me the information I needed to do my own research and told me the best time to call and order the products. They didn't require any kind of down payment, which surprised me because I had been used to having to pay for appliances at the box stores before they would schedule delivery. On the day of the installation, they arrived a little bit early (actually before I arrived from my office) and completed the installation of the new oven and range in a very reasonable amount of time. They made sure everyting was working properly, showed me how to care for the appliances, and left.

After having a large appliance store's installer come out and say that he couldn't install a new dishwasher, I decided to stop by a local store that got good reviews: Apache Appliance. My wife and I spoke with Mr. Nolan, and he put us in touch with a good plumber to do the prep work for our dishwasher replacement, even before selling us a new unit. We discussed the models available, and Mr. Nolan steered us towards a mid-priced unit that had the features we wanted. After the plumbing work was complete, I ordered a new dishwasher from Apache Appliance; we ended up going for a more expensive unit than Mr. Nolan suggested. He put me on hold, checked the stock available and delivery dates available, and then scheduled a mutually-convenient time. The installer showed up on time (a few minutes early, actually, which is a plus in my book; he had the dishwasher unloaded and on the sidewalk at the scheduled delivery time), and did a good job installing the dishwasher - friendly, competent, and thorough. It has been in place for over a week, and we've had no trouble with it or the installation.

I loved them and loved the review that was on Angie's List. I remember thinking at the time that, wow!, I just got such personal attention from them. I was looking for a refrigerator and was having one heck of a time because it is an un-remodeled kitchen. All the new style fridges were not fitting. The space was, like, blocked in by a counter on one side and cabinets overhead and a door frame. I had a very narrow place and I went to a number of other places and remember feeling they did not know what they were talking about. And I brought measurements. When I got that review from Angie's List and when I went into Apache Appliance -- and there were certain things I wanted and certain things I didn't -- that guy said he knew exactly what I was talking about. He said he understood the space and that there was only one fridge that would fit in that space and he showed it to me. So I have it. It was installed and it has been good. It is a little fridge, not one of those two door things. I would have liked it to be different and would have preferred a bottom freezer, for example, instead of a top freezer, but it did not exist for the size. The fact that they were able to answer me instantaneously with confidence and turn out to be 100 percent accurate makes me give them an A-plus. I went to their store. My dishwasher went kaplooie and I was not sure whether to fix it or not and they were the first ones I called.

I saw a range I wanted at the store (and later on their web site), and it said to call for a price quote. The owner told me I called at a busy time (9 a.m.) but said he would be sure to email the information to me within a few hours, which he did. Their prices were competitive, but I ended up purchasing it at Best Buy since they were about $50 cheaper and since I had a gift card that I wanted to get rid of. The gentleman didn't take too kindly to my purchasing it from Best Buy rather than a family-owned company and replied, "GOOD FOR YOU. WHEN THEY COME ASK THEM IF THEY MAKE A LIVING WAGE." With the Home Depot being just across the street from Apache, and other "big box" stores nearby, the competition must be too great. I've contacted them before and I didn't have a bad experience so I guess he was just having an off day.

I purchased a new dishwasher from Apache Appliance and needed a quick installation because I had houseguests arriving within a week. The store was very accommodating. They ordered the dishwasher and sent a technician out to remove my old dishwasher and install the new one. He was on time, quick, knowledgeable and courteous. I was very happy with their service. I would definitely recommend them.

Ryan was on time (actually early) and was professional. He quickly and efficiently removed my old microwave and installed my new one. He was also knowledgeable as I asked several questions. Would use them again

Installation went OK. I had questions after using the washer and called to ask if an automatic shutoff should activate when the washer went to spin-cycle unbalanced. It made a tremendous racket. I thought modern washers had switches. The response of these guys was to insult me when I asked clarifying questions. The guy answering the phone even went so far as to put my speak and call his partner over so they could mock me in chorus. Unreal how childish and unprofessional they were.

..Once I contacted them, there was approximately a week or so wait for dishwasher to come in. Once in their shop, I was called and a date was given for installation. On 8/13/14 ithe diswasher was installed. This process was done in an efficient, timely and professional manner. The only part of this process I did not like was the charge GE made for it's special sized dishwasher. Outrageous.

Pricing very straight forward and competitive. Delivery was on time and by a smart, helpful, efficient team. They trouble-shot problems and were careful not to leave any scuffs, scratches, dents behind.

They are great. I've used Apache for all of my appliance repairs and purchases for probably 40 years. They are local. I have been and they know our house. I like to stick with people with whom I am comfortable.

They were very reasonable in price.

Excellent. They know what they are doing. After a discussion of needs, they recommended a unit that was not the most expensive advising it was more reliable and accurate which is important to us. Install was right on time, well done and neat as a pin.

excellent service, knowlegable staff

I just wanted to say that I have never been treated so rudely over the phone as I was--by one of the owners, no less. Until that episode, I had been a regular customer of Apache. I never went back after that.

.Went fine. Arrived on time. Brought replacement, installed it, and we've been using it ever since.

It was very simple with no pressure for a sale. I appreciated that from the salesperson. The delivery was seamless. It was refreshing to go to a locally-owned business, which is just as competitive as bigger companies.

My GE Profile Dishwasher is five years old, but has failed to clean dishes despite our increasing efforts to clean them beforehand. Gary of Apache Appliance arrived promptly and was knowledgeable, experienced and impressively hands-on. Within the hour, he had taken the dishwasher apart, pulled out screens and drains (which were caked with hardened soap and gunk), disassembled the sprayer arm, tested the water pressure, and replaced a part that was located in the tight, difficult space under the dishwasher. Gary worked steadily and quickly, cleaned up after himself, and advised me about maintenance.

Sale and installation was done on time and by very competent people

They are very good. I have used them before.