Albert's Carpet Cleaning

It went great. He was efficient, thorough, and professional. There was a mix-up about the address, and he drove 30 minutes away to meet us, even though it was relatively late. He was also great about accommodating our schedules. We would (and probably will in the future) definitely hire him again.

Looks brand new! Albert was kind enough to fit me in at the last minute, and on a Sunday no less! Worked hard, efficiently, and courteously. I will be calling him again in the future.

Service was EXCELLENT. From the time of calling to set appointment to the day of actual service. I called and left a message and my call was promptly returned. My appointment was scheduled for a Saturday morning and Mr. Nagano confirmed the day before. He arrived on time. Mr. Nagano surveyed all areas to be cleaned. I did have an issue with a major stain on the Master Bedroom carpet. Mr. Nagano explained that since the stain had set for so long, he was not sure if it could be totally removed, but he would try his best. To my surprise, he was able to remove the stain, it was hard work but he did it!!! I was very pleased with my whole experience and I would DEFINITELY use Albert's Carpet and Upholstery Cleaning again. I would also recommend him to friends.

He did a great job and spent a lot of time really cleaning and deoderizing my sofa(we have dogs). He was very prompt and flexible.

Alberto was incredibly kind and responsive! I e-mailed him to ask about scheduling a carpet cleaning, and he e-mailed me back within two minutes. We talked on the phone and it was scheduled just a few minutes later! Alberto was very flexible (as we had to change the time) and was willing to come late on a Friday night. He did a great job with the cleaning and I would highly recommend his service! He was reliable, professional and very easy to work with!

I purchased a deal with them, which was ok. They didn't move any furniture, and there were some spots that were missed. What they did do was good, but I expected them to be more thorough.

This service was exceptional. We would recommend this company very highly. Our carpet looked brand new. Now that's service.

Albert was punctual and responsive. He cleaned the carpets thoroughly.

Albert arrived on time and the job took less time than I thought it would

It was good. I don't really have any dislikes, it was alright. The owner was very nice, very responsive. The price is good.

It turned out great. There were additional charges aside from the "Big Deal" for the rugs. I have rugs that I paid additional for. He got the job done.

Albert was very punctual and looked over my rugs first. He determined that the large machine would not work on them, as it sprayed too much water and might damage the parquet floors. Instead, he used a portable machine and sprayed a chemical mixed with water on the rugs, then pulled up the water and dirt with the machine. The rugs, which were both dirty and stained, look like new! I was amazed at how good they now look. He did a great job.

The carpet was cleaned by the owner. He was very professional in that when I called I got his answering service the first time but he called back immediately. We set up an app't time and he arrived punctually. The carpet was cleaned with expert care. There were several dark spots which former carpet cleaners could never remove to my satisfaction.Alberts Carpet cleaned it thoroughly and the spots did not come through several days later as it had with the former carpet cleaners. He was very warm and accomodating, wishing to please with his excellent service. i would recommend his company very highly.

Very honest! I would call again. I had a stain on my carpet from a rug in my apartment. I wanted to have the carpet cleaned to see if it could be removed. Instead of charging me, he returned my money and stated that there was nothing he could do to help the stain after he examined the problem area. I appreciate his honesty because he could have cleaned the carpet knowing the stain would not come out. Need more folks like him!

He was here for three hours and did an outstanding job on my furniture. I requested that he clean with water as I have a protective sealant on the furniture. He did. He was thorough and courteous. However, when I was out of the room, he dragged the furniture across my newly refinished hardwood floors, scratching them considerably. I didn't know he was going to move anything (he hadn't mentioned it and had been here for some time); if I had, I would have told him we need to carry the items because I hadn't yet put felt pads down. He felt terrible and tried very hard to work with me, offering additional services and bringing over some scratch markers from Home Depot. His services were excellent, and I believe this was an accident. He was in every way a gentleman.

IT WAS VERY PROFESSIONAL, I LIVE ALONE SO I NEEDED HELP WITH MOVING AND REPLACING SOME FURNITURE ITEMS AFTERWARDS AND THERE WAS NO HESITATION. MY STEPS ARE CLEAN! WHICH IS A PET PEAVE FOR ME... I HAD 3 ROOMS CLEANED AND THE OWNER WORKS HARD; I WOULD DEFINANTELY RECOMMEND THIS COMPANY TO ANYONE

It went extremely well. I was very pleased with his professionalism and the great job he did cleaning my carpets. He even went further and cleaned my kitchen floor afterwards as well. Many thanks for an outstanding job well done!!!!

Once I purchased the deal, he contacted me within 48 hours. We scheduled a date and he arrived on time and did an excellent job of cleaning the stairs and bedrooms. I would recommend him and defininetly would use again.

I was anxious about using steam on a rug on our hardwood parquet tile floors, and I let Albert know I was worried before he started. I am pleased to report that my worries for naught. Albert was extraordinarily anxious to please, and kept reassuring me every step of the way. Before he started, he explained exactly what he was going to do.None the less, I remained skeptical. Then as he started, he tested a corner of the rug, and then stopped and turned it up to show me the parquet tiles underneath were dry, and even invited me to feel them for myself. So far, so good, But I was still not completely comfortable. So he stopped a half dozen more times to show me. When he was finished, he wiped the floor around the edges to be sure than any beads of water than might have condensed and not been immediate vacuumed up were dried. Finally, he redid the whole rug a second time to get it as clean and bright as possible. Nice job. I've waited a while to write this review to be sure there would be no residual negative results to either the floor or rug. I'm comfortable now. Nice job, Albert. Thanks.

Albert did a fantastic job on our basement carpet which had some dog stains that are now completely gone. It looks like new. He was very accommodating when I had to reschedule our original date and very professional. I highly recommend him. Thank you Angie. Janie

Showed up right away. Really paid attention to detail and areas with spots. Very thorough

Albert has amazing customer service and great communication. He stayed In contact with me and was punctual. He explained everything that he was going to do and did a thorough job. Both of my couches really needed a deep cleaning after sitting in storage for ten months. They are now sitting in our living room with fans pointed at them to dry faster and the entire room smells clean. I am very happy with this service. I will use him again in the future. This is a good, reliable business.

It went very well. I lucked up when I called today and they were able to schedule me around 6pm - this way I was able to have clean carpet for the 4th of July weekend :-) Carpet is extremely clean and smells lovely. Its almost dry - only takes about 4 hours to dry.

I have used Albert previously (last year) for carpet cleaning and he did an OUTSTANDING job at an unbeatable price, so when we had a pipe burst and water everywhere I knew he was the person to call! He came within 2 hours, which was an added bonus that he was so quick to respond. He is always professional and uses top of the line equipment. I have been far more happy with his services (and prices) than other carpet cleaning companies. HIGHLY RECOMMENDED.

I was very pleased with the result. The carpet looks practically new and it was dry within couple of hours. Love Seat and Sofa look fabulous. Definitely will hire him again!