Thank you for your time visiting Albert's Carpet Cleaning. Whether you need your carpet or upholstery cleaned, I will provide you with the best service in the industry. I have years of experience in carpet cleaning and certified by Institute of Inspection Cleaning and Restoration Certification (IICRC).
Business highlights
23 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, rug cleaning, deodorizing, pet odor treatment, water extraction
Albert is extremely professional and hard working. He does a fabulous job. I did not have furniture done this time but he has in the past and my couch and chairs turned out beautifully. I rarely write a review but he is so excellent I would recommend him highly.
Description of Work: cleaned full basement bedroom plus two flights stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Darryl W.
08/2015
5.0
upholstery cleaning
+ -1 more
Albert arrived at the agreed time and was very professional. He inspected the furniture and began the work of cleaning these chairs and sofa. He was very meticulous and spent several minutes treating the furniture before deep cleaning them. He appeared to be organized and had heavy duty equipment. He brought these chairs and sofa to their "almost" original color and shine. I was very pleased since these pieces of furniture were over 20 years old. He quoted a price over the phone and was spot on even though one chair took several applications.
Description of Work: Albert was called to clean one sofa, one fabric chair and two small chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Diane F.
08/2015
5.0
carpet cleaners
+ -1 more
It went very well! We called Albert and he was very responsive and accommodated our schedule. The carpets look great and we highly recommend Albert's Carpet Cleaning. He was there right on time and was very professional.
Description of Work: Albert cleaned wall-to-wall carpeting on the upper level of a 3-bedroom townhouse in Chevy Chase. This included spot-treatment of stains. Job well done!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Cami W.
08/2015
5.0
carpet cleaners
+ -1 more
Albert was punctual, professional and proficient. He took care of the carpet with great care. He also told me if the stains returned, just call and he will come do it again.
Description of Work: Albert cleaned the carpet in my basement and our office. It had some puppy stains that he completely removed. I will definitely use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Elizabeth K.
08/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Albert was very responsive when I called for an appointment and came on time. He explained what he would do with the family room chair that had a lot of food and pet stains. He thoroughly steam cleaned the chair and ottoman. All the stains came out. He was very friendly and professional in his work and customer relations. I will definitely call Albert again when future needs arise. He also explained the process he uses in carpet cleaning. I highly recommend him to anyone needing upholstery cleaning.
Description of Work: Cleaned the upholstery on a large chair with ottoman.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laura W.
07/2015
5.0
carpet cleaners
+ -1 more
The provider arrived early and performed the work in a timely fashion and did a great job. I would use them again
Description of Work: Cleaned carpets in two rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Nancy S.
07/2015
5.0
upholstery cleaning
+ -1 more
It went fine. He came not too long after I called him. He was excellent. I don’t remember the price but he did a thorough job. He was very responsive and came quickly. I was really happy with what he did.
Description of Work: I used the big deal of Albert’s Carpet & Upholstery.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
James G.
07/2015
5.0
carpet cleaners
+ -1 more
We bought a deal on Angie's List and the provider called within 24hrs to schedule the appointment. He arrived within the 2 hr window he provided and did an excellent job. He was even able to remove a red wine stain we were unsure would come up.
Description of Work: Cleaned carpets in townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Lynne G.
07/2015
5.0
carpet cleaners
+ -1 more
Excellent! Albert managed to eliminate a large, bloody, pet stain from a carpet. He came promptly and was very professional. Will definitely use his services again.
Description of Work: Cleaned and deodorized two carpets and hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sherise L.
06/2015
5.0
carpet cleaners
+ -1 more
He did a very thorough job on extremely dirty carpet we had cleaned upon move in.
Description of Work: Cleaned carpet for two rooms and stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lilly N.
06/2015
5.0
carpet cleaners
+ -1 more
The service provided was excellent and I will be recommending Albert to anyone looking to have their carpets cleaned.
Description of Work: He cleaned the carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Nettina W.
06/2015
5.0
oriental rug cleaning, upholstery cleaning
+ 0 more
Mr. Albert was very friendly and on time did a great job cleaning my area rugs and theater chairs. I have 3 Yorkies and they have had lots of fun on my chairs and rugs he took all the spots out I am very happy will contact again . Also his prices are responsible ?
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL R.
05/2015
5.0
carpet cleaners
+ -1 more
My tenants have a pet and the pet lease says they need to have the carpets professionally cleaned before moving out. They asked me which vendor I would approve of for this cleaning and I went to AngiesList for 4 possible choices. My tenant called a few and liked Albert the best. My tenant arranged everything with Albert - fair price, punctual and good work.
Description of Work: Cleaned 2nd floor carpet in the hallway and the bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Adrienne G.
05/2015
5.0
carpet cleaners
+ -1 more
Purchased a Big Deal for 3 rooms...Alberto showed up on time, put on booties to protect the floors and cleaned the carpet in my family room, basement, and living room. My carpets weren't in bad shape to begin with but he did a nice job freshening them up. He doesn't use a truck-mounted machine and needed a lot of hot water to fill his equipment. I wasn't prepared for that but it didn't take away from the cleaning job. Carpets look good, no issues.
Description of Work: Cleaned basement, living room and family room carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Latosha F.
05/2015
5.0
carpet cleaners
+ -1 more
He did an excellent job cleaning my carpets. I was surprised when arrived and told me to vacuum before he starts the cleaning. I thought it was included so I advised him to clarify in his advertisement that the customer is responsible for vacuuming the carpets and moving furniture. I would hire him again because he did a good job.
Description of Work: He did an excellent job cleaning my carpets. I was surprised when arrived and told me to vacuum before he starts the cleaning. I thought it was included so I advised him to clarify in his advertisement that the customer is responsible for vacuuming the carpets and moving furniture. I would hire him again because he did a good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$270
Kay W.
04/2015
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Albert is the consummate professional. He did a really good job. Was polite, punctual and provided helpful tips and feedback on care of my carpet. He left a big fan to help dry my carpets and picked it up the next day. This was totally unexpected. I will refer him to my neighbors and definitely use him again.
Description of Work: He shampooed carpets in my basement and some carpet runners.
Everything went great. All three rugs are fresh and clean, and look like new. I am down on the floor playing with my kids and dog everyday so I checked. No stains or residual smell. This was the second time we've used Alberto's services, so I just sent him a text to set up an appointment. He was very accommodating with our schedule, worked quickly and efficiently, and the price was reasonable and fair. The first time we used Alberto's service was at the end of last year when our dog had urinated on our Thomasville sofa. I was in a panic as to how we'd save this most expensive item in our livingroom. Alberto came the very same day to assess the damage and give me an estimate. Later he returned to do the job and returned the sofa cushion to it's original condition. He did such a thorough job that we then asked if he could clean our soiled dining room chairs from Pier One. For the last couple years they had been through many food and beverage spills and greasy little fingers. Till then, we were thinking to just throw them out, but good thing we waited for Alberto. When he was through with them, not one dirty mark remained. Based on these experiences and knowing we have years ahead of us with growing kids and an aging dog, we consider Alberto our go-to person to take care of our rugs and upholstery.
Description of Work: Alberto steam cleaned 3 soiled rugs in our home: dining room, children's room, and play area. We have a small dog who is getting old and has started urinating all over the place. On top of that, our children are toddlers and constantly spill things, spit up, and have diaper accidents, etc. It got to the point in which our rugs smelled foul and had many marks on them that were not coming out with just a vacuum cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dan C.
04/2015
1.0
carpet cleaners
+ -1 more
I wanted to write a positive review, but any of us would be fired if we spoke to our boss in such a way. We started off on the wrong foot with being reprimanded for having to change the date of service. We chose a new date that was mutually convenient. The carpets were cleaned early on Wednesday morning. On Thursday evening, I was walking around on towels to sop up extra water throughout the basement and the upstairs was still damp. There was also an new odd musky odor in the basement. We do not normally have problems with moisture and the weather was beautiful that day. I contacted Albert's and was told to open the window, turn up the heat and put fans on the area. We had three fans, two dehumidifiers and two space heaters on the area along with all the windows opened. He came the following morning and told us that we were "overreacting" and that there was no problem. The baby's knees had damp spots from crawling around on the carpets that day. We went out of town for a week while we put our house on the market. We received several phone calls regarding the odor in the playroom in the basement. We returned home to our playroom smelling even more musky. I got on my knees and the odor was coming from the carpet. We have since cleaned the carpet (and only the carpet) ourselves and have eliminated the odor from that room, hopefully for good. Before we cleaned it ourselves, I contacted Albert's again about fixing the problem, this was his response: "When you talked to me on April 2nd to you told me that the carpet was still wet upstair and at the basement. You even told me that there was a puddle of water on the carpet at the basement. When I arrived the following day at 9amand checked everything, they were dry, I even saw your daughter set up her playing ground at the basement. Your husband told me that upstair was still wet, well I checked it, you know what it was bone dry. Don't threaten me with your review, as a matter of fact I was anticipating this. You can write whatever review you want, remember we are in a free country to express our opinion but at the same time as a service provider and I know I always do the best to my clients as you can see the way they reviewed me, I will also defend myself from abusive clients who think they can destroy someone to review. 10 days after I cleaned your carpet, now you were telling me that the smell is even worse? Do you think that the problem is in the carpet? How about your big sofa, when was the last time you clean your sofa? by the way your sofa smells like a dog, did you check your wall? your laundry room? Your basement has a very high humidity. Do you have an exhaust at the basement? There are many factors you have to consider before you accuse me and threaten me. When I returned to your house I did not smell anything. And now you are making the argument that the carpet was not able to dry property. When the carpet is dry it is dry. I'll be waiting for your review, I'm ready and always ready to defend my reputation.Thanks, Albert's Carpet and Upholstery Cleaning"
Description of Work: Clean carpets in master bedroom and basement
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$79
Response from Albert's Carpet Cleaning
I have to response to this review because I believe I was unfairly reviewed by this member. She purchased $79 deal on Feb. 8, 2015 by the time I did the work for her It was April 1, 2015 already. It took almost 2 months before I was able to clean her carpet. The reason, she kept changing the date. For the record she changed it 5 times. Everytime she changed it I had to fix my schedule in order to accommodate her which mean losing money on my business. The last time she changed it again, I was about to contact Angies List and request to refund the money that she paid for the carpet cleaning, unfortunately before I was able to do that she called me by phone and made a follow up on her last request. I told her that she has to make up her mind because everytime she changes the date, my schedule got messed up and I told her that this will be the last time that she could change it or I will just refund the money that she paid for. And this is where the problem began. On that date we had the argument on the phone she took it on personal level as what she wrote on her comment that I reprimanded her. Who I am to reprimand her? I was just stating my case, I am a very busy person, It's ok sometimes for members to change the original schedule date, It happens all the time, but to change it 4 or 5 times this is a headache for the service provider. When I arrived at her place on April 1st, the deal that she purchased was the $79 for 3 rooms or stair. What I cleaned was the master bedroom which is equivalent to 2 rooms, a basement which is also equivalent to 2 rooms and a set of stairs over all instead of cleaning 3 areas which what she purchased, I cleaned 5 areas at no extra charge. The next day after I cleaned her carpet, she called me again and complaining that the carpet was still wet and she even told me that there was a puddle of water at the basement. For me this is weird first I'm using a very powerful extractor to remove the excess water on the carpet. I did not want anymore argument. I told her I'm sorry and be there the next day. When I arrived the next day, she was not there as usual only her husband was there. I checked the carpet, her husband told me that master bedroom carpet was still wet, I went upstair I was barefoot because I had to feel if the carpet was really wet, I walked all over the master bedroom barefoot, the carpet was totally dry and no smell at all. Next I went at the basement barefoot, I checked the carpet, I walked all over the basement, again the carpet was dry and I did not smell anything. Her daughter was actually set up her play ground at the basement. If the carpet was wet and has a murky smell as she stated, why did she allow her children play at the basement? It doesn't make any sense. So when I arrived and checked everything, I did not see a single problem. The carpet on the master bedroom, the stairs and basement were all dry and I did not smell any murky odor as she stated. Everything was perfect. The grade that she has given me does not reflect the work that I did, she took it on personal level, we had an argument and I had to give her an ultimatum on the date to clean her carpet or I'll just refund her money. She did not like it. This is the start of busy season, everybody has a job to do, it's ok if you like to change the date of original schedule once or even twice but 3, 4 or even 5 times, It doesn't work like that. I hope this will clarify the situation.
Martin P.
04/2015
5.0
carpet cleaners
+ -1 more
I was very pleased with the results; the carpets look great. Albert was friendly, professional, and took the extra care to be certain that high traffic areas were treated properly. I would definitely call him again.
Description of Work: Cleaned wall-to-wall carpeting in one room plus two area rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$79
BRYAN W.
04/2015
5.0
carpet cleaners
+ -1 more
He was responsive, accomidating, quick, and did an great job. Our 8 year old carpet looked new. We sold our home in 22 days!
Description of Work: Cleaned carpet and removed stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Emily N.
03/2015
5.0
carpet cleaners
+ -1 more
Albert did a great job and was very professional. We have a cat, dog and baby with very light colored carpet. Needless to say, it was very dirty but looks great now! We will use him again in the future.
Description of Work: living room and stairway carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
CRAIG K.
03/2015
3.0
carpet cleaners
+ -1 more
I had a mixed experience with him. He had to come back to redo some of the carpet, but he was more than willing to come back and fix it. I liked him a lot. He was very nice and very cordial. He was willing to make it right, but it was frustrating that it wasn't right the first time.
Description of Work: He cleaned my carpets.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$100
Patricia C.
02/2015
5.0
carpet cleaners
+ -1 more
Albert was very diligent in performing the deep cleaning of my very soiled and very light carpeting in 2 bedrooms. The carpets looked so much better after he was finished and I believe that they were as clean as they could possibly be given the condition of the carpeting. The price of Albert's service and the amount of time that he spent on cleaning my carpets was more than reasonable. He was pleasant and professional and I would definitely use his services in the future.
Description of Work: Deep cleaned very light carpet with embedded pet stains in 2 bedrooms
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Joan M.
02/2015
5.0
carpet cleaners
+ -1 more
It went excellent! There was a lot of dirt, and they got rid of everything. He was very nice and prompt. What a wonderful experience!
Description of Work: I bought a Big Deal for Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Howard A.
02/2015
5.0
carpet cleaners
+ -1 more
He was fantastic! The carpets have never looked so good. They looked like they did when they were installed. Everything was perfect! The carpet dried by the next morning. He did a gorgeous job.
Description of Work: I purchased a $79 deal for a carpet cleaning, deodorizing, and protection for 3 rooms.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage
FAQ
Albert's Carpet Cleaning is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Albert's Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa