Tru Integrity, LLC

landscaper, well, basement waterproofer,

About us

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Business highlights

14 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.986 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 86 reviews

Freda N.
02/2025
5.0
This company came out on a Sunday first of all. And he was very professional and talked me through the all experience. I would definitely use this company again in the future. I given them five stars.
Rating CategoryRating out of 5

Susan C.
02/2019
5.0
You are dealing direct with the owner/operator. It is a good experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chantel M.
02/2019
5.0
Mr. Wendell is very professional and responsive. His company's work is excellent. After the work was completed, he reached out to ensure we were satisfied with the work that was done. We are very satisfied and would definitely recommend TruIntegrity to our family and friends should the need arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam R.
01/2019
5.0
They came on a Sunday to do the work because the weather would prohibit them from doing the work later in the week. Mr. Matthews was very pleasant and knowledgeable. I highly recommend this company for waterproofing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan R.
01/2019
5.0
Tru Integrity lives up to its name. Very responsive to our needs and rectified our water issue in a timely and efficient manner. Wendell was very professional and courteous - a pleasure to work with. Highly recommend this company and their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,400

Frank S.
01/2019
5.0
The name Tru Integrity really reflects the organization, ownership and overall quality of their service. I highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl H.
12/2018
4.5
Wendell truly lives up to his Companies name. He can be trusted to get the job done right. I needed help quickly as our house was on the market and the record rainfall was taking a toll on our basement. Wendell had his team come in within the next few days after the initial consultation and waterproofed the basement walls. They did need to come back and secure a few leaks, but he took care of it immediately. I'm very pleased with the work they've done and would refer them to my family and friends. He also offers a 3 year warranty, which gives me peace of mind for any future needs.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,100

Robert S.
12/2018
4.5
They installed an entire weeping tile system with 2 sump pumps. Everything was done in a quick and clean matter. After the next rain there was a small leak in the basement and they came back the next day and fixed the issue.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

cora m.
12/2018
5.0
Did an excellent job. Would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan W.
12/2018
5.0
They replaced my sump pump the day after I called. Their price was alot below the other offer I got. They were on time and completed the job very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kiana T.
11/2018
5.0
Tru Integrity, LLC lives up to their name. My basement flooded twice this year due to sump pump failures so my husband and I knew it was time to make some major changes. We interviewed 3 companies, even big name companies and Wendell (the owner) was the only one that explained things and did a thorough assessment of our property to figure out how to fix our sloping and minor foundation issues and within our budget. His team arrived on site on time and worked a full day until the job was completed. Our basement was left cleaner than they found it. We added another sump pump due to the size of our basement and that drain well looks better than our original. This will allow any water that maybe overworking the main pump to be redirected and pumped out on the opposite side of the house. I'm happy with the look and everything is so quiet now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,100

Mary H.
10/2018
4.0
They were really good: they explained their procedure step by step to assure us of what was going on.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Janet B.
09/2018
5.0
Integrity is definitely defined this company. Work performed on time and in a very professional way. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Patrick K.
09/2018
5.0
Something about having the boss be the one that showed up at my door. A small job, but I got on the schedule real fast, it was completed in a timely fashion, and Wendell did an excellent, high quality job. He left the place clean, explained everything before and after the job. Wendell cuts no corners. WELL DONE!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,590

Aaron P.
09/2018
5.0
Within hours of putting in the request we had a new pump installed. The technician also corrected other issues he noticed as he was replacing the pump. Quick and efficient. Couldn’t be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SANDRA B.
09/2018
5.0
Highly, highly recommend Mr.Matthews and staff. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Najjaa H.
07/2018
5.0
Excellent professionals and fun to be around folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Asif S.
07/2018
5.0
I find Mr. Mathews to be an honest person. Mr. Mathews and his team were real professionals, extremely courteous, and punctual. They finished the job in a timely manner. Highly, highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurence D.
07/2018
4.0
Wendell was very responsive.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,700

Lenora B.
07/2018
5.0
They were very professional and knew what to do and I was happy with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

April M.
07/2018
5.0
Wendell is very professional and has many, many years in the business. We were very happy with his work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Rose G.
06/2018
5.0
Professional, pleasant and very knowledgeable. They took a very messy, poorly configured sump pit and non-functioning pump and corrected all of the problems... and there were many issues! They completely re-did the sump pit and installed a new pump. See through top, new concrete and 1/2hp pump. The finished project is amazing!! I highly recommend TuIntegrity, LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

Robert M.
06/2018
5.0
Very flexible in scheduling. Good customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

7711 East Classic Ct, Severn, MD 21144

http://truintegrityllc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
103671
Trade License Locale
MD
Trade License Expiration
11/21/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

landscaper,
well,
basement waterproofer,
concrete repair contractor,
hardscaper,
egress window installer

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Tru Integrity, LLC accepts the following forms of payment: CreditCard
Yes, Tru Integrity, LLC offers free project estimates.
No, Tru Integrity, LLC does not offer eco-friendly accreditations.
No, Tru Integrity, LLC does not offer a senior discount.
Yes, Tru Integrity, LLC offers emergency services.
Yes, Tru Integrity, LLC offers warranties.

Contact information

7711 East Classic Ct, Severn, MD 21144

http://truintegrityllc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM