Environmental Trust Solutions, Inc

I knew there was mold in the corner of the basement, but when a heat pump cleaning showed that it was spreading throughout the house, I decided to do something about it right away. Jumping to the end of the story--the black mold has been removed and the areas seems ok. Mr. Johnson of Environmental Trust Solutions recommended having the air quality tested and I plan to do that. However my experience with Environmental Trust Solutions was far from satisfactory. My first mistake was failing to read carefully the reviews on Angie's List. I just called and asked to have the mold problem evaluated. My next mistake was accepting Mr. Johnson's response that he would come the very next day and bring a crew with him.. He came as promised. He said they could take care of the mold problem and described what would be done. Another mistake on my part was not insisting on a written estimate or agreement. He did not offer anything written. He gave me a price which I suspected was too high, but I must have stopped thinking by that time and accepted it. So they went to work and as far as I can tell did an acceptable job. They used a machine with a plastic tube to vent the moldy air. They had to replace one stud and a section of the wall board. They used a water proofing material on the affected area and on an adjacent section of the wall for good measure. They cleaned up very well. Mr. Johnson emailed me a certificate of completion. It says his work is guaranteed, provided there is no leakage. He did not say anything about the condition of the soil outside this part of the basement wall that could cause leakage. But I plan to have that checked also. This company did the job I paid them for in spite of my doubts. I followed the recommendation to have another company test for mold several days later. The other company confirmed that everything is fine and my basement is free of mold.

Excellent. I would hire them again.

see above