Dry-Tek Environmental

It’s not often that a reviewer praises a contractor for what he DIDN’T do. Austin Ireland, the owner and operator of Drytek, didn’t propose spending several thousand dollars on encapsulating my wet crawl space. He said that in my case encapsulation might not be cost effective. You see, my 50 year-old home’s foundation consists of 8”x 8” wood posts, with the foundation’s perimeter enclosed by 1”x 6” boards, slatted to allow for ventilation. The layout of my irregular crawl space posed other installation problems as well. Among other things, insulation panels would need to be installed to form walls in addition to the vapor barrier and a large dehumidifier. Four contractors/salespersons preceded Drytek’s Austin Ireland. One simply said there’s nothing that can be done. Another proposed encapsulating the crawl space from the OUTSIDE, but thankfully never followed up. Another did an evaluation, but never returned my calls. Dryzone wanted $8,500 but offered a pressure tactic $425 discount if I signed a vague contract the same day the salesman came. Later the salesperson said the installation of insulation boards would raise the cost significantly. The salesperson at Dryzone also said he would call back with details, but didn’t. Drytek’s Austin Ireland, on the other hand, took more time than any of the others to carefully examine my crawl space. I crawled with him as he pointed out the condition of my crawl space and the challenges of encapsulation. By this time, my own research had better prepared me to better evaluate proposals. I found him to be knowledgeable, straightforward and honest. I was a highly motivated prospective customer. Last year a HVAC system had been installed with the air handler, electronics, and ductwork in my crawl space. The moisture in the crawl space last summer was degrading the new system. So what did Austin Ireland of Drytek propose? Four centrifugal snail fans joined together by extension cords, placed strategically in the crawl space. These are not exhaust fans to ventilate, but rather air movers like you may have seen in public bathrooms to dry floors. He even showed me what to do, and wouldn’t take any payment for his visit. After investing $400 the next day at Home Depot , I located the fans, connected the extension cords to the receptacles in the fans and waited for the heat and humidity to test Austin Ireland’s theory. It is now six weeks later and we have had three prolonged periods of hot, humid weather during which I have activated the fans. THE CRAWL SPACE HAS STAYED AS DRY AS A BONE. Amazing! The vast majority of wet crawl spaces need to be encapsulated; mine did not. But it took a trustworthy expert whose ethics mattered more than profit to present the best solution for me. Austin Ireland, owner and operator of Drytek, is that person.

Austin and his group were excellent. THey were professional, efficient, always available to discuss and explain all aspects of the job, and cleaned up after themselves HIghly recommend Austin and his whole group. You will not regret it!

Dry-Tek made a 150% improvement to our crawlspace. If you don't want your floor joists and other parts of the crawlspace damaged by humidity, then I would recommend you get an encapsulation, it's much cheaper than repairing the damage. Also, Austin provided us with before and after pictures of our crawlspace once the work was completed. What a difference.

I made 2 appointments with them. The first time they didn't come they said it was because they wrote down the wrong day. The 2nd time they didn't show up either. No call. No show. Very unprofessional.

I felt they were very professional and efficient. They explained the procedure and offered before and after pictures. Very happy with the whole experience

We asked for an estimate. It was difficult to schedule as Austin makes his own schedule, not the call service that answers calls. We were unable to be home when he stopped by to inspect, but we home shortly after the time scheduled. Austin was not around and there was a note on the door that an estimate would be given shortly. After about a week my husband and I each called separately to try and obtain estimate, leaving messages each time. We never received a call back. We are disappointed as we had assumed this would be an easy choice with all 'A' ratings on Angies List.

Dry-Tek performed all services as requested. The quality of the work was excellent and the price was fair.

Crew was courteous-timely-answered all questions, clean up job site.

Workmanship was sub standard from vapor barrier install, access door that leaks every hard rain, electrical wiring. All dehumidifiers are no longer operational and when you call with questions about warranty you receive no callback. Will never use this company again.

Crew was one hair late from original schedule with notification made morning of works. Crew went mighty work and removed all exactly plaster from Cr and space repaired all ares needed and started the encapsulation process which was completed on time. Return trip to repair plaster seams messed in installation.

This company did everything to make me comfortable in the process. They did an awesome job from start to finish. Everyone was professional & very knowledgeable & courteous. Very clean at cleaning up & checking back to make sure the job was done right. Would highly recommend this company to anyone.

Called to say on the way: arrived on time: started work immediately: were very professional. Bagged up debris & had truck to carry away. Clean up area did everything in contract. Answered all my questions. When job completed took pictures & explained all to me & sent same to my computer. I would recommend to my friends & family very reasonably priced ? all the companies in my areas they were the best!

The Dry-tek team was prompt, friendly, efficient .... they did a great job and we are totally pleased that we hired them for the job!

I had been having problems keeping the humidity down in the crawlspace below our house. We had a company rehab the crawlspace by removing moldy insulation between the 1st level floor and the top of the crawlspace, adding a plastic liner to the sides and floor of the crawlspace, and conditioning the space by allowing some conditioned air from the HVAC system to blow into the crawlspace. All this helped, but the humidity level in the air was often times still above 60%. I got bids to install a dehumidifier from 3 or 4 companies, and Dry-Tek was significantly lower than the others. They installed a humidifier that immediately brought the humidity level down. They came back a month later and adjusted the level. It's been 4 months since the work was done and everything is working well.

Process went as described - very clean, on time, skilled.

Austin Ireland of Dry-Tek and his staff did a superb job. Austin took the time to answer all questions about the installation and went the extra mile to ensure a seamless professional installation. Mr. Ireland is an expert in system mold remediation. He knows all aspects of system replacement and recommended dehumidifier model replacement. He is also very honest and did not add on components when he did not feel that they were necessary. As a result, he saved us time and money. Dry-Tek was punctual, did the job when scheduled, answered all concerns, and the results were outstanding. I would highly recommend Dry-Tek and Austin Ireland. Dry-tek is a professional outfit with highly qualified technical expertise. Our condo community will certainly call on Dry-Tek in the future for system maintenance of our mold remediation system.

The job began on time and done in a very professional manner. There was one delay on material delivery probably due to black Friday being the same wedken. But they ever worked late to complete the work on time. Keep a a very clean work site.

Outstanding company to work with. Requested quote, received detailed steps and cost of Day-Tek installation. Employees were efficient, knowledgeable, neat and quick. Final inspection after work was done with photos of completed job. Outstanding service.

Great experience from estimate to completion prompt, courteous, - great work.

Wonderful. Before and after photos showed dramatic improvement. Very courteous and professional.

Contracted with Austin- visited , answered questions, fast and honest estimate. contract was as discussed- no extras or surprises. Technician who performed the work arrived on time, work quickly, cleanly, efficiently. Cleaned up afterwards. Even went extra mile: moved items out of way, painted around windows, etc. Very professional, excellent quality work! Highly recommend.

Work was completed in just over a day. Clean upped all around under where the insulation was done.(material was cut to fit in our back yard) The next day a supervisor came out and went in the crawl space and took photos to show us how the work was done. He explained how the indoor unit worked which showed temperature and humidity. They also filed the warranty paperwork for us which we received via e mail the next day. They also said they will do a 30 day inspection. Extremely satisfied with the job and would HIGHLY recommend them to anyone who needs this type of work done.

Very professional, from the time we call for the estimate, to references, to letting us see completed crawlspaces before we even dissident to go with this company. The Guys when they did the job were very friendly & professional. With this 3 days project, even day when they left you could not tell they were even here all day working. They cleaned up even day! Even when the job was completed if we had questions - we got them answered in a timely matter. Awesome people to work with!!

Very happy with the company, the product & the men who did the work in the crawl space. More companies need to incorporated their efficiency & guality of their work.

Our request for service seems to have been misplaced. Once I reestablished contact, they were very responsive and arranged to get the work done within our time constraints. They arrived promptly on the date scheduled and performed the work efficiently. They took into consideration work we had already had done and respectfully tried to minimize our additional costs. Very pleased with this company.