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Chesapeake Waste Industries LLC

Garbage Collection

About us

WE are a locally owned and operated company in Maryland, we employee 50+ . We bill our customer on a quarterly bases.

Business highlights

20 years of trusted experience

Services we offer

Residential and light commercial trash remova, and in some areas we pick up reycling

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.4
responsiveness
3.8
punctuality
4.5
Showing 1-5 of 5 reviews

Colby P.
11/2020
1.0
garbage collection
  + -1 more
If you don’t mind your cans being thrown back into your yard partially filled with trash, left right in the middle of your driveway, lids being left open in the pouring rain allowing them to fill with water, damage being done to your personal cans, or your trash just not being picked up at all, then Chesapeake works. But any normal person wouldn’t want to put up with this type of service. Chesapeake has no respect for their customers, and don’t care that their operators perform service like this. The owner(s) should be ashamed of themselves. Do yourself a favor and switch to a company that cares, like Seagull Disposal, that is cheaper every quarter anyway, has great service, and cares for their equipment, employees, and most importantly, their customers. As other companies scoop up all of Chesapeake’s customers, my hope would be that they realize that what they are doing isn’t working, and they fix their issues.
Description of Work: Weekly Residential Trash Pickup

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Mrs B.
11/2017
1.0
garbage collection
  + -1 more
Garbage collection not picked up. Customer service agent replied the driver reported no can was out. Our can and the neighbors are always out the night before and both of us had the same experience..full garage. A fee of $25 was offered to send the driver back, or wait until next week. We know a scam and don’t appreciate a company Suggesting we are untruthful. Check the Better business bureau listing for Salisbury and you will see numerous complaints over several years for this company. No they are not members! Other online searches showed similar results. The agent would not provide the owners name, which tells you something. Angie’s list should delete this company from their site. We no longer contract with this trash service
Description of Work: We have used this trash service for several years. It was a contractor for a large waste mgt company. We cancelled our service after speaking with a customer service agent. Our trash and a neighbors was not picked up. We called to report it and was told the driver replied no can was out. This was not true for both neighbors. Our cans are out the night prior. The agent said they would send the driver back for a $25 fee or we could wait for next weeks pick up. Naturally telling your customer they are wrong and essentially taking the drivers word above your customer is not the right answer. The owner would not provide her full name to us and we felt the company is really running a scam. A good company would fix the issue to the customers satisfaction. After looking online with both the better business bureau in Salisbury and the yellow pages, this company has numerous complaints over many years. It’s not just an isolated incident, Buyer beware. Angie’s list should remove this company from their client list.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$63

GAYLE&SHERRON R.
12/2016
5.0
garbage collection
  + -1 more
Upon moving we signed with another company for service without first looking to see which company the neighbors were using. Over time the cost of doing business with the initial company steadily increased. During the years I noted that Chesapeake picked up from many of my neighbors, & I got to directly observe their service for the neighbor across from us. Over the years the service was always consistent as they picked up all kinds of refuse from that house. Yet another fee increase with the initial service company was the impetus for us to sign up with Chesapeake. We had no problem signing up for service, and the refuse pickup is exactly the consistent service we have seen Chesapeake render to our neighbors for 8 years at half the cost of the initial trash company. It was a positive decision for us.
Description of Work: Weekly trash removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

LYNN B.
03/2015
5.0
garbage collection
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Joan R.
10/2013
5.0
garbage collection
  + -1 more
great service from the guys on the truck. The people in the office are helpful and great to deal with. I was with a larger company but left because of their poor customer service. This company is locally owned and operated and it show. When I call I get a person on the phone not please press #, and when I tell them where I live they know exactly where it is.
Description of Work: Removes our residential trash once a week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64.5

    Contact information

    PO Box 2695, Salisbury, MD 21802


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garbage Collection

    FAQ

    Chesapeake Waste Industries LLC is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Chesapeake Waste Industries LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Chesapeake Waste Industries LLC offers free project estimates.
    No, Chesapeake Waste Industries LLC does not offer eco-friendly accreditations.
    No, Chesapeake Waste Industries LLC does not offer a senior discount.
    No, Chesapeake Waste Industries LLC does not offer emergency services.
    No, Chesapeake Waste Industries LLC does not offer warranties.
    Chesapeake Waste Industries LLC offers the following services: Residential and light commercial trash remova, and in some areas we pick up reycling

    Contact information

    PO Box 2695, Salisbury, MD 21802


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed