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Bates Moving & Storage

Moving Companies, Storage

About us

Cost is deteremined by the job. Additional email: service@batesmoving.com. Agent for united van lines.

Business highlights

61 years of trusted experience

Services we offer

Moving, Storage Facilities.

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-22 of 22 reviews

Jennifer E.
10/2021
5.0
moving companies
  + -1 more
The representative was very friendly and helpful. She said they were a representative of United Van Lines but did not serve my area. She suggested I go to the web site to find a local rep.
Description of Work: Move from northern VA to MN
Rating CategoryRating out of 5
Yes, I recommend this pro

J B.
12/2018
5.0
moving companies
  + -1 more
Great team!! Very professional, responsible and flexible. It was the best moving company I have experienced, from the office staff responsiveness to the actual moving team. I highly recommend Bates Moving Comoany n
Description of Work: Moving from one home to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise G.
04/2018
5.0
moving companies
  + -1 more
The experience could not have gone better, from the initial estimate to the delivery itself. Bates Moving and Storage kept us informed every step of the way. They treated our home and possessions (and us!) with total respect. They packed and moved our two-story home, disassembling (as needed), then reassembling furniture upon arrival. Moving is a stressful process in general, full of details, and they greatly alleviated the "moving of household goods" stress. I highly recommend them for any moving needs.
Description of Work: Full family move from Maryland to Alabama

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Carole R.
10/2017
5.0
moving companies
  + -1 more
Very well no problems.
Description of Work: Packed up our home in Virginia and moved us to a Delaware

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas C.
06/2017
5.0
moving companies
  + -1 more
They were fast, efficient, and courteous. Complied with all the weird changes ( lots of extra stuff) without a peep. Cheerful and helpful. Two additional men came on the last leg to help get it done in time. Perfect! Excellent!! Would recommend and use again.
Description of Work: Complicated move - some things had to come up from the lower level to put in driveway for St. Vincent DePaul. The rest into the truck. At the new location, several things had to be moved out of the house to the garage for sale. The rest into the house with some assembly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Daniele D.
04/2017
5.0
moving companies
  + -1 more
Very cooperative, communicated promptly and efficiently. Pleased with the move.
Description of Work: Moving and packing 2 rooms of furniture from Salisbury, MD to Stockton, CA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Gary L and Linda B.
10/2016
5.0
moving companies
  + -1 more
Excellent, very professional. Donna was wonderful in setting up our move with changes in the date. Movers were polite, efficient and did an excellent job, the truck could not fit in our long driveway due to the narrow road, the team took our furniture down our 250ft driveway to the truck! That's beyond great service ! Erin lead her team with efficiency and excellence. We could not be happier!! Thank you Bates
Description of Work: moving from Delaware to Florida

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Ryan B.
10/2016
5.0
moving companies
  + -1 more
The move went amazingly good. No items were broken and it was completed very quickly. They were even able to disassemble our massive treadmill and reassemble it in working order.
Description of Work: Performed move across town.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jackie M.
02/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Excellent, 2 friendly young men, polite, efficient and careful in moving items and unloading, highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$583

Sue V.
02/2016
5.0
moving companies, storage units
  + 0 more
unknown
Description of Work: We did not use Bates for our move across country but the owner came out to give us a bid and was extremely professional. We did use a POD to move us. Bates price was fair and they responded quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan B.
01/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: They were very punctual for our short distance move from apartment to a house. Packaged everything up and moved us faster than estimated even with the ice and no breakage. Very happy with service recieved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Faith D.
07/2015
5.0
moving companies
  + -1 more
We had an excellent experience with Bates. Our team was extremely professional, pleasant and took pride in what they were doing. Our property was treated with respect and the team went above board doing things as I would ask with not one complaint. The team never stopped working and really didn't take any breaks until the truck was totally loaded and then unloaded and that everything was in the right place. They did a complete walk thru after everything was unloaded and adjusted as needed. I would highly recommend Bates to anyone looking for a professional moving company.
Description of Work: Packed, picked up, took to storage until our new home was ready and delivered our furnishings, set everything up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Renee S.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved 10 miles away. Lots of boxes and 2 bedroom sets. Fantastic results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Adele L.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Bates Moving and Storage did an outstanding job. They helped take the stress out of moving. The entire moving process went smoothly and each aspect from packing, to loading and unloading, met our expectations. They were very professional and really handled our items with care. The were extremely dependable and their time frame was exactly as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Jeffrey R.
12/2014
5.0
moving companies
  + -1 more
Everything was moved and packed quickly, safely, and efficiently. They were very accommodating of our changing closing dates.
Description of Work: Packed and moved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Cathi B.
12/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan J.
07/2014
3.0
moving companies
  + -1 more
.
Description of Work: We moved from Salisbury, MD to Tomball, TX. On June 2, the packers arrived and were very pleasant and professional. The United Van arrived June 4 with two other loads on the truck!!(We asked for a large truck space).It was soon evident that all of our things would not fit. My husband & I were very upset. The next day local Bates truck picked up & stored the rest of our many things in Bates warehouse, which was not climate controlled. No date was given for delivery of the storage articles. The furniture finally arrived on June 24.ADDENDUM: All of the movers worked hard, were pleasant, and were always on time, but the goods were not delivered as promised!!The Bates representative appeared unsympathetic and disgusted with our phone calls. We didn't know if our things would take weeks or months to arrive.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$13,907

Mitzie M.
07/2014
4.0
moving companies
  + -1 more
unknown
Description of Work: Bill came to do a walk through to determine the size and cost of the job. His staff was very professional as was he. He was very thorough and knowledgeable. His quote came in 3 times more than another mover so decided to go with the other company.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Russ C.
10/2013
5.0
moving companies
  + -1 more
Flawless move. The picked up and delivered when they said they would. Nothing was damaged and nothing was missing. I have no hesitation in recommending them. I'd definitely use them again.
Description of Work: Moved our family belongings from Rehoboth Beach, DE, to Wilmington, NC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

D. Thomas L.
05/2013
5.0
moving companies
  + -1 more
Everything went perfectly. They were extremely careful when packing and handling expensive items, and they had reasonable rates. They could not have done a better job, and it was a pleasure dealing with them.
Description of Work: They performed a joint move for me and for my girl friend. Specifically, they moved me to Indiana and her to Ohio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,376.29

Pippa M.
12/2012
5.0
moving companies
  + -1 more
The crew of three showed up on-time on a rainy day. They laid out mats and runners to protect the floor. The guys moved steadily all morning and cleared the house by noon. We then traveled the 23 miles to our new home where again, the team of three laid out mats and runner and worked, in the cold and damp, steadily until they were unloaded. They took furniture apart and reassembled it and even moved a few pieces that were in the new house that needed moving. The crew was friendly and professional and I would recommend Bates to anyone in the area in need of movers!!
Description of Work: We called for an estimate to move the contents of an 1100 sq foot house 23 miles to a larger, 2 story home. The rep from Bates came out and assessed what we had. Within a few days they emailed us a written estimate. We then called and set up a moving date. The crew of 3 was on-time and came in under the estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Charlotte H.
07/2008
5.0
moving companies
  + -1 more
I was in charge of remodeling our office a few years ago. I had never done anything like this before and it was $150,000 job. The person I purchased the workstations from recommended Bates for the storage, moving and installation of the workstations. It was the best recommendation I have ever had. We had the product delivered to Bates and they installed the workstations on weekends for 4 weeks in a row. Bill Von Paris made sure everything was done to perfection; he was always there working right along with his crew. Every member of the team was well trained. They were never late. They never complained or used inappropriate language. They always asked if there was anything else they could do to help me. If I made a suggestion that was not part of the original plan, they made every effort to accommodate my changes. It was always "We can do that." My office thinks I am amazing because of the work they did. I can never thank them enough. In fact, I am in charge of expanding the office again and Bates is making it happen, again on weekends. He even fixed my broken file cabinet the last time he was here when he saw the door didn't close properly. Remodeling an office? $150,000. Having it completed on time every time? Priceless!!!
Description of Work: The job was an office remodeling involving 30+ offices areas and 4 departments. The company removed old furniture/workstations and replaced them with new ones. The project spanned 4 weekends to prevent office downtime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    815 Benny St, Salisbury, MD 21804

    WWW.BATESMOVING.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    Bates Moving & Storage is currently rated 4.9 overall out of 5.
    No, Bates Moving & Storage does not offer free project estimates.
    No, Bates Moving & Storage does not offer eco-friendly accreditations.
    No, Bates Moving & Storage does not offer a senior discount.
    No, Bates Moving & Storage does not offer emergency services.
    No, Bates Moving & Storage does not offer warranties.
    Bates Moving & Storage offers the following services: Moving, Storage Facilities.

    Contact information

    815 Benny St, Salisbury, MD 21804

    WWW.BATESMOVING.COM