MD Licensed Tree Expert #1764, ISA Certified Arborist/ ISA Certified Treeworker Climber Specialist MA-5111AT, Certified Treecare Safety Professional #690.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Tree pruning, planting, removal, plant health care
A young man came out and looked at the tree. He refused my request to top the tree. He said it is bad for trees to top them. He also remarked that the bottom of the tree was in bad shape due to insect damage. He said he was really busy and would send me a quote to have it removed. He could have given me the quote right then I would think. He soon left without giving me any paperwork. He remarked about how busy he was once more as he headed back to his vehicle. I never heard from him again.
Description of Work: I have a large oak tree that is leaning badly and is going to fall sooner or later. I called this company and asked them if they would remove or top the tree. My next door neighbor has large tree that was topped years ago and it looks great and doesn't sway when the wind blows. Nor will it ever fall on his house. My tree sways badly when the wind blows and I am sure it will takeout my fence when it falls
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0
Katherine H.
01/2016
5.0
tree service
+ -1 more
This is the second job that Thomas Whitelock and his AAS crew has done for me, and both have been top notch. They are polite, professional, knowledgeable, very clear in their communications, exceptionally neat, and with a good eye for aesthetics in tree shaping.
Description of Work: trimmed large pecan tree, removed mulberry tree, removed dead wood and superfluous branches from a couple of other trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Alton A.
06/2015
5.0
tree service
+ -1 more
unknown
Description of Work: They cut down 3 very large and tall trees. I didn't ask them to clean the shavings and branches up but they did it anyway. They were quick and professional. Tom answered my call about getting an estimate quickly and showed up within a half an hour. Tom and Dan showed up the next morning and had everything done in about half a day. If we need anymore trees cut down or any trimming done, they will be the one I call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barry W.
02/2015
5.0
landscaping, tree service
+ 0 more
unknown
Description of Work: We have used him a couple of times and were happy every time!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Lawrence K W.
01/2015
1.0
tree service
+ -1 more
Made appointment for around 1 or 2pm - was called by provider a short time before appointment time saying he was running late and would be about 15 to 20 minutes late. I waited nearly an hour, never received another call, and had to leave for work. All subsequent calls to provider have not been answered and he has not made any attempt to reschedule.
Description of Work: Did not show up at appointment time.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Deb N.
07/2014
5.0
tree service
+ -1 more
Thought we wanted the tree removed. Mr. Whitelock said he could do that, but the tree is healthy and that removing 3/4 branches would be another route to take. He quoted the price for removal, clean-up etc. for total removal and then for the branches. He assured us that would not know we had even been here after the work was completed. He was right! Mr. Whitelock was professional, he treated his 2 other co-workers with respect, and the yard was immaculate when the job was done. Not even a trace of debris! I would recommend him highly.
Description of Work: Trimmed several branches from a gum tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Ed H.
06/2014
5.0
tree service
+ -1 more
It was a pleasure to have a professional arborist remove a tall dangerous tree next to our house. He was on time, polite and removed the tree at a very fair price. He performed his duties in a very professional manner, as not to harm the surrounding trees, house or lawn. I highly recommend Thomas Whitelock for all tree service.
Description of Work: Removed a tall tree that was hanging over our 2 story home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Garry P.
02/2014
5.0
landscaping, tree service
+ 0 more
It was a great experience. They were here on time, got to work right away and did exactly what was expected and contracted for. I have never seen anyone move up, in, and around a tree like they did, all the time, swinging from a rope as their only support. Their person on the ground was picking up every branch as it hit the ground and running it into the grinder. When done with the cutting, all three of them were on the ground doing a superior clean-up. By the time they left, the yard was cleaner than it was before they even started. The trees looked great, the yard was spotless, and with the exception of a little bit of sawdust, you never would have known they were here. I can highly recommend this company with all sincerity. I have a second job lined up for them to do once the weather warms up again. Prior to hiring Advanced Arborist Solutions, I checked out many other companies with very mixed thoughts concerning them. I am so very pleased that I went with this one. They did an outstanding job, and for a change, I actually got my money's worth out of a contract. Didn't mind paying their price either. It was more than fair for the job they performed. Once more, this is a company you can have faith in that it will be a job well done. If they should read this, I offer my thanks and appreciation!!!
Description of Work: Pruned & trimmed trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Virginia M.
11/2013
5.0
tree service
+ -1 more
Very professional. extreme detail to safety issues both for his workers and our property. We were very pleased!
Description of Work: trimmed a very large sycamore tree that was close to our house and removed the downed limbs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Barry W.
09/2013
5.0
tree service
+ -1 more
He is wonderful!! His helper is in perfect sync with him. They clean up beautifully. We are very happy that we found his company!! We used him 2+ years ago and will probably need his services again in the future. I can't say enough kind things about his ability, workmanship, and just being a nice guy!!
Description of Work: He climbed up and cut down 3 more diseased trees. Watching him climb and cut those large trees is amazing!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barry W.
08/2013
5.0
tree service
+ -1 more
It went wonderfully!! It was amazing to watch Tom "climb/cut" the trees down! They were quite large. His crew was great on the ground and cleaned up as he went. It took 2 days and was a large job. They cleaned up beautifully and took everything with them.
Description of Work: Tom removed 3 very large trees that were dead/diseased and very close to the house. He also trimmed quite a few other large trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Sharon Borg W.
07/2013
2.0
tree service
+ -1 more
I do not know if the work required exceeded his ability or if it wasn't sufficient for his interest because, after the initial visit, he did not get back in touch with me to give me an estimate. Instead, I used Beaver Tree Service, who performed admirably.
Description of Work: Provider did schedule a visit to the premises, where we walked the property and I showed him the work to be done.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Eileen S.
06/2013
5.0
tree service
+ -1 more
Thomas Whitelock gave us service the same day we called. They were professional and arrived early. They did more then they had to do. When they left there was no trace of debris from the job. I definitely would use this tree service again and recommend them to all.
Description of Work: They cut and removed a large, torn limb blocking our driveway. They also removed another large limb that had blown into the yard during a recent storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Barry W.
12/2011
5.0
landscaping, tree service
+ 0 more
Very well! Tom is such a nice guy.
Description of Work: It was amazing to watch Tom climb and cut the large trees. His whole crew worked extremely hard and well together. We had large trees removed that were close to our house. We spend $3,000+. Their clean-up was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Arborist Solutions
It was a pleasure to come out and earn your business and provide a higher level of arboriculture from a professional who is passionate about your trees.
Jo M.
03/2011
5.0
tree service
+ -1 more
Tom's work was very professional, and he removed all the brush from the large tree and left us with the wood from the tree, cut into fireplace length pieces, in a neat pile. Tom was true to his estimate -- the total price was $650. Tom is our "Tree Guy" forever -- I will never use another tree service.
Description of Work: I had a very large, old cherry tree that was hanging over my house and my neighbor's house. The branches were very large and extended. The tree was was showing signs of problems (bark falling off, rot, etc). We had a cherry tree taken down 8 years ago that was near this one and we paid $1,200 and that was without cleaning up any of the tree or brush. We started calling around to get estimates last week and not only were the estimates at $1,200, but two of the tree services set up times to come and give estimates and didn't show up! One service refused to give us an estimate because the tree was too difficult to take down because of how it was hanging over my neighbor's house. I saw Angie's List on TV and decided to sign up to see if I could find anyone better -- I did! We called Tom because of the review he received for a large tree that was close to a structure and the price. Tom came out and gave us an estimate on taking down the large tree, trimming a very large branch from another cherry tree and cutting an old stump to ground level. The total price -- $650! He was actually excited about the challenge of this tree!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Julie N.
07/2008
5.0
tree service
+ -1 more
We had gotten quotes of $1200.00 to $1800.00 to take down a HUGE dead tree and $600.00 to $700.00 to trim out another older tree. Tom took down the tree for $300.00 and trimmed the other tree for $75.00. He showed up early with his partner and was up and down the trees like a monkey! He had a ten foot area to drop the tree between the fence and another tree and nailed it! They were done in 3 and 1/2 hours! We were stunned! We volunteered to clean up the mess, to save some money, but he stayed and even helped us cut the tree up for no extra charge. He did an honest days work for an honest days pay. He showed up eager to work, showed up on time, was super friendly, courteous, respectful and just really nice! He'll be our tree guy forever! Can't recommend him enough for all of his hard work!
Description of Work: Cut Down Huge Dead Tree and Trim Out Another Huge Tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Advanced Arborist Solutions
It was great to come out and work on your property, you have some amazing trees and have enjoyed come out over the past few years to keep them looking good. Thank you.
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Service Categories
Tree Service,
Landscaping
FAQ
Advanced Arborist Solutions is currently rated 4.9 overall out of 5.
Advanced Arborist Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa