Get matched with top insulation pros in Saint Charles, MD

"Job done beautiful"

"A total disaster. An inexperienced, untrained crew created more issues than I had before they began their work. My goal was to increase comfort levels in my senior-living, one-level home built on a slab that is super cold in the winter. I hate as a senior being taken advantage of. I was very naive. I have spent thousands and now am having to throw more good money after bad to try and make my home comfortable to live in. It is so bad; I am ready to sell! And I can’t afford to after all I have spent, without taking a loss on the sale. They dense packed my walls and now I am colder; in the process, they removed the flashing above my windows which now leak. I had to hire a window installer to replace the flashing that their incompetent crew removed. They failed to put back the siding properly, so it was hanging off my house. Once again, I had to hire a handy man to refasten the siding the crew removed while dense packing. And the dense packing was useless as it didn't enter the cavities that already had batt insulation. While spray foaming triangle boxes, boots, and plenum, they sealed off all my dampers resulting in zero air flow. They reluctantly came back and had to dig out the dampers that they had foamed over. In fact, they over-foamed at junction boxes, boots, and plenum so that HVAC techs couldn't even tune my system. There is 2 feet of foam, yet hot air is rushing out of the flexible ducts that weren’t sealed properly. Yet there remain gaps on my boxes, boots, and plenum. Just today, a HVAC tech walked me around the attic, and I could feel the hot air rushing into my attic at the junctions, boxes, boots, and plenums that are all wide open; that I paid to have sealed. I almost threw up; I am heating my attic! And the tech said it looks like a dog was in my attic as the Comfenergy crews failed to put back my blown-in fiberglass insulation they removed when trying to foam, so there is no insulation at the boxes and boots. They were simply careless and failed to rake it back and even out my insulation resulting in further cold spots I didn't have. In short, I now will have to hire another company to blow in more insulation and make sure it is even, so I don't have cold/hot spots. Additionally, they left the lights on in the attic, didn't replace the attic access foam barrier, and failed to seal the major penetrations including light cans/recessed lights and supply vents I paid for. Next came the bathroom exhaust fans; they were installed improperly and didn't vent because the outside flaps remained closed, while inside a cold draft came in my bathroom because the foam sealing, I paid for wasn't done properly. So now both my bathrooms are drafty. They were cold; now they are cold AND drafty. The HVAC tech today remarked he felt badly that I have two or more space heaters in every room, including the bathrooms! I strongly recommend carefully watching the crew if you ever choose to allow them to do any work for you. I trusted them. And I regret that. I was naive. I was cold. Rather I am still cold! I trusted their salesperson. The crew that did mine were either let go or quit. In fact, one of them still calls seeking to do side work. I politely declined. I suggest you do the same and seek a competent company that you can trust, does the work you paid for properly, and doesn't damage your home."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"I hired Ramon and his team to do my attic insulation. He was flexible with scheduling over two days as we needed to replace ductwork for our HVAC in the attic. His prices were WAY better than anyone in Northern Virginia. He was able to come out in two days to remove all the old and dirty insulation that was thirty years old. The attic was cleaned and air gaps sealed. He came back promptly when we were for the insulation installation. Not only did they do a great job at sealing but they did a great job at spraying 18 inches of R49 Fiberglass. They were professional, timely, and cleaned up after themselves. They went above and beyond my expectations. I am so happy and would gladly recommend these guys for anyone. Five stars!!!"

"ROOFTOP DESIGN IS A HORRIBLE SCAM I would be remiss not to take the time to warn others. ROOFTOP DESIGN came as a third option for roofing. However, the initial representative ED form ROOFTOP DESIGN was very professional and thorough. The problem is, he represented a bunch of shysters. Ed’s first quote to was $35,000. After approximately three days of conversation and negotiations we were at $17,000.00 for the exact same product that they tried to sale for $35,000. Salesmen Ed was no-longer reaching out to me. Someone by the name of John called me and asked, what is it that they can do to make this deal happen. We settled at $16,500.00. Once again, $16,500 for everything discussed for the original $35,000 including a 50-year warranty that is transferable to a buyer as a good selling point. I learned through John that they fired Ed for giving customers too good of deals. I also learned through John that this company has a starting bidding price and a bottom bidding price. Ed would give the bottom price too quickly. So, they fired him. (Although John’s price was better than Ed’s). Once the job started, I received a text from the owner Yanni Avramidis. He stated that there was a third layer of roofing. He also stated that it would not be a problem and that it would take a little longer. IF THERE WAS GOING TO BE ANY ADDITIONAL CHARGES, NOW WOULD BE THE TIME TO MENTION IT. Approximately two days after the completion of the job. I had a contractor over named B. B. was there to replace the soffit beneath the location where the new roof was installed. This is when I learned and saw with my own two eyes that there was rotted or no plywood at all supporting my brand-new shingles. Mind you: per our contract, there will be an extra charge for plywood beyond the first ten free sheets. This company put my expensive shingles on top of rotted wood or no wood at all. I must admit, I was upset. However, I was cool calm and collected when I reached out to the owner Yanni Avramidis. I sent him the pictures of my findings. His explanation was that I had a 50-year warranty. My point to the owner was, if I wasn’t trying to replace my soffit it might have been months or years before this was discovered. I also said, what about the elderly man or woman that doesn’t have the ambition to check your work??? The owner of ROOFTOP DESIGN became very irate. He said, “I am from Baltimore, haven’t you heard about people from Baltimore. I will beat your a**. You are going to pay me an additional $2,800.00 for the third layer of roofing and planks/ plywood.” Since I have yet to see any new plywood, I am being charged $3,000.00 per layer of roofing to be removed. I received paperwork from ROOFTOP DESIGN, the paperwork stated that my warranty was only good for as long as I owned the property. Non-transferable: Of course, I didn’t sign it. My point is, there are people being taken advantage of everyday by bullies like ROOFTOP DESIGN."