Landers Appliance Inc

4.8(
649
)

Appliance Repair, Appliance Sales and Installation

About us

We really care about our customers! Everyone at Landers Appliance is committed to providing you with Honest, Reasonable and Reliable service in everything we do! We train our team to strive for excellence, performing to the highest professional standards. And if we ever fail to deliver on these promises, we’ll apologize and do our best to make it right. We have been in business over 35 years. We have 22 FT, and 2 PT employees. No sub contractors. Manufacturer trained professional technicians with "Master Technician" Certification. We charge a flat, fixed service charge and job rate. No travel charges. We are an independently owned service company headquartered in Maryland, owned and operated by Dean Landers.

Business highlights

42 years of trusted experience

Services we offer

Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.

Services we don't offer

Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Amenities

Warranties
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8649 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 601-625 of 649 reviews
Sarah K.
06/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jody C.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced malfunctioning pieces in older fridge. Repair only lasted a short time. They were nice about giving me a another replacement part for free.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$400
Response from Landers Appliance Inc
Dear Member, I’m sorry your General Electric refrigerator has caused you multiple problems. I do understand your frustration in having to deal with it as you have. Today’s electronic appliances present a great challenge in keeping them operating problem free. Typically electronics (think computers) do not like extremes in heat, cold, moisture, humidity and the like. Unfortunately all modern appliances contain electronics and they all produce or deal with some or all of these environmental issues. Your refrigerator is no exception. We diagnosed, quoted and repaired your unit on 3/27/14 by replacing the main electronic control board because the compressor was not running causing both the refrigerator and freezer sections to be warm. We also replaced the solenoid that controls the ice dispenser in the door to allow you to receive ice through the external door dispenser. Three months later on 6/22/14 we came back to your house for free on a Saturday as an emergency as a courtesy and found your freezer defrost heaters were defective, causing frost to form on the evaporator and preventing the items in the freezer from staying frozen. We also noticed the Main electronic control board was not cycling the compressor properly. We replaced the defrost heaters at a discounted rate and we replaced the board at no charge. We really do try to serve our customers by providing outstanding service, but sometimes appliances don’t always cooperate. We came when we said we would, we made the correct diagnosis and necessary repairs and we returned for free for a different problem on a Saturday as a courtesy. We are available by phone is you ever have a question about any of your appliances. I hope you will reconsider your stance of not hiring us again. If you would like to talk to me about this situation please contact me at your convenience. Thanks for your time in reading this response. Dean Landers, President Landers Appliance, Inc. [hyperlink removed] 410 682-3232 ext 101
Michael L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: refrigerator repair
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lisa G.
06/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Stephen G.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: By phone, could instruct me on what to do, which saved me the expense of a call. Very professional and honest
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Claude C.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This is based on two experiences that took place around the same time. I had a problem with my in-wall oven. (Only half the broiler element was working.) The technician was able to diagnose the problem in about nine seconds, however because the oven is so old, the replacement part was not available in the warehouse. Any concerns I have come from the next day, when someone from the office called looking for information on the oven's model number; apparently the tech had either neglected to write it down or got it wrong. Again, the age of the oven made it tough for me to read the ID plate inside the lower oven, but fortunately I found something from the original owners that gave us some insight. The replacement part took about a week to come in, and maybe fifteen minutes to install. | |During this time, I separately contacted the Parts Department to get a replacement rack for the same oven. The rack came in very quickly, faster even than promised. I showed up at their headquarters the next day (they offered shipping but that would have nearly doubled my cost) and got there first thing in the morning. They seemed a little puzzled that I was there "before they opened" (although I was there shortly after the time on the website and the door), but they were certainly kind and polite, and I was out in matter of moments. | |Thanks so much for all your help!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$180
Myung M.
05/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael M.
05/2014
5.0
appliance repair
  + -1 more
The service was very good.
Description of Work: Landers Appliance, Inc. provided me a large appliance repair service. I had a problem with my freezer and refrigerator because they're not cooling.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Howard M.
05/2014
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: One of the infinity switches on our electric range had a short circuit that kept the "power on" light constantly on. The technician identified the problem immediately and was able to obtain a replacement switch which he installed. He performed a very thorough inspection of the range before and after the repair, including a test of all the switches, burners. This included a test of power cycling to make sure that the switches were able to control temperature of the burners and that the "hot" lights functioned properly for all the burners. He was polite and professional, and the experience was a very pleasant one. I should mention that a sizable fraction of the total cost was due to the high cost of the switch. The labor charges were reasonable.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259.82
JANE D.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: There were some initial problems with the installation but they were rectified. I prefer to deal with smaller providers as they are more responsive when and if problems arise
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Deborah J.
04/2014
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Jacqueline C.
02/2014
5.0
appliance repair
  + -1 more
Efficient and expertly completed.
Description of Work: Fixed dishwasher draining system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan V.
02/2014
2.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from Landers Appliance Inc
Dear Ms. [member name removed], I'm sorry for the delay in responding to this post. I was attending an industry convention out of town and returned today and had to deal with the snow storm. In researching your service call, I do see we arrived a few minutes after our promised appointment time. I apologize for our tardiness and any inconvenience this caused you. There are no notes in our system providing any explanation so I hope my office staff and service technician provided an apology and explanation for being late. I do know how frustrating it can be as I have experienced the same thing when waiting for other services in my own home. Our records show that we diagnosed your top load Maytag washer on 10/2/13. We determined the machine had defective bearings due to a faulty seal requiring the replacement of the hub, seal and bearing assembly. We gave you a repair balance and you were going to call back after thinking it over letting us know if you wanted to make the repair. We never heard from you and assumed you decided to replace the washer. I'll send you a note with this information as well as my phone number if you would like to discuss the matter further. Please call me at your convenience. Dean Landers, President 410 682-3232 ext 101 DLanders@LandersAppliance.com
Kenneth J.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bob R.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole B.
01/2014
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from Landers Appliance Inc
Dear Member, I have researched our data base and can only find a record from last January (1/11/13) on your Sears stackable washer and dryer. Our technician found your washer was very noisy due to a defective rear drum bearing and the dryer needed a belt, idler pulley and drum glides. Because this unit is made as one piece (the washer and dryer are not able to be replaced separately - they are made as one unit) we did not think it was worth spending money on the dryer since the washer repair was going to be very expensive making it uneconomical to repair. We recommended using the washer and dryer until one or the other failed, then to replace the unit at that time. Please contact me if you have other details to add to our records or if there are any questions you may have. We are here to serve. Dean Landers, President 410 682-3232 ext 101 DLanders@LandersAppliance.com
Gene F.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired refrigerator freezer
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
robin J.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Paul C.
01/2014
5.0
appliance repair
  + -1 more
Went fine.
Description of Work: Replaced washing machine lid switch.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Frederick M.
01/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Replaced the dryer motor.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Margaret B.
01/2014
5.0
appliance repair
  + -1 more
Great company.
Description of Work: I called them because my refrigerator wasn't getting cold. The freezer part was fine. The technician diagnosed it as the evaporator fan. I ended up ordering and replacing the fan myself, but if it had been a more complicated repair, I definitely would have let them do it.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Michael M.
10/2013
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired dryer.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather M.
08/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed our washing machine. The machine would fill with water but not run.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William S.
08/2013
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired Dryer
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
mark B.
06/2013
5.0
appliance repair
  + -1 more
good
Description of Work: repair dryer
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
Licensed*

Trade License Number
44874
Trade License Locale
Maryland
Trade License Authority
MD Department of Labor
Trade License Expiration
06/24/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Landers Appliance Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Landers Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Landers Appliance Inc does not offer free project estimates.
No, Landers Appliance Inc does not offer eco-friendly accreditations.
No, Landers Appliance Inc does not offer a senior discount.
No, Landers Appliance Inc does not offer emergency services.
Yes, Landers Appliance Inc offers warranties.
Landers Appliance Inc offers the following services: Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.
Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed