Landers Appliance Inc

Appliance Repair, Appliance Sales and Installation

About us

We really care about our customers! Everyone at Landers Appliance is committed to providing you with Honest, Reasonable and Reliable service in everything we do! We train our team to strive for excellence, performing to the highest professional standards. And if we ever fail to deliver on these promises, we’ll apologize and do our best to make it right. We have been in business over 35 years. We have 22 FT, and 2 PT employees. No sub contractors. Manufacturer trained professional technicians with "Master Technician" Certification. We charge a flat, fixed service charge and job rate. No travel charges. We are an independently owned service company headquartered in Maryland, owned and operated by Dean Landers.

Business highlights

42 years of trusted experience

Services we offer

Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.

Services we don't offer

Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 576-600 of 649 reviews

James M.
01/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced magnetron of old OTC microwave that is no longer made with the same dimensions and trim, else I would have replaced outright.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Susan S.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

STEVEN S.
01/2015
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: Refrigerator had a bad circuit board. Sent it in to be fixed then returned to reinstall item. Working at this point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Did a complete diagnostic of the problem. Technician was very thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JENNIFER H.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Tech was very nice; unfortunately he had to deliver the news that our washer was shot. :(

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jacqueline S.
12/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kenneth S.
12/2014
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Hi [member name], I have reviewed our service records and have no record of coming to your house since October of 2009 (and for five years prior going back to 2004 but nothing since 2009). I tried to call the phone number we have on file from that date and it goes to a fax number. I am going to put a note in the mail to you at your address asking you to call me to discuss this matter. Dean Landers President Landers Appliance 410 682-3232 ext 101 DLanders@LandersAppliance.com

Sandra O.
10/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Dear Member, I have tried to locate our service record for you at the address you've listed here and can only find a service call from September of 2013. Would you please contact me and provide me with the service address so that I can review the notes surrounding our service? You can reach me at 410 682-3232 ext 101 or e-mail me at DLanders@LandersAppliance.com. Thanks! Dean Landers, President Landers Appliance, Inc.

Dennis K.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed a dryer. I've used Landers several times in the past and I have always been happy. It seems their prices have gone up, but so have everyone else's. Landers once again did the usual good work that I have come to expect from them over the years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Charles E.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Kim S.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I have used them two or three times for my LG refrigerator. They are prompt and courteous and very good diagnosticians. I am unsure of the date as it has been quite some time since my last repair issue.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GEORGE C.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: replace ignighter. 45.min.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Beth H.
09/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wesley D.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed problem as a broken lid switch for a Roper washer. Removed and replaced switch. Total time of repair was less than twenty minutes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265.15

Diane H.
09/2014
5.0
appliance repair
  + -1 more
Quick repair. Works great.
Description of Work: Replaced gas coils on clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Stephen B.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very professional repair service. That being said, $484.05 to replace a washing machine drain pump seems like a pretty hefty charge. | |I told Landers that the washer went through the fill and first wash cycle but wouldn't drain and stopped at that point. I gave them the model number of the machine and the matching dryer. I told them that it was a front-load, stacked pair and that it would take two men. They only send one man for the first, $99. diagnostic visit. You pay the diagnostic charge, you get the total estimate, and reschedule for the actual repair. | |They warranty their work for 90-days.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Landers Appliance Inc
Dear [Members Name], Thank you for using our services. I understand why you might be frustrated thinking that you had done everything you could to help get your washer repaired as timely and cheaply as possible. Our customer service rep noted the specific situation you identified regarding your LG washer being stacked and in a very tight space. Based on the failure description you supplied we did not want to assume the drain pump motor assembly was defective, order the part, make you wait and then send two technicians out before we confirmed there was not a blockage of any kind or another problem that could be resolved quicker and much more reasonably priced. We do understand it is an inconvenience to have to schedule two separate appointments, but we believe it is far better to try to avoid high repair costs if at all possible by. There is no way we can know the extent of the repair requirements until we look at the washer. If we would have sent two men to your house on the first trip and the second man was not required who would pay for the costs involved for the second man? We do not charge any more if the repair requires us to make two trips. The price to replace the drain pump motor assembly was the same had we been able to do it on the first trip. The only difference in your circumstance was that we had to make two trips at our own expense. We really do try to serve our customers and provide the highest level of service available at the best value. I hope my explanation of our reasoning and our process in addressing your washer repair makes sense. I am always available to discuss these issues at greater length. Please contact me if you would like to discuss this further. Dean Landers, President DLanders@LandersAppliance.com 410 682-3232 ext 101

S B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Prompt service to fix dryer. Tech understood issue good troubleshooting. Problem fixed. They know their business. Strongly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Darren E.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Landers Appliance replaced the heater element on our dryer. I submitted a request for service via Angie's List on a weekend day and was surprised to get an e-mail response that same day from Landers. They arrived on a Tuesday and worked with my schedule. The repairmen were professional, and the lead repairman offered a helpful tip about cleaning the lint filter (if you hold up to the light, you can see tiny particles, which apparently build up from dryer sheets, blocking the filter and reducing its efficiency.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299.25

Linda D.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: We have been using them for well over 10 years. They have worked on our cloths washer and dryer, refrigerator and dishwasher. They have always given very good advice on when to repair or it's time to replace. If you are the kind of homeowner who wants to DIY, they take the time to explain the cause and how it was resolved. Even when the parts for our refrigerator were no longer available, the tech suggested a workaround which bought us six months to shop for a replacement. The last issue they came out for was a dishwasher not emptying all of the water. It turned out that I could have resolved the issue myself, I was just four screws away from finding the pieces of shrimp shells causing the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

WILLIAM S.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Milton Z.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: I contacted this company to repair a Samsung washing machine which was functional but had a very slow leak. This company's employees were punctual and professional. Their policy (stated up front) is to issue a service charge to diagnose the problem and and apply this charge to the cost of repair, if the customer agrees to the estimate. The problem did not seem serious to me, so I decided to set up the appointment. They diagnosed the problem as a leaky seal, and quoted me a repair estimate considerabley more than the cost of a brand new washing machine. I declined their offer and paid for the service estimate. I should mention that the company did give me a $10 discount. My only complaint with the company was that their estimate seemed way out of line, considering I ended up buying a brand new front loading machine (highly rated by Consumer Reports) for less than the company's estimate to fix my machine. It kind of felt to me like they did not want to be bothered to repair the machine, so just quoted a very high repair estimate, and were happy to collect the $90 to diagnose the problem.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$90

Scott K.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shannon W.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Evaluated refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Winifred H.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel N.
06/2014
4.0
appliance repair
  + -1 more
unknown
Description of Work: Came out to fix our fridge. While the cost of the service call was relatively high just for the diagnosis/trip, the repair was simply and they had the part on hand. The repairman was very professional and we were glad it was not a really expensive repair. Also glad they fixed it on the first trip/try, which was a relief.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
44874
Trade License Locale
Maryland
Trade License Authority
MD Department of Labor
Trade License Expiration
06/24/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Landers Appliance Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Landers Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Landers Appliance Inc does not offer free project estimates.
No, Landers Appliance Inc does not offer eco-friendly accreditations.
No, Landers Appliance Inc does not offer a senior discount.
No, Landers Appliance Inc does not offer emergency services.
Yes, Landers Appliance Inc offers warranties.
Landers Appliance Inc offers the following services: Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.
Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed