Landers Appliance Inc

Appliance Repair, Appliance Sales and Installation

About us

We really care about our customers! Everyone at Landers Appliance is committed to providing you with Honest, Reasonable and Reliable service in everything we do! We train our team to strive for excellence, performing to the highest professional standards. And if we ever fail to deliver on these promises, we’ll apologize and do our best to make it right. We have been in business over 35 years. We have 22 FT, and 2 PT employees. No sub contractors. Manufacturer trained professional technicians with "Master Technician" Certification. We charge a flat, fixed service charge and job rate. No travel charges. We are an independently owned service company headquartered in Maryland, owned and operated by Dean Landers.

Business highlights

42 years of trusted experience

Services we offer

Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.

Services we don't offer

Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 526-550 of 649 reviews

Sharlene H.
07/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

daniel S.
07/2016
2.0
appliance repair
  + -1 more
unknown
Description of Work: Came out to repair a built in microwave oven. Was here for an hour said he couldn't figure out how to get the microwave out of cabnet. Said he would have to charge me for coming out anyway. A friend came over ant took it out of cabnet in about 30 seconds. Had another company do the repair.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
punctuality
4.0

$100

Matthew F.
07/2016
4.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Al B.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sadie D.
04/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Landers Appliance Inc
I CALLED MS D ABOUT THIS POST AS IT IDENTIFIES SERVICE ON 4/25/16 WHEN IT WAS REALLY 10/16/15 AND STATES SHE WOULD NOT USE US AGAIN. SHE APOLOGIZED AND SAID SHE NEVER PAID ATTENTION TO THE DATE AND THAT SHE LOVES US! SHE WOULD DEFINITELY HIRE US AGAIN! SHE OFFERED TO GO BACK IN AND CHANGE THE POST. I TOLD HER NOT TO BOTHER, THAT I WOULD POST A RESPONSE DEAN LANDERS, PRESIDENT LANDERS APPLIANCE 410 682-3232 EXT 101

Gerald P.
04/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: Excellent service and successful clothes washer repair. Only complaint is that an easily repaired part was replaced instead.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Landers Appliance Inc
Hi Mr. [Member Name Removed], Thanks for using our company to repair your stacked Maytag front load washer. I read the notes in our system and spoke to the technician Danny who was at your house. According to the notes he gave you the option of either cleaning out the drain pump assembly or replacing it with the understanding that if we cleaned it out and it failed again for any reason you would have to pay the labor to either clean it again and/or replace it at that time as well as the cost of the part. We have found over our almost 35 years of being in the repair business that motorized drain pumps, once they are jammed for any reason have a high failure rate. We think it is best for a customer to replace the pump assembly instead of cleaning it out. We can’t guarantee that cleaning out a drain pump will last for any length of time but we can guarantee a new drain pump. Since the labor to clean out the pump is just slightly less than replacing the motorized drain pump, the primary cost difference is the drain pump itself. Since the repair is longer lasting, can be guaranteed and is not that much more money, we always recommend replacement as opposed to cleaning. I trust this makes sense. If you ever have a question feel free to call and ask for me or my service manager Jim. We are here to help in any way possible. I can be reached at 410 682-3232 extension 101 and Jim is extension 105. My e-mail is DLanders@LandersAppliance.com. Have a great day! Dean Landers, President Landers Appliance, Inc.

John S.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: We asked them to come and assess why a large window AC unit wasn't working. They advised that the unit would be too expensive to repair. We appreciated their honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary K.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Landers fixed our stove two years in a row (mice) and recommended replacement dryer for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

jon C.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Julius S.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory Z.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washing machine was leaking. The technician quickly found the problem and replaced the leaking pump. I was pleased with the quick service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen P.
02/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen W.
01/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen W.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dane H.
01/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Diane D.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Erik B.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired the ice maker on my Samsung Fridge. Needed to order a part and come back but they followed up quickly and took care of things. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carey R.
12/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: I had a broken clothes washer, they came to assess it and although he found the problem, it said it would be a hassle to fix and to just get a new one. He said the service charge for the visit could be used towards a purchase in the store, so we went, but they were not helpful in the store and would not use the money towards a purchase. We were disappointed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$75

Response from Landers Appliance Inc
Hi Ms. [Member Name Removed] I checked our records and see you called us to come to your house two years ago (January 17, 2014) to look at your Whirlpool washer. Our master technician John determined that your drive coupling was broken. He quoted $214.70 to repair the washer including all charges. The repair was declined by you as you opted to replace the washer instead. As a courtesy we have always provided a $25 discount off of any new appliance when you have our service department come to your house for a repair. The great challenge regarding your washer and dryer location involved having to actually lift up and remove the dryer in order to be able to remove the washer, which was explained by our technician at the time of service and notes made in our system. If you ever have a question or a problem please do not hesitate to contact me to discuss the issue. We are here to serve! Dean Landers 410 682-3232 ext 101 DLanders@LandersAppliance.com Landers Appliance, Inc.

Anthony T.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My mother had a wall oven that was very old. In fact, the oven brand had gone out of business decades ago. In addition, the wall oven was 21 inches which was impossible to find. I live in Michigan and my mother lives in Baltimore. For months my sister and I tried to find an oven. It was really stressing my mother out because she loves to bake. Finally, I found Landers on Angie's List, and called them. They came out and took some measurements. They explained that the wall oven would be difficult to find because of its size. After about six weeks Landers found a wall oven the same size. Needless to say my mother is very happy. My mother is 82 years old, and the oven is digital, which created a little problem for her. It has taken time for my mother to understand how to bake in the new wall oven. Regardless, we are very happy with the service that Landers provided. I would definitely recommend Landers in the future. Great job guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Hidayah K.
12/2015
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: I was looking for a company who could diagnose and repair a damaged bulb housing on my light over my stove. I was able to get an appointment straightway, and the men who came by were prompt, friendly, and competent. They diagnosed the problem, ordered parts, and were back to complete the repair a couple of days later. I can't say enough good things about them and plan on calling them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Renee K.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

larry C.
12/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mickey B.
11/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired ice maker. Had to order part and make a second trip.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Landers Appliance Inc
Hello Member, I'm glad you were able to get your icemaker repaired. I don't think it was my company that performed the service for you. We do not have you in our service records (I searched by name and address). We have not serviced the 20720 zip code in a number of years. Please call me 410 682-3232 ext 101 or e-mail me at DLanders@LandersAppliance.com to discuss your service appointment.

Pamela A.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced the exhaust fan switch over the stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
44874
Trade License Locale
Maryland
Trade License Authority
MD Department of Labor
Trade License Expiration
06/24/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Landers Appliance Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Landers Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Landers Appliance Inc does not offer free project estimates.
No, Landers Appliance Inc does not offer eco-friendly accreditations.
No, Landers Appliance Inc does not offer a senior discount.
No, Landers Appliance Inc does not offer emergency services.
Yes, Landers Appliance Inc offers warranties.
Landers Appliance Inc offers the following services: Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.
Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed