Landers Appliance Inc

I have had several experiences with their technician Jojo, and it is because of him that I continue calling this company when I have problems with my appliances.

Very prompt - service in 5 hours Provided complete estimate Completed work in 25 minutes Will absolutely call them again

Lander's has been out to my house several times for refrigerator, washer and oven repairs on older appliances. They are prompt, courteous, and knowledgeable. Appliance repair is tricky as it's so often tough to decide whether to just buy a new item. It's wonderful to be able to get input over the phone so that you can figure out what's going on and don't have to waste money and/or a service call. Lander's really has pride in their work. The technicians are longstanding employees with their own business cards.

This company is very focused on customer service. Every contact I had with them was exceptionally courteous and polite, and they sent a satisfaction survey and coupons for future services.

The office staff was very friendly. I called at 8am for service, the repairman was there by 9am and finished by 10am. He was very friendly and with 30 years of experience, I feel confident that his work was done well.

The entire experience from the very beginning was great. They were nice on the phone, they came out the same day, the technician, JoJo, arrived on time and he was fantastic! The repair was a bigger job than he had time right then, but he promised to come back after two other prescheduled repairs. He did come back and worked on the repair into the evening and finished it as promised. They were fabulous!! I had no idea what to expect for price. Since water was pouring out all over my feet I anticipated the worst. JoJo and I discussed the pricing of whether to fix it or buy a new washing machine. He was helpful and honest.

THEY ARE A VERY GOOD COMPANY TO WORK WITH. THEY CONDUCT THEMSELVES PROFESSIONALLY & COURTEOUSLY. WHAT I REALLY LIKE IS THAT THEY HAVE A "CALL TO MEET" POLICY. THAT WAY YOU DONT HAVE TO SIT AROUND & WAIT ALL DAY FOR THE SERVICEMAN TO ARRIVE.

THE LANEDRS TECHNICIAN WAS VERY VICE. HE SEEMED VERY KNOWLEDGEABLE ABOUT THE MODELAND MAKE OF OUR ICE MAKER AND PAST PROBLEMS EXPERIENCED BY OTHER CLIENTS WITH THIS PARTICULAR UNIT. HE FIXED THE UNIT WITHOUT HESITATION.

THE PHRASE 'SAME DAY SERVICE' CERTAINLY APPLIES TO THIS COMPANY. I HAD CALLED OUR USUAL APPLIANCE REPAIRMAN WHO SAID IT'D BE AT LEAST 2 DAYS TO BE SEEN, AND THEN THEY USUALLY DO NOT HAVE THE PART ON THE TRUCK. LANDERS CAME OUT WITHIN HOURS, HAD THE PART ON THE TRUCK, AND HAD ME TAKEN CARE OF WITHIN 30 MINUTES. THE REPAIRMAN WAS COURTEOUS, CLEAN, AND HONEST. TOLD ME JUST WHAT I NEEDED TO DO TO DEFROST THE FREEZER, AND WHEN I COULD TURN EVERYTHING BACK ON. WHEN FOOD SPOILING IS AT RISK, LANDERS CAME TO THE RESCUE! PLUS, I RECEIVED A FOLLOW UP LETTER AFTER THE SERVICE AND COUPONS FOR FUTURE REPAIR WORK.

THIS IS THE FIRST TIME THAT WE HAVE USED THIS COMPANY. THEY REPLACED A HEATING ELEMENT ON MY STOVE, AND SO FAR THE HEATING ELEMENT IS STILL WORKING. THE TECH WAS VERY PERSONABLE.

WE HAD TO CALL THEM AT LEAST THREE TIMES TO COME OUT. THEY WERE ABLE TO DIAGNOSE THE PROBLEM PROMPTLY AND FIX THE PROBLEM. I WAS PLEASED WITH THE SERVICE.

WE HAVE USED LANDERS FOR SERVICE ON ALL OF OUR LARGE APPLIANCES- REFRIGERATOR, FREEZER, WASHER, & DRYER. IN THIS CASE, THE WATER LINE TO THE AUTOMATIC ICE MAKER WAS LEAKING ONTO THE FLOOR, SO WE NEEDED A REPAIR QUICKLY. RICK CAME OUR RIGHT AWAY, HAD THE NECESSARY PARTS IN HIS TRUCK, & MADE THE REPAIR ON THE SPOT.

THE SERVICE WAS FINE. THEY COMPLETED THE REPAIR IN A TIMELY MANNER AND THEY WERE VERY THOROUGH WITH THE WORK THAT WAS DONE. THE COMPANY WAS VERY GOOD TO CLEAN THE WORK AREA AND WAS VERY INFORMATIVE ABOUT THE SERVICE.

I AM VERY SATISFIED WITH THE QUALITY OF THEIR SERVICE. THE WORKERS ARE VERY FRIENDLY. THEY COMPLETED THE JOB IN GREAT TIME. THEY ALSO DID A NICE JOB CLEANING UP TOO.

I THOUGHT THAT THEY WERE PRETTY RESPONSIVE WHEN I CALLED THEM FOR SERVICE. IN SPITE OF SPENDING QUITE A BIT, THEY WERE GOING TO CHARGE ME FOR A PROBLEM THAT WAS PRE-EXISTING TO THE NEW DISHWASHER, WHICH MIFFED ME A LITTLE. IT SEEMS TO DEPEND ON WHICH REPAIRMAN YOU TALK TO.

LANDERS WAS GREAT. JOHN THE SERVICE MAN WAS VERY NICE, ALSO POLITE. HE TOOK THE TIME TO EXPLAIN EVERYTHING TO ME, AND GAVE ME THE PRICE UP FRONT! PLUS LANDERS SENT ME A THANK YOU NOTE, AND DISCOUNT COUPONS FOR A LATER DATE ON NEW APPLIANCES.

HE DID A FINE JOB ON IT. WE KNEW WHAT THE PROBLEM WAS, BUT HE WENT AHEAD AND WENT OVER IT STEP BY STEP AFTER HE WAS DONE. I AM VERY PLEASED WITH EVERYTHING. THE PRICE WAS FAIR.

THEY CAME OUT WHEN THEY SAID THEY WOULD, CLEANED UP AFTER THEMSELVES, WERE VERY KNOWLEDGEABLE, & DIDNT TRY TO SELL ME ANYTHING I DIDNT NEED OR WANT.

THEY CAME EXACTLY WHEN THEY SAID THEY WOULD. I COULDNT BE HAPPIER WITH THE SERVICE THAT WE GOT. ALTHOUGH THEY LEFT A SMALL MESS IN A COUPLE OF PLACES, I WOULD RECOMMEND THEM TO ANYBODY.

I WAS VERY SATISFIED WITH THEIR WORK. THEY ARE EXCELLENT. WE HAVE USED THIS COMPANY BEFORE, THEY ALWAYS DO A WONDERFUL JOB, AND CHARGE A REASONABLE PRICE.

WE CALLED WAGNER'S TO COME FIX OUR ICE MAKER ON REFRIGERATOR. THEY CAME OUT 3 DAYS LATER, AND FIXED IT WITHIN ONE HOUR. THEY WERE VERY HELPFUL, AND FIXED THE PROBLEM. WE WERE GOING TO BUY ANOTHER REFRIGERATOR.

THE SERVICE SCHEDULER WAS VERY NICE AND PLEASANT WHEN I CALLED TO SCHEDULE MY REPAIR. THE TECHNICIAN ARRIVED ON TIME. THE SERVICE CALL TOOK ALL OF 10 MINS. IT SEEMS LIKE A WASTE OF MONEY AND IF THE HINGE BROKE AGAIN ID HAVE TO PAY FOR ANOTHER SERVICE CALL.

WE HAVE USED LANDERS APPLIANCES SEVERAL TIMES OVER THE LAST FIVE YEARS. THEY SCHEDULE APPOINTMENTS WITHIN A DAY OR 2 OF YOUR CALL. THEY ARE ALWAYS REASONABLY PRICED, PROFESSIONAL AND PROMPT.

AS USUAL, LANDERS CAME OUT THE SAME DAY AND HAD THE NECESSARY PARTS ON THEIR TRUCK TO MAKE THE REPAIR. THEY CAME OUT DURING THE ALLOTTED TIME LIMIT. THE OVEN HAS WORKED BEAUTIFULLY SINCE THAT TIME.

THE SERVICEMAN WAS VERY KNOWLEDGEABLE ABOUT THE MISCELLANEOUS APPLIANCES. HE SERVICED OUR HOME 5 TIMES IN 6 MONTHS. I LEFT MY HOME OPEN FOR HIM. LANDERS WAS EXCELLENT AT SENDING SOMEONE OUT ON A SAME DAY NOTICE.