Landers Appliance Inc

I chose Lander's to repair a leaking water line to the icemaker in my refrigerator. When scheduling the service call, the operator was courteous and scheduled the appointment for the following Saturday. I was dismayed to learn that they add an extra service charge for Saturdays, though I suppose I understand the premium for the weekend, and I was further perturbed that the service window she gave was a not-so-specific 9 AM to 5 PM. However, she recommended that I call the day of in order to receive a more specific time frame. I did so, was told the technician would arrive between 11:30 and 1, and was pleased when he did arrive within that window. The technician was professional and competent. He fixed the water line with a replacement part that I provided. However, I was surprised when he told me that he could not find a reason for the leak. Still, he did the work in a timely manner and I have had no problems since. All-in-all, I was pleased with my experience with Lander's. Despite my problem with their high service charge, I will not hesitate to utilize their business again, as I am willing to pay a premium for a seamless experience and good service.

The service call was $114 plus tax. I had the water line fixed by a plumber and it is not producing ice any faster. I go to sleep at night and it should be full in the morning and there are only 5-10 pieces of ice. I don't know if it is worth another $114 to get another guy to come out and tell me that it is not the icemaker and they can't fix it. The guy was nice and he was cordial. He did identify a problem. It seemed like he should have been able to identify all problems not just a problem. I think for $114 he should have been able to identify any and all problems. I had the water pressure fixed and it is back to the icemaker again. I don?t know if he couldn?t troubleshoot it without the water pressure. I don?t know if it will be $114 for them to come back out. They did come on time and at the time they said they would be there. I would use them again but I would troubleshoot all the problems before I had them out.

This is my third time I've used Landers. They always have prompt, friendly service. I would absolutely recommend Landers to all.

I feel that they did better than anybody has for us in years. They were great, and very polite.

The time between finding Landers on Angie's List and having my oven fixed was about 3 hours! I phoned them and explained my problem and was told someone could be there that day. The technician arrived about 45 minutes later (the company called me to let me know he was on his way). Dave Wilhelm was polite, personable and professional. He found the problem within minutes and had the job completed within 20 minutes. This was an extremely positive experience from start to finish and I will definitely contact Landers Appliance in the future for all my appliance repairs.

I tried to get an appointment about a week and a half before I needed it and received the day I wanted, though there was a very large time window for the call (8am to 2pm). I had asked to be first available or early in the day but they would not take the request. They said that they would call when they were a 1/2 hour away so that I could get home from work but the call never came and someone showed up while I was not there at the end of the service window. They rescheduled the next day which was inconvenient but this time I did receive a call. The problem was diagnosed quickly and a part did need to be ordered. The technician told me to request first available and let the company know that he told me to ask for it for the return visit. This time I was given a window of 8-11 which was better. And, the technician arrived at 9 and was finished with the work in less than an hour. It ended up being a positive experience but the beginning did not go well, and the technician was more accommodating than the main office.

They were SO nice and were able to send someone the same day! That was Very important to me.The repairman was so nice and professional and fixed my washing machine promptly.This is the second repair they have done for me and I'll never use anyone else!

They were professional and seemed to know what they were doing. They recommended that we get rid of the old dish washer and replace it. They did have a vested interest in selling me a new dishwasher. We just relied on their opinion that it made more sense to replace it than to fix it.

Great, they were able to give me a call before they were heading over, which was important since it is a rental. Refrigerator was repaired quickly.

On top of the 'walk in the door' price of $85.00, it would be another $225.00 to order the part, return and repair the dryer. My husband absolutely refused. I went on line to SearsPartsDirect.com, ordered the timer for $67.00 + shipping, and my husband switched out the part in less than 15 minutes. I also found a coupon for 10% off at shopathome.com. The dryer is working like a charm!

Excellent service overall from this company from staff to technical personnel. Also, it was done on the same day requested. Thank you Amy for taking the order and thank you Mickey for your updating of the schedule. Also, thanks to Dave who did an excellent job in a very short time and answer all my questions. I highly recommend the services of this company.

It went very well. The office called to say the technician was on his way. He arrived prepared, did the work, checked to see that the air conditioners were cooling correctly, and left.

Gentleman came out to repair glass on oven door, had difficulty in figuring out which exact parts to order since they are not a Bosch certified dealer. Therefore, unfortunately, Bosch does not seem to be eager to provide these other dealers with any kind of support. The breakdown/schematic for the oven door is not very clear, i.e. there are parts not listed, and unless you really know the product backwards and forwards this puts you at a disadvantage as far as supplying service. A HUGE negative on the part of the manufacturer, Bosch. SO, it was not the appliance repair guy's fault, but had we known in the beginning this was the case, we would have used one of the two appliance repair places for Bosch in the state, and next time we won't buy anything from Bosch.

They didn’t charge me for these additional visits or stove replacements they had attempted to change. They were nice enough to tell me the truth. We have decided to keep this stove and just clean it manually ourselves. They were very nice. They didn’t really fix it, but it wasn’t their fault, but they tried.

He quickly disassembled the washer, diagnosed the problem and had the part on his service truck. He quickly had the part replaced and, the washer reassembled and a through test completed in about 40 minutes. This tech said he had worked for the company for 16 years I was impressed with his professionalism and he was extremely courteous. I can see why the company would want to keep this guy on their team. Good work.

I made an appointment with Landers for Saturday service, which is more expensive, but it was the only time we were available. The fellow who came out was very personable and professional. He quickly diagnosed the problem and repaired it. The washer has worked fine ever since.

Two technicians from Landers arrived on-time and after a confirmation phone call as promised. Although the dishwasher installed was not installed perfectly straight by these techs, an email reporting the issue was sent and an immediate response and follow up visit occurred. Landers was prompt, clean, professional and remedied an error properly. I will call them again for my next project. The dishwasher is installed and I love Angie's List for providing a a reputable provider as well as an excellent means of voicing concerns and reviews.

Each time they have been to my house, they have been on time. The worker has been concise and clear as to what the problem is and accurate in providing the cost to repair. If a part has to be ordered, they have been accurate providing the date the part would come in. I recommend them highly.

Prompt diagnosis, courteous, ready parts, prompt repair

We have always been happy with them. We call them whenever we have a problem with something. They are a local company. Their prices are reasonable. We felt he gave us good advice and didn't just try to fix the refrigerator and charge us $1,200. They have always been honest and that is why we keep calling them. We haven't had any problems.

Landers Appliance responds immediately. they will get there the day you call or the day after. the workers are intelligent and friendly. i will use them again in the future.

The sales person was great the installation techs were fantastic. Everything was done professional and done quickly.

They showed up in the time that they said they would and they were prompt about getting the replacement part back to me and installed. They had it done within a week of diagnosing the problem. The price was a little steep.

OUTSTANDING. Two days before Christmas our washing machine stopped working at the spin cycle. We were having several house guests in for Christmas and needed the washer fixed asap. I called the company (a national chain) who we bought the machine from and they said they could have someone out in about two and a half weeks. So I looked on Angie's list and found Landers. They had someone out to repair the problem within a few hours. The technician also explained to me how I could do a repair myself of a minor problem with our clothes dryer. This company is great - I definitely recommend them and will use them again.

The callback was prompt, as was the tech on the scheduled day. He quickly assessed both problems, and fixed the washer. He had to order a part for the fridge and return, but was back on the scheduled day and completed the fix quickly. I'm completely satisfied.