Landers Appliance Inc

Appliance Repair, Appliance Sales and Installation

About us

We really care about our customers! Everyone at Landers Appliance is committed to providing you with Honest, Reasonable and Reliable service in everything we do! We train our team to strive for excellence, performing to the highest professional standards. And if we ever fail to deliver on these promises, we’ll apologize and do our best to make it right. We have been in business over 35 years. We have 22 FT, and 2 PT employees. No sub contractors. Manufacturer trained professional technicians with "Master Technician" Certification. We charge a flat, fixed service charge and job rate. No travel charges. We are an independently owned service company headquartered in Maryland, owned and operated by Dean Landers.

Business highlights

42 years of trusted experience

Services we offer

Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.

Services we don't offer

Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 649 reviews

Judy H.
03/2022
5.0
appliance repair, small appliance repair
  + 0 more
Technician quickly discovered why the burner was not lighting, and fixed the problem.
Description of Work: Service a gas stove burner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Rufus J.
03/2022
4.0
appliance repair, small appliance repair
  + 0 more
It went very well. Technican “Bill” was knowledgeable and thorough.
Description of Work: Gasket replaced in dishwasher

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Amy G.
03/2022
5.0
appliance repair
  + -1 more
Steve the technician found a crossed circuit with our main breaker. But he checked the stove over anyway to make sure it’s fully functional. Excellent service.
Description of Work: Our stove lost electricity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Thank you so much for your compliment. I'll pass it along to Steven! Have a great day! Dean Landers, President DLanders@LandersApplpiance.com

alan Y.
02/2022
5.0
appliance sales
  + -1 more
excellent customer service, take time for customer, knowledgeable about their products asking you questions what you're looking for amount of use, space for appliances will take away old delivery was prompt received phone call to expect within hour great professional delivery no smudge marks no mess such a difference from the home improvement stores, and big box stores wish I knew about them 20 years ago wouldn't had to deal with other companies will be buying again for them and have been recommending them to friends and family
Description of Work: washer,dryer and electric stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Brian A.
02/2022
4.0
appliance repair
  + -1 more
Robert diagnosed the problem in about 10 seconds, and had a repair proposed shortly after. He gave us a few options, one of which saved us money on parts and was greatly appreciated. Had everything up and working again in about 40 minutes. Great experience for us, and relieving.
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Joan T.
02/2022
5.0
appliance repair
  + -1 more
Very well. Matt was timely, professional and very knowledgeable. He also serviced my mothers dryer and she is very pleased with the service. Matt provided me business cards so mom could provide to her friends. You will have our continued service. Thank you
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert W.
02/2022
5.0
appliance repair
  + -1 more
Excellent service. I've been using Landers for years and have never been disappointed.
Description of Work: Refrigerator circuit board replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sally M.
01/2022
5.0
appliance repair, appliance sales
  + 0 more
Called day of delivery to notify they were on their way. Installed appliances and had me check to make sure I was satisfied
Description of Work: Delivery and installation of washer and dryer

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Awesome! Thanks for letting me know. Please call if you have any questions! Have a great day. Dean Landers, President DLanders@LandersApplinace.com

Marie G.
01/2022
5.0
appliance repair
  + -1 more
The service was excellent, and Bill did a great job evaluating the functionality of my vintage oven and explaining its needs. I would definitely call on Landers Appliances for any of my appliance service needs in the future.
Description of Work: Evaluation of vintage gas oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Landers Appliance Inc
Thank you for the kind comments about Bill and your support! We really appreciate your time ! Have a great day! Dean Landers, President DLanders@LandersApppliance.com

Peggy M.
01/2022
5.0
appliance repair
  + -1 more
Great on time found and fixed the problem within an hour
Description of Work: Oven repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol O.
12/2021
3.0
appliance repair
  + -1 more
Paid for a technician to come out, but refused to hire for the job as they were quoting way too much for the part and the labor to replace it. Instead of paying the $370 ($210 for the part plus $160 for the labor) we ordered the part on line for $35 and replaced it ourselves. Took about an hour to do.
Description of Work: We needed to replace the heating element in an electric dryer that is less than 4 years old.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Landers Appliance Inc
Hi Ms. [Member Name Removed], All the parts we use are factory original, purchased from the authorized manufacturers parts distributors. We will not use an off brand, non-original part to make repairs, even if the part looks identical. Your Samsung is one of the models that has a very expensive heating element kit under the original part number. You can check with any authorized Samsung parts distributor to confirm the pricing difference. All of our repair prices come out of the National Price Guide, the blue book in our industry. We have a money back guarantee on our diagnosis and repairs , respond super quick to service requests, and have seasoned, trained technicians on staff. Please feel free to call if you would like to talk further about this or any other matter. I can be reached at 410 682-3232 ext 1101 My email is DLanders@LandersAppliance.com Dean Landers, President

John S.
12/2021
5.0
appliance repair
  + -1 more
Great! On time, Andi got a call 15 minutes ahead telling me he was on his way. Service was professional, I got an assessment of the problems and options for solutions. Landers has earned my business through great service.
Description of Work: Refrigerator repair diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Linda G.
12/2021
5.0
appliance repair, appliance sales
  + 0 more
Great! Guys were here ahead of window. Received a call they were on the way. Pleasant guys. Knew what they were doing. In and out 👍🏽. Special shout out to Pat Stanton in sales. She was wonderful to work with. Went above and beyond. Handled everything via phone and email. I had dealt with her previously in person when I purchased a new cloths washer. I was equally impressed.
Description of Work: New microwave installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID Y.
11/2021
5.0
appliance repair
  + -1 more
Oven tested and seemed OK. George took his time and made sure things were right. He was very professional and answered all our questions. Very pleased!
Description of Work: Oven temperature problem

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Thanks for the high marks. I'll pass your comments along to George! Have a great finish to the fall season! Dean Landers DLanders@LandersAppliance.com

Tom C.
11/2021
5.0
appliance repair
  + -1 more
George was prompt, thorough and professional. Excellent service and friendly as well.
Description of Work: Repair of dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Landers Appliance Inc
Thanks for the kind and encouraging feedback. I’ll pass your comment along to George and I’m sure he would extend his appreciation as well! Have a joyful Thanksgiving ! Dean Landers. DLander@LandersAppliance.com

Lisa S.
11/2021
5.0
electrician, plumbing, appliance sales, gas leak repair
  + 2 more
Our clothes washing machine suddenly died. With all the supply chain problems worldwide, I thought we'd be lucky to find a new one in stock, let alone get it installed quickly. Not only did Landers have several in stock, but they were able to schedule a delivery and installation only two days after I bought the thing! Patrick Marsh, the Sales Manager, was so knowledgeable and helpful; and the delivery/installation guys were superb (I'm sorry, I don't know their names). We had used Landers several times before for repairs, and they were great. They're still great! (The cost I'm listing in this survey is for both a brand new washing machine and installation, which required moving the dryer as well.) Thank you, Landers! We love you!
Description of Work: Old Washer Died, Needed New One

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Landers Appliance Inc
Thanks so much for your kind words! We really do try to deliver Ultimate Customer Satisfaction on every repair, sale, install, phone call, etc. Please let us know if we can answer any questions or help with any of your appliances. Have a fantastic Thanksgiving! Dean Landers, President DLanders@LandersAppliance.com

Donna B.
11/2021
5.0
appliance repair, appliance sales
  + 0 more
The repair was extensive, so we opted to purchase a new dishwasher from Landers. The process was quick and easy.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

April T.
11/2021
5.0
appliance repair, appliance sales
  + 0 more
Every step of the process was smooth. Pat, made selecting the perfect microwave easy and Jude & Alex were awesome during the installation. We will definitely use them again!
Description of Work: We ended up replacing our microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Landers Appliance Inc
Awesome! Thanks for the high note of praise! I will let everyone know you were very pleased. Let us know if you have any questions concerning any of your appliances. We're here to help! Have a joyful Fall season! Dean Landers DLanders@LandersAppliance.com

Antti E.
11/2021
5.0
appliance repair
  + -1 more
I’m so glad I found Landers! After not even getting a courtesy call back from anyone else, I was inmediately schedulesd a visit by a Landers technician. When he came he was extremely kind and professional. He talked me through everything he was doing and what he was finding. He was not a bit sad it ended up being nothing drastic. He was actually glad to find that a vent had iced solid and merely needed a total de-freeze. I was extremely satisfied and would warmly recommend Landers for everyone as their first choice!
Description of Work: Fridge not cooling properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Landers Appliance Inc
I’m so glad we could be off help! Please let us know if you have any questions or issues with many of your appliances. Have a joyful Fall season! Dean Landers, President DLanders@LandersAppliance.com

Art H.
10/2021
5.0
appliance sales
  + -1 more
We were delighted that our new refrigerator was delivered and installed within two hours after we ordered it, by two efficient and personable young men.
Description of Work: New refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
I'm glad you were bless, although that is unusual to experience that quick of a turn around. Please call if you have any questions regarding any of your appliances. We're here to help. Dean Landers DLanders@LandersAppliance.com

Linda T.
10/2021
5.0
appliance sales
  + -1 more
Exceptionally excelent! If you need appliances look no further than Landers. From sales to service they truly are second to none! I visited another company first because of location-the other company told they didn't have any idea of when they could get them or even if they would continue making them. Upon recommendation I called Landers October 1st, fantastic sales rep (Baiba) said she would research what I wanted and call back in the morning. She was able to find everything I wanted and sent multiple pictures of each appliance. All 5 appliances were installed and tested ( extremely professionally, timely and accurately, thanks to Bobby, Jude, and Alex), fit perfectly, and within 2 hours. And the entire sales and installation was completed without me ever leaving my home! When all other companies were complaining about lack of employees and inability to get appliances, somehow Landers was able get past these difficulties and put the customer first. As I told them, I used to be in customer service mysrlf and even I don't think I was this good!! I'm serious when I tell you, look no further than Landers
Description of Work: Purchase and installation of 5 appliances

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Thank you so much for the kind words and vote of confidence! Everyone here really appreciates it! Have a fantastic Fall Season! Dean Landers DLanders@LandersAppliance.com

Walter B.
09/2021
5.0
appliance repair
  + -1 more
Outstanding job. Bill was extremely knowledgeable and professional. Would call again for service without any reservations
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Thank you so much for recognizing Bill and his professionalism. I'll be sure to pass your compliment along to him. Dean Landers Dlanders@LandersAppliance.com

Lynda M.
08/2021
5.0
appliance repair, appliance sales
  + 0 more
It went great. All the guys could not have been nicer. Bobby, Alex, Isaiah and Repairman Matt were the very best. I am so happy I went to Landers Appliance Repair for my Refrigerator and Repair.
Description of Work: Installed a Refrigerator and Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from Landers Appliance Inc
Thanks so much for your kind words for our staff. They are quality people and we are very proud to have such a kind, knowledgeble team! Dean Landers President DLanders@LandersAppliance.com

Terri S.
08/2021
1.0
appliance repair, electrician, small appliance repair, appliance sales, gas leak repair
  + 3 more
I purchased a new dryer and it arrived broken. It took 5 weeks to get it working....they refused to replace it with a new WORKING dryer. It has since broken again. They have been out 6 times and have yet to repair it. The repairman left today and did not tell me it was not heating. I discovered the latest failed repair after attempting to dry a load of clothing. Do not believe them when they say they are award winning. Something has definitely changed. They are garbage. This has been the worst appliance experience in the 37 years I have been a homeowner. This is also the first negative review I have ever written. Turn and run. They are HORRIBLE.
Description of Work: Dryer purchase and repair
Rating CategoryRating out of 5

Response from Landers Appliance Inc
Dear Ms. [Member Name Removed], Your dryer was delivered in October of 2019 without you telling us it was a LP gas hookup and not natural gas. We had to return to the shop and order the conversion kit and then have it converted before we could schedule the delivery and installation. We resolved the lingering issue of heat and had not heard from you since 2019. In since June of 2021 we have returned multiple times, spoken to the manufacturer and done everything they have suggested and also other things we came up with in our internal service department meetings concerning your dryer. We have gone above and beyond to resolve the problem, many times testing the unit for extended periods of time without the unit failing while we were in your home. We are coming back today to make another attempt to have the unit fail while we are on site in order to be able to make a clean diagnosis. I fully understand the frustration you feel. We are frustrated as well as you know we have spent many, many hours and installed multiple boards, harnesses, gas valve and the motor and other parts with out any charge to you. Feel free to call me to discuss the matter further. 410 682-3232 ext 1101 Have a fantastic day!!!! Dean Landers

Tamea M.
08/2021
5.0
appliance repair
  + -1 more
Dryer needed a part which the technician had on hand and was able to fix in about 20 minutes.
Description of Work: Dryer fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
44874
Trade License Locale
Maryland
Trade License Authority
MD Department of Labor
Trade License Expiration
06/24/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Landers Appliance Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Landers Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Landers Appliance Inc does not offer free project estimates.
No, Landers Appliance Inc does not offer eco-friendly accreditations.
No, Landers Appliance Inc does not offer a senior discount.
No, Landers Appliance Inc does not offer emergency services.
Yes, Landers Appliance Inc offers warranties.
Landers Appliance Inc offers the following services: Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.
Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed