Landers Appliance Inc

Appliance Repair, Appliance Sales and Installation

About us

We really care about our customers! Everyone at Landers Appliance is committed to providing you with Honest, Reasonable and Reliable service in everything we do! We train our team to strive for excellence, performing to the highest professional standards. And if we ever fail to deliver on these promises, we’ll apologize and do our best to make it right. We have been in business over 35 years. We have 22 FT, and 2 PT employees. No sub contractors. Manufacturer trained professional technicians with "Master Technician" Certification. We charge a flat, fixed service charge and job rate. No travel charges. We are an independently owned service company headquartered in Maryland, owned and operated by Dean Landers.

Business highlights

42 years of trusted experience

Services we offer

Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.

Services we don't offer

Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 626-649 of 649 reviews

Warren L.
03/2013
5.0
appliance repair
  + -1 more
it went fine.
Description of Work: added new water line for refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

Response from Landers Appliance Inc
Dear Member, Thank you so much for using my company. We certainly appreciate you for being one of our faithful customers. I checked our records and found only one repair on your refrigerator. On March 22, 2013 we came out to look at the refrigerator because of the complaint that there was no water being dispensed from the door. The ice maker was still working but not the water dispenser. Our technician (George) found a frozen supply line at the water tank located in the bottom of the refrigerator section. He removed the access panel covering the tank, disconnected the line, removed the ice from the line, reconnected it, reset the bin thermostat to raise the temperature slightly to prevent a recurrence and tested to make sure all was well. Out total charge was $114.90. Please call me to discuss this matter further if you have any questions. We are here to help! Dean Landers, President. 410 682-3232 ext 101 DLanders@LandersAppliance.com

Mary M.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had a new repairman this time and as always, I've always been happy with customer service with this company. Prices are high but so is the price of gas to just come out and do service calls and I know that reflects on all businesses because I hear that consistently. Robert is an asset to the company. He is quick, neat, and competent with his work. I received an Angie's List discount coupon and received $10 off the price of a repair item that was over a certain dollar amount.
Rating CategoryRating out of 5
Yes, I recommend this pro

Catherine J.
03/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Front loading clothes washer door wouldn't close. The worker had to take the door apart and fix an internal screw. He then tested the washer and gave advice on another problem. Time for the repair was about 40 min.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Katherine S.
02/2013
5.0
appliance repair
  + -1 more
See Above
Description of Work: Kitchen Aid dishwasher not getting dishes clean. Scott knew immediately what the problem was and had it fixed in 20 minutes. I inquired about a stain in the glass of my Jenn Air oven and who to get it clean. Scott took the door off, the stove, took it apart and cleaned the glass with Windex and DIDN't EVEN CHARGE ME FOR HIS SERVICES! FANTASTIC!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Stephen R.
01/2013
4.0
appliance repair
  + -1 more
Fine
Description of Work: Evaluate and repair oven and refrigerator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

celeste G.
12/2012
5.0
small appliance repair
  + -1 more
See above statement
Description of Work: I called Lander's after my Whirlpool washing machine stopped abruptly after the rinse cycle. Would not go to spin and was full of water. I called Monday morning Dec. 3rd to get an appointment. Because of MY schedule it was difficult for me to set this up during their available time windows. I opted for the following week, Mon the 10th between 8-12. They called that morning to see if 1030 -230 would be acceptable. I was home all day so this was fine. They called again to say the repairman would be late, and I was hosting a Christmas party that evening so I got a little nervous. He showed up by 230 anyway. He was knowledgeable, quick and more important fixed it perfectly. I have since referrred Lander's to a colleague with the same exact problem. the repairman even took a look at a couple of electrical problems I had, but told me Lander's doesn't do electrics. I was happy with his input though. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Response from Landers Appliance Inc
Thanks for the feedback customer. I'm glad we were able to get your washing machine repaired and back in perfect working order. I'm sorry it was difficult to work out a convenient and timely appointment that would work around your busy schedule. If it would be of a help, we do offer Saturday service for an additional $20. Please call me or any of my managers if we can be of service to you in any way. We are here to serve! Dean Landers, President DLanders@LandersAppliance.com 410 682-3232 ext 101

Bethany B.
12/2012
5.0
appliance repair
  + -1 more
Great! Fridge is fixed.
Description of Work: They came out and fixed a refrigerator the same day I called. The service repairman was very professional and on time. I felt the repair was expensive, but needed the fridge repaired quickly and did not have time to price out the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Breanna S.
08/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: Our dryer had been making a grinding noise for a few weeks sporadically throughout the cycle. After my last laundry cycle towards the end of July it had become constant. I figured it was time to do something about it because it was clearly getting worse. Friday someone from Landers came out to assess the issue. It turns out that the rear bearing had worn and the drum had begun to slide forward during the cycles and like a saw had cut through many of the components. Not good. There were a ton of parts that needed replacing so obviously there needed to be a return trip. The following Tuesday the technician came back and repaired it and I now have a functional and silent dryer. It was very expensive, which I understand has to do with just how bad the dryer was... but I am still less than pleased to have spent that much to repair a dryer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$498

Mike Y.
06/2012
5.0
appliance repair
  + -1 more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret B.
06/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: Over the past several months we have had significant problems with our Viking refrigerator. First of all Landers is the only company of several that we contacted that would even consider looking at a Viking. Because of a power surge several parts of the fridge had to be replaced. The Landers tech, Dave, was extremely patient and persistent in finding the problems and making the repairs. On a couple of occasions the parts failed but Landers replaced them at no additional cost. Despite the ongoing problems we were extremely pleased with Landers service, always prompt in responding, always courteous.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Landers Appliance Inc
I'm so sorry you have experienced such trouble with your Viking refrigerator. Refrigeration products have gotten a lot more complicated in their overall design and sometimes problems can challenge everyone's patience in getting the product back up and running as efficiently as it should. Please let us know if you have any additional problems with any of your appliances. Dean Landers, President Landers Appliance 410 682-3232 ext 101

BARBARA K.
01/2012
4.0
appliance repair
  + -1 more
see above note
Description of Work: I called this company to get some questions answered regarding a cooktop that wasn't working correctly. They were prompt in returning my call and the tech answered my questions. The only hesitancy that I have in using them was their price quote. It seemed high to me but I haven't checked out other company's. I was able to get my cooktop working after doing some self-cleaning.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Landers Appliance Inc
Dear Member, Thanks for calling us and using our free phone and e-mail consultation service. Whenever we are dealing with a customer over the phone or by e-mail it is, as you can imagine, exceptionally difficult to determine a problem without having a professional service technician examine the appliance in person. Our goal is to ask as many questions as we can and to give as realistic a perspective as is possible from our own expertise. Because we have a tremendous amount of service experience our recommendations are normally accurate, but as with anything else that is done in this manner it is still a best guess situation. Whenever we send out a technician to determine the cause of the problem we guarantee our diagnosis. If we are wrong in our diagnosis, as happens from time to time, we will return for free and re-diagnose the appliance. If parts have been replaced that were not needed we will determine the correct cause and re-quote the repair as if we had made the correct diagnosis in the first place. If the repair price is too expensive, we will remove the parts and refund the original repair money (parts and labor) except for the initial service charge. You can read more about our policies on our web site. and as always feel free to contact me if you have any questions or concerns about our service. Dean Landers, President, CSM, CAT

Margaret B.
11/2011
5.0
appliance repair
  + -1 more
Overall things went very well.
Description of Work: Our Viking refrigerator was not keeping temperature. They responded promptly and the technician easily diagnosed the problem as a broken thermometer and replaced it on the spot. He also cleaned out the built up ice in the freezer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

nadia B.
11/2011
5.0
appliance repair
  + -1 more
Very well. See above.
Description of Work: Landers came to my mother's house to repair the old built in stove top. They came the first time and did a thorough inspection and found the problem - the some old wires weren't working needed replacement. Then they came again about a month later (b/c my mom was out of the country) to do the repairs. The stove works great now. They did advise my mom that its probably not worth it for her to keep repairing such an old stove top and she should just get it replaced. But my mom likes her old system, so who know's when that'll be done..ah dear mom... My mom said they did a great job, but were expensive. $90 for initial visit and assessment and $270 for the repairs. Still, she said she would definitely hire them again as they really knew what they were doing, very professional, and punctual.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

NANCY R.
07/2011
5.0
appliance repair
  + -1 more
great!
Description of Work: they came out the same day that I called - on a Saturday - and removed my leaking ice maker and gave me very good advice about deter ing whether or not I needed to replace the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jason R.
03/2011
5.0
small appliance repair
  + -1 more
unknown
Description of Work: Great, professional service. Called fifteen minutes before arrival, as promised. Estimate was exactly the price of part plus labor charged. making appointments was quick and easy. Saturday appointment was $20 extra, as stated when appointment was scheduled, but was worth it to not have to take more time off from work. Repair/replacement was completed quickly and both repairmen cleaned up the work area afterwards. Will contact Lander's appliance repair again when another appliance breaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
01/2011
5.0
appliance repair
  + -1 more
well
Description of Work: Replaced ice maker and repaired dish washer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lawrence M.
12/2010
5.0
appliance repair
  + -1 more
Good company, very professional.
Description of Work: Repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Shawn T.
12/2010
3.0
small appliance repair
  + -1 more
see above
Description of Work: They DONT serve Montgomery County. The list of served areas is incorrect
Rating CategoryRating out of 5

Response from Landers Appliance Inc
Dear Member, I am very sorry about the confusion over the areas we service. We recently expanded our terriitories to include a very tiny portion of Montgomery Counrty and a small portion of northern Prince Georges County. I assume when the info was being uploaded I did not make enough of a distinction concerning the specific zip codes serviced. One day I hope to include the entire county. Thank you for your interest in doing business with my company. Dean Landers, President Landers Appliance

darrell G.
06/2010
2.0
appliance repair
  + -1 more
Did not use.
Description of Work: Technician wanted $80 just to come out . Did not use.
Rating CategoryRating out of 5

Response from Landers Appliance Inc
Dear Member, Today's appliances are not as simple as they were even ten years ago. The amount of training and technical knowledge involved in order to professionally service modern appliances has grown exponentially. Costs have risen as well. It is expensive to outfit a fully stocked truck and dispatch a properly trained, licensed and insured technician to your home. We recognize and agree that service is costly. We offer added value by providing award winning quality in scheduling and service delivery as a whole to all our customers. Try using my company and then tell me about your experience. I am confident you would have a very different perspective. Please feel to call me to discuss any aspect of my company and the services we provide. Dean Landers 410 682-3232

Mary T.
01/2008
4.0
appliance repair
  + -1 more
Fine.
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

PAULA N.
12/2007
5.0
appliance repair
  + -1 more
Good experience with this company.
Description of Work: We have an old double oven with a top door that did not close properly. They came out and did not have the new part in stock but were able to fix it enough to use the day before Thanksgiving. They have excellent communication, were on time and gave us follow up information on the part in question. The cost was just as stated and they were able to give me detailed information about the problem and resolution. I would definitely call them again to install a new appliance. Cost estimate to replace old oven part was quite high ($750) but much of that was due to the high cost of the replacement part. Overall, very professional company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LINDA B.
06/2006
5.0
small appliance repair
  + -1 more
unknown
Description of Work: I had three window conditioners serviced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

MARGRETA R.
01/2006
5.0
appliance sales
  + -1 more
unknown
Description of Work: Bought dishwasher and clothes dryer without pressure. Called service dept. regarding the models I wanted to buy in order to get reliable information on performance. Installers came on time for both appliances. Installed side panel to dishwasher, although the charge seemed a little high since I supplied the wood, but the job was done. Cleaned up nicely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Insured

Licensed*

Trade License Number
44874
Trade License Locale
Maryland
Trade License Authority
MD Department of Labor
Trade License Expiration
06/24/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Sales and Installation

FAQ

Landers Appliance Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Landers Appliance Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Landers Appliance Inc does not offer free project estimates.
No, Landers Appliance Inc does not offer eco-friendly accreditations.
No, Landers Appliance Inc does not offer a senior discount.
No, Landers Appliance Inc does not offer emergency services.
Yes, Landers Appliance Inc offers warranties.
Landers Appliance Inc offers the following services: Appliance Service and Repair including Washers, Dryers, Refrigerators, Ranges, Cooktops, Wall Ovens, Dishwashers, Microwaves, Disposals, Ice Makers, Trash Compactors, Range Hoods, Window Air Conditioners & Wine Coolers.
Small Kitchen Appliance Repair, Appliance Installation (unless purchased from our storefront location)

Contact information

7032 Golden Ring Rd, Rosedale, MD 21237

http://www.LandersAppliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed