AES Builder & Home Improvements

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they didn't install 2 pieces of trim. But when we called, they came right out the next day.

Over all these projects I have been impressed with the quality of the work that has been done and also the individual craftsmen doing the work. They were on time, cleaned up each day and made some small refinements, as I requested. I was impressed especially with the way the work was done every day until completion and not hit or miss and dragged out. Debris was hauled away every day. The workmen were all courteous and polite. I have recommended this company to friends and neighbors and they have proven their worth to me. It's obvious to anyone that the work I had done was top grade and the results, beautiful, yet practical.

They worked on them over the last 5 or 6 years; we did a little bit here and there. They are expensive but they did good work. We got several estimates. We would hire them again if we needed more windows.

Their product was very good, but was out of our price range.

I am a very satisfied AES customer and can attest to the value of their 5 year warranty. This is a serious benefit to consumers and should be considered as part of the decision process when selecting a contractor. I have firsthand experience with this benefit. In 2010, slightly past the 5 year warranty period of my bathroom projects, a plumbing problem developed in my downstairs bathroom. In all honesty, I wasn't certain it was an AES issue or that they would be willing to deal with it. Nevertheless, I called anyway. Tim Munson called me back and, after I explained what I had, he wasn't certain it was his issue either. But, despite that, he went ahead and sent one of his men out to take care of it, which he did and at no cost to me. Now that is true customer service and why AES is company well worth considering.

I don’t remember the amount I spent. I just remember that we had to pay a deposit and then there was a mid way payment and then a final payment. They were prompt. They were over priced. They sent just one guy to do all the work and he was wonderful. As a matter of fact we have some other small handyman type of projects that we want done and we are going to contact him directly rather than going through the company with all their middlemen and staff. I would not use their services again in the future.

We used AES before at a previous home and wanted to get an estimate from them because they do quality work and because we suspected they would provide a high end price for getting the job done. We wanted an estimate on finishing the basement and to put in a paver patio and stairs in the back. We moved into a home that was foreclosed after doing basic work to make it habitable. We called AES to get an estimate and the salesman who came was one we previously worked with. He made comments about how business must be good for us to be able to move into the house we moved into. My wife and I got the indication he was saying that we don't appear that we could afford the a "nice home." We then went into the basement and he gave great ideas on finishing it and took measurements. We then went outside and he gave great ideas on what kind of patio they could do for us. He came back in, sat down with us, and gave estimates for the job. If I remember correctly he gave an estimate of $60,000 for the basement and and estimate of $20,000 for the patio. That was WAY too much! Other estimates were much lower. Because they appeared to be consistently the most expensive AND more importantly, because we felt we were insulted, again, by the salesman, we decided to never use them again or waste time getting an estimate from them.

We lived in a town home and wanted a full bath installed in the basement as well as finish the front of the basement that was used for storage and contained a washer and dryer. This was during the housing and remodeling boom. The salesman looked at what we had and took our suggestions and modified them with our consent. The full bath became a 3/4 bathroom because of the size. He rearranged the desired placing of items in the bath room because it would flow better. He suggested finishing most of the unfinished basement area, but not all. He thought it would be a waste of money to finish the area behind the washer and dryer and utility tub, instead he suggested closing off the area behind double doors. HOWEVER, the salesman said that he would do the estimate but we wouldn't be able to afford the job! The entry level of the town home was an open design and was sparsely furnished with a living room set and a dinette set, with open space in the back. This was by our choice because the back area, a sun room, would be used as a baby play area. Despite the perceived insult to us, we chose AES although we thought the price was too high. The workers were prompt and courteous. They kept to their desired time schedule and let us know if they would be late or when there would be a delay because of the many inspections. They even let us know of an inspection "gotcha" because of a new requirement that upstairs bedrooms had to have wired smoke detectors. Even though all work was done in the basement, the inspector had to certify the installation of wired smoke detectors with battery backup. At one of the workers suggestion, we argued with the inspector and his supervisor and they accepted battery smoke detectors in the rooms, which we already had. The worker saved us thousands of dollars with that simple suggestion. Every day they did a great job keeping dust downstairs and cleaning up. This was important because the timing of the work was around the time my youngest child was born and home from the hospital. NO dust made it upstairs and the efforts to dampen the sound, went above and beyond. The quality of the work was top notch and we were happy with the results. We were not happy with the price, because we thought it was too high. I gave the professionalism a C only because of the comments by the salesman.

Contractors were a joke. While removing the old tile, they cut through an electric wire. We never saw him again. The tub didn't quite fit, so they bounced up and down on it and cracked the rim of the tub. One guy didn't want to put up the tile the way I wanted. I said what we have here is a failure to communicate! Gave us money off bill. Stay away from these guys.

I love this company! After numerous contractors gave us estimates we went with AES even though they were the second highest bid for the job and we are so glad we did. The workmanship was top notch, the bathroom turned out great. The man who did the job was wonderful, showed up everyday for three weeks and worked full days, cleaned up after himself, and truly took pride in his work. Its been over threee years since the remodel and it still looks lik it was just remodeled last week. I would hire AES again in a heartbeat.

The gentleman came out last night a few minutes late and sat down and questioned where my wife was. I told him that she was at a meeting and would not be able to make it. He stated that he couldn't talk to me about the work unless both my wife and I were present. I told him that my wife would not be home until later that night he said he couldn't wait. I also told him my wife never really makes the decisions of the remodels, but he still stated that he couldn't talk to me until we were both present because he said that he closes 67% of his jobs the first visit. He also stated that the scheduler told me that both the husband and wife have to be present but he did not. He also had a opportunity the day before the appointment when he called to remind me of the appointment to tell me we both have to be present, but he did not.

Company's price was high compared to other windows, however the finished product was well worth it. Installation was delayed because of high priced jobs, but my work was completed in one day as opposed to the two estimated. The installer was knowledgeable, professional and courteous. I am extremely happy with the finished product.