AES Builder & Home Improvements

General Remodeling, Kitchen and Bath Remodeling, Windows,

About us

Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Tim Munson is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 15% off, (up to $2,200.00 per household per year).

Business highlights

35 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Custom Remodeling - Kitchen & Bathroom, Basement, & General. Custom Additions, Sunrooms & Porches. Energy Saving Replacement Windows, Siding & Roofing.

Services we don't offer

Tree Service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7292 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
4%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 276-292 of 292 reviews

George L.
02/2015
5.0
remodeling, home remodeling
  + 0 more
.
Description of Work: Bathroom remodeling. All work was excellent. Job took longer than it should have because of supplier delay. I highly recommend AES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$17

Response from AES Builder & Home Improvements
Thank you for sharing your AES experience. We take great pride in our work and trust you will enjoy your bathroom for many years to come. Remember, you have our Five Year Free Labor Warranty, please let us know if you need anything. Best regards, Tim Munson President.

David F.
10/2014
5.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Response from AES Builder & Home Improvements
Thank you for sharing your experience with Angies List members. We at AES appreciate your business and enjoyed working for you. Please remember you have a Five Year Free Labor Warranty with us on all our work and be sure to call on us if you need anything. We look forward to serving you again. Best regards, Tim Munson President

Kathryn B.
09/2014
4.0
remodeling, siding
  + 0 more
Good work, very satisfied.
Description of Work: Window and siding replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from AES Builder & Home Improvements
Thank you for sharing that we do good work and you were very satisfied. Remember we have a five year free labor warranty on all our work. Please let me know if you need anything as we always desire to take good care of our customers. Thank you, Tim Munson President

mary B.
09/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: I did not use the NOT use the other 4 providers that you keep asking me about. So stop.......

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$4,000

Response from AES Builder & Home Improvements
Thank you [removed member name]. We look forward to serving you again in the future. Tim Munson President.

Rosalinde H.
08/2014
5.0
remodeling, home remodeling
  + 0 more
unknown
Description of Work: Salesman was professional and not "pushy". Would have gone with this company, but price was too high for our budget for a small hall bath remodel.Salesman was willing to work with us, but we need to think about this project and the price we are willing to pay.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from AES Builder & Home Improvements
Thank you for allowing us to come out and give you an estimate. I'm sorry we are not able to help you at this time. I wish you well in your home improvement ventures. As you can see we have very satisfied customers on Angie's list and I'm sure we can make you happy also. Please be careful in selecting a contractor, as many people make the mistake of not paying enough to get a good job done and end up coming back to us to fix the mistakes of their contractor. We provide high quality craftsmen and pay them well. This is what makes the difference for AES being able to provide high quality work. Thank you, Tim

Mark I.
06/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: Added a dormer to upstairs. Contractor worked with county to clarify work done previously (by another contractor.) Work was done a year ago and there have been no issues with work. Looks as if it was the original part of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Response from AES Builder & Home Improvements
Thank you for giving feed back even after one year later. We always do our best to make sure the remodeling looks like the original house, not an add on. It was a pleasure working for you. We look froward to serving you in the future. Tim Munson President

kathleen M.
05/2014
2.0
remodeling
  + -1 more
unknown
Description of Work: This review is based only on the estimate process, not on the actual work. We are replacing three doors. The company sent a perfectly fine sales guy who put together a good initial estimate. We wanted to do business with them. But the salesman never sent the promised follow up detailed estimate. I sent an email asking for the detailed estimate and making a counter-offer on the price. I did not receive a response. I called the salesman who said he thought he has sent the detailed estimate and that he had contacted the main office about our price offer. I never received the detailed estimate. No one from the company followed up with us (it has been about 3 weeks since the initial estimate). We went with a different company that was much more responsive. To be clear: they had an excellent product line, a decent price (though we thought it could be a bit better), and we liked the salesman's presentation. We would consider trying them again for other work, but the lack of responsiveness was puzzling and we went elsewhere because we need the work done soon.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0

$9,000

Response from AES Builder & Home Improvements
First of all, let me say I am sorry that the estimator did not follow up to your satisfaction. He did talk with me about your counter-offer of which I could not do for you. He said he thought that unless we met your counter offer, you would be going with another company, therefore he did not send you a written proposal. If you still desired a proposal even though we could not meet your counter offer, he should have sent you one. I apologize for the misunderstanding on the estimators part. If I can be of personal help in the future, please feel free to call on me. As you know our work ethic is highly rated, having receive 11 Super Service Awards from Angie's list in the past two years. Sincerely, Tim Munson President

Yvonne E.
04/2014
1.0
remodeling
  + -1 more
unknown
Description of Work: The estimator came to the house twice to look at the job (we are looking for a contractor to build a deck and screened porch). He sent 3 drawings and a round number (+45,000) around the end of February 2014. It's April 7, 2014, and haven't from him again. Guess he's not getting the job..

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$45

Response from AES Builder & Home Improvements
Having read this information, fortunately I already had the "heads up" on this customer. let me set the facts straight: On 2/17,2014 Our estimator met with the homeowners and reviewed they remodeling request. On 2/20/2014 Our estimator sent the customer drawings and spoke to them about the project. On 2/24/2014 The customer had called back and requested the estimator to come back with a contract so they could sign up and get on the schedule. Our estimator went back and presented the contract, with the final price and the customer said they liked everything, but they did not want to sign the contract at that time, as they did not want to put down a deposit. they said they would need to think about it and they would call us back. Our estimator left two voice messages trying to following up with the customers and the customers never responded to our phone call. In all fairness to the customer, the Mrs. had suffered a stroke in the past and was falling asleep during part of the presentation. Please read on down the list of our customers and you will find we are very thorough with all our details and do fantastic work. We received 11 Angie's list Super Service Awards in the past two years. You will also find we are highly rated by all the customers who have chosen us to do their work. Thank you for taking the time to read this lengthy report, but as the owner I believe you need all the facts in order to make an informed decision. Remember our motto: "When We're Done, You'll Be Happy, If you're Not Happy, We're Not done". It that simple and I stand behind it. Tim Munson President

Bernard S.
01/2014
5.0
basement remodeling
  + -1 more
.
Description of Work: Basement was flooded, they came in and made it like new.|

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from AES Builder & Home Improvements
Thank you for sharing your experience with Angie's List members. We hope to serve you in the future. Tim Munson President

Walter V.
04/2013
1.0
remodeling
  + -1 more
Badly. See above.
Description of Work: AES sent out a man to do an estimate on a basement remodel. They called ahead to say that their man would be late, which was very nice of them to keep me informed. Due to the time change, my wife met them instead. Their man was extremely perturbed to work with a woman and made several disparaging comments about how it would be a lot better if the man were home, as if my wife were somehow incapable of describing the job to him. She informed him that she was fully in-the-loop on the project and can walk him through everything we need. His response was a story about how he used to sell used cars, and he would set up a deal with the parents of a kid, and then the kid would show up at the last minute and cancel the whole deal because they didn't like the color of the car. So what, my wife's a little kid who can't see past the external colors of a project? At the end of this sexist-remark-filled encounter, she asked him to provide a written estimate. He jotted down a dollar amount on a piece of note paper, nothing official, and told her that he would send us a real estimate when we decided we're ready to move forward with this job. Unprofessional, and sexist. They might be great at renovations, but I'll never know. They sure aren't great at sales.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
punctuality
4.0


Response from AES Builder & Home Improvements
Dear Angie's List Family: I would like to set the record straight. Mr. [member name removed] agreed to meet with us for this estimate along with his wife. Yes we ran late and we contacted them, however they never told us this would not be good for them. Our representative requested to have a second meeting with the home owners as this project demanded a lot of research in order to give a precise estimate. The Mrs. Demanded a price, so our estimator gave them a ball park price at the time of the appointment. Mr. [member name removed] called the office later that afternoon and told us not to bother following up or even calling back to answer his complaint against the estimator. Unfortunately the customer has only heard one side of the story and is not willing to allow me to follow up therefore I am limited on this matter. I did speak to the estimator who has been working for me over five years who stated the Mrs. had an attitude toward him once he told her he would need to do some homework and return with a specific estimate. She demanded a price on the spot. He stated he never talked down to her and always does his best to honor all his customers and potential customers. Again, this is a very unfortunate situation and I am sorry this occurred. If you continue reading our reports you see our reputation is without blemish. Thank you for taking the time to read this response. Tim Munson President

Katherine P.
03/2013
3.0
remodeling, home remodeling
  + 0 more
See above. Not good.
Description of Work: The sales rep was nice enough but when given the estimate and then the sales pirch that it could be discounted by 27% immediately turned me off. He stated that it was only good for two weeks because costs keep going up. This was an immeditate turn off. Truly reputable companies would stand by their price longer than 2 weeks. I told the sales rep that I was getting at least four opinions and that I would not make a decision until I had all the info I needed. I never undertake big projects and decide on a vendor by pressure tactics. I research and deliberate. There are excellent remodelers out there that do not pressure.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from AES Builder & Home Improvements
Dear Member: Thank you for allowing us to give you a free estimate on your kitchen work. I personally spoke with your estimator who stated he made two visits to your home. On the first visit he spoke to you at length discovering what your desires and ideas were for the work you wanted to have done. Before returning to your house for a second visit, he had researched the products and design you wanted to have done. He met with you on the second visit for about twenty minutes reviewing the prices and special discount we are currently offering. The AES discount was not meant to place any pressure on you, at it is a fact the prices are changing weekly and we hold our price for a short amount of time. If you were decide to have the work done at a later date, we reevaluate the cost of the job and give you the current AES discount based upon the new evaluation. Should you decide at a later date you would like us to reevaluate this estimate, we will be more than happy to serve you. Last year we won 5 Super Service Awards with Angies List and we take great pride in the way we do business. We always look out for the best interest of our customers and potential customers. I'm sorry we were not able to help you at this time. Best regards, Tim Munson President

Carole S.
07/2012
5.0
remodeling
  + -1 more
unknown
Description of Work: Too expensive, we chose another contractor.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AES Builder & Home Improvements
I wish you well with your project. Thank you for giving us the opportunity to give you an estimate. If I can help you in the future please me know. Truly yours, Tim Munson President

amy L.
07/2012
4.0
remodeling
  + -1 more
Fine
Description of Work: We received a quote from them to install a bathroom & laundry room. Sales rep was wonderful. The quote was much higher than others we received.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from AES Builder & Home Improvements
Thank you Member for your report. AES is not the cheapest guys in town. What we offer is a high quality product and service at a fair market value. I have personally studied the market and I know what the market bears. We use highly skilled carpenters of whom we take good care of. Every man is worth his wage. Many companies charge much more than AES and some charge less. I give a five year free labor warranty on all my work and and stand behind my motto: "When we're done you'll be happy, if you're not happy, we're not done". I wish you well and hope whomever you select, does a great job for you. If I can assist you in the future, please feel free to call on me personally. Tim Munson President

Delisa H.
06/2012
5.0
remodeling
  + -1 more
nt
Description of Work: It's very comforting to know that "honest" contractors are still in the business. I scheduled an appointment to get an estimate for minor renovations to my home. The estimator, David Hill, arrived on time and was extremely helpful. After surveying the all of the work, David advised me on a much better approach to get it done.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AES Builder & Home Improvements
Dear Member: Thank you for giving us an opportunity to evaluate your needs. As always we at AES want to do what is best for our customers. Sometimes as in your case, we are not the best solution for you and we try our best to recommend the answers for you. If we can help you in the future please call on us again. Tim Munson President

gloria K.
03/2012
5.0
custom cabinets, ceramic tile, closet systems, countertops, electrician, remodeling, home remodeling, lighting, marble & granite, plumbing, basement remodeling, contractors, woodworking
  + 11 more
.
Description of Work: We had our kitchen remodeled completely from floor to ceiling. Ceramic tile flooring, granite counters, tile backsplash, double ovens, glass cook top, plenty cabinet/storage space. Beautiful Cherry Oak Cabinets and a beautiful double undermount kitchen sink with all the wonderful attachments. AES restructure our basement from a bland storage room to a beautiful Laundry Room and storage area. the laundry room has full size washer dryer. We needed a new sump pump to keep everything dry and mold free. They created a wonderful walk-in closet, plenty light and again storage space. The contractor was knowledgeable, courteous and dependable. Our family and friends have had some work done by AES, for example my Sister-in-law had her gutters replaced just is time for fall. She is very pleased she does not have to place buckets in her bedroom anymore! If you are looking to have some work done in you home, trust me try AES. Their motto is true, "If you're not happy we not done." Thanks for listening.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80,000

Response from AES Builder & Home Improvements
Thank you Member for referring us to your sister-in-law. Referrals are the strongest compliment a customer can give to us. When you believe in us enough to entrust us with your friends and family, we know we a earned you trust. We enjoyed working for you and I personally enjoyed visiting with you and Member after the work was completed. Your new kitchen is absolutely beautiful. I hope you enjoy it for many years to come. Tim Munson President

tom K.
05/2010
2.0
flooring contractor, remodeling, home remodeling
  + 1 more
Did not have them perform work.
Description of Work: Asked for an estimate to correct floor issue in living room, dining room and kitchen. Also wanted to replace floor in 10X10 kitchen. Estimator never looked in crawl space to diagnose issue with loose floor. Gave estimate of $5000 to replace linolium floor in kitchen. Other estimates came in at around $1500.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from AES Builder & Home Improvements
Dear Member: Thank you for reporting your experience. I check with the estimator in reference to your concerns and he stated it is obvious that you and he was not on the same page. The estimate he gave you was not for just replacing the linolium in your kitchen, but was for replacing the floors in the living room, dining room and kitchen. It also included replacing the subfloors to resolve the issues with your floors. I wished you would have contacted me personally and we could have resolved this issue together. Respectfully yours, Tim Munson President Re

JOANNE Z.
04/2009
1.0
remodeling
  + -1 more
Pathetic
Description of Work: What a joke of a company. Called for a price on a kitchen remodel. On the day of the appointment the guy calls 20 minutes before and says he can't make it because he has to install a window in his house before it rains. A week later Dave Hill comes out looking like a clown. Shirt says "we're not done if you're not happy" not only on just the shirt but hat and jacket as well. Takes a few measurements and says he will be back wth an estimate. Came back the following week and still has no drawing or design. Tells me "Joanna you are going to "LOVE IT" I still have not seen any drawings or plans. Hand-scribbles a 8 page contract to th tune of $126,000, approx. 1/3 the assed value of my home!!! and expects me to sign it. When I started asking how he came to that price he says "I SHOT FOR THE STARS and this is the price. I could not get him out of my house fast enough. Calls the next day and says "I GUESS THE PRICE WAS A LITTLE HIGH HUH!!! Never heard back from the salesman or the President.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$126,000

Response from AES Builder & Home Improvements
Dear Member: Thank you for report of this incident. It's obvious you and the estimator was not on the same page concerning the scope of work you wanted done. Respectfully yours, Tim Munson President

Contact information

6915 Golden Ring Rd, Rosedale, MD 21237

http://www.aeshome.us

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
37106
Trade License Locale
MD
Trade License Authority
Maryland Home Improvement Commission
Trade License Expiration
08/25/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Kitchen and Bath Remodeling,
Windows,
Drywall,
Finished Carpentry and Woodworking,
Basement Remodeling,
Doors,
Unfinished Carpentry,
Roofing,
Decks and Porches,
Cabinet Making,
Siding

FAQ

AES Builder & Home Improvements is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

AES Builder & Home Improvements accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AES Builder & Home Improvements offers free project estimates.
Yes, AES Builder & Home Improvements offers eco-friendly accreditations.
Yes, AES Builder & Home Improvements offers a 10% senior discount.
No, AES Builder & Home Improvements does not offer emergency services.
Yes, AES Builder & Home Improvements offers warranties.
AES Builder & Home Improvements offers the following services: Custom Remodeling - Kitchen & Bathroom, Basement, & General. Custom Additions, Sunrooms & Porches. Energy Saving Replacement Windows, Siding & Roofing.
Tree Service

Contact information

6915 Golden Ring Rd, Rosedale, MD 21237

http://www.aeshome.us

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM