Turnkey Kitchen

Epic fail! We hired Robert Rhoe of Turnkey Kitchen largely because of price and because he was the only vendor who offered to provide just new cabinet doors and drawer fronts. We were renovating our kitchen but since our cabinets were white (thermofoil), we wanted to re-use whatever we could and just put on new doors and drawer fronts to match the new boxes we had to purchase. First, Robert said for $300, he would provide a CAD drawing of our kitchen and if we went with him, he would apply the funds to our project. We had 8 revisions because Robert did not read the specifications of our appliances or listen to what we asked and ultimately only gave us a $150 credit towards our project. Then, after only giving us a partial refund due to all the revisions - his measurements were incorrect. We had just refinished our hardwood floors, so the only constraint was keeping our base-cabinet footprint - and to make it work due to Robert's poor measuring - our contractor had to build out the wall by 3". However, as a result of doing this - the wall cabinet Robert had ordered didn't fit and he CHARGED us to order a new one, delaying our project by a month! We paid $50 for expedited shipping but it turns out the company only delivers on Tuesdays so the cabinet sat around for a week! And last, after 8 revisions and two orders of cabinets - Robert FAILED to check with the company regarding the availability of a custom dishwasher panel. We had sent our appliance specs, signed a bill of sale and gone through two cabinet orders only to find out that the company who had provided ALL of our cabinets - did not provide custom dishwasher panels. We could not return the dishwasher (due to the elapsed time) and all Robert offered was a refund - leaving us high and dry to find our own solution to matching the kitchen. Last - to add insult to injury, Mr. Rhoe refused to respond to our small claim suit to try and recover some of the costs - DO NOT USE THIS COMPANY!