Swift Vents

Very well they just forgot one vent and I have to call them to do it

Cleaned dryer vent that had not been done properly by others in the past. Excellent service. Regular price would be less than $300, but our service included some extras

I'd like to give higher marks for what was a tough assignment, but I was disappointed by the interactions I had with Jeremy and his co-worker. Several years ago, I had hired Jeremy to install a dryer vent in my bath, and he did a great job, so I didn't hesitate to contact him again. But when he arrived for this job, he had an angry and unhelpful demeanor that made our interactions tough. I asked him if he would mind taking his shoes off and he said "Yes!" very loudly and stormed off to find some booties. While it's clearly not the first time he's been asked to wear them, he and his colleague seemed very put out about the inconvenience. I have off-white carpeting and ask visitors to take their shoes off to avoid dirt, leaves and other debris getting tracked indoors. No other contractor has ever complained about this request. When I first called Jeremy about the job, I asked him if he recommended any types of fans. He said it was my choice and gave me no guidance on how to select a model, size, and brand. But when he arrived and took the old fan out, he lectured me at length about how the fan I chose was the wrong type and was too large for the space. I would have appreciated getting this advice before he arrived. When Jeremy and his colleague arrived the second time, his colleague argued with me about wearing the booties, saying it was such a pain since he had to go in and out to get supplies. He said in a very sullen tone that he guessed he would look and see if he had any booties, and left the house in a glum mood. When they got started, I could hear them complaining loudly and making fun me of me behind my back, mockingly imitating my voice when I asked them if there was anything they needed to do the job (I had provided an extra ladder, some drop cloths, etc). I'm not sure if they realized I could hear everything they were saying. I didn't appreciate their hostility and rudeness, and it seemed very unprofessional to me. Shortly after the loud complaining, I heard Jeremy shouting at his colleague that he'd drilled the hole in the wrong place. I wondered if they had this miscommunication because they were spending so much time complaining instead of focusing on the job. They managed to create an elbow in the vent, and I hope it will function properly despite the misalignment. Jeremy charged me $175 and hour, which seems a lot higher than others who posted reviews were charged. On balance, I will say that they arrived on time at both appointments, brought all the equipment they needed, and generally did a good job installing the vent in a cramped setting -- the vent had to be installed in the mere 7" inches below an AC duct, and Jeremy's colleague had to climb out a window to get in the atrium to which the bath vents. Jeremy's colleague also did a very thorough job cleaning the chimney on the first visit -- not an easy task. I hesitated about writing a critical review, but thought I'd post this for women readers. If you hire Swift Vents, you might have the man of the house oversee the job. It's just a hunch, but I suspect they might treat a man with more respect.

Jeremy did an excellent and professional job of cleaning out our very cloggy dryer vent, removing a GIANT (vacant) bird nest from our kitchen vent (also screening it to keep the birds out in the future). He also saw that our front bathroom vent had a mesh placed too close to the flap, which was keeping the flap from opening. He suggested to replace it with a bigger animal screen, and I appreciated the suggestion and gave the 'okay' to move forward with that update, too. All in all, I was very happy with Jeremy's work. I also appreciated that he vacuumed up the bits of debris from the bird nest extraction -- while he caught most of the stuff in a trash bag, there were bits of nesting that spilled onto our deck. He could have left it to the winds, but he vacuumed it all up leaving no trace of the mess!

Jeremy did a very thorough job and his price was fair. He is very knowledgeable and gave me good advice about how to monitor my drying practices to ensure that I know when to call for service next time (in advance of a clog, instead of AFTER). Plus he was able to come on very short notice -- I told him my situation and he was a able to fit me the next day. I highly recommend Swift Vents.

In 2011, they came for the first time after another company had unsuccessfully cleaned the dryer vent. Swift Vent went up in the attic and did work (I don't remember the details) there as well as cleaning out the ductwork leading up to the dryer. That kept the dryer going strong for several years and cost only $150. When the dryer started taking a longer time to dry my towels, that was the clue to have them back (I liked this tip!). They returned in 2014 and cleaned the vent leading to the dryer. It is still working fine over a year later. The $125 for just cleaning the dryer vent didn't seem cheap, but it worked. I am pleased that they were able to get it so I am not wasting electricity running the dryer forever to get my clothes dry (not to mention, avoiding a fire hazard). I also appreciated that they gave me a tip to know when to call them again - see how long it takes to dry a load of towels right after they come. When it starts taking longer, it's time to call them again.

Great guys, excellent work, reasonable prices. Reliable, friendly, prompt. Jeremy was terrific to work with.

They come on time and seem to know the details on how to do the job well. I also like that they're local, right where the rental property is.

The company was able to schedule this service on a day I happen to have off from work and even though it snowed that day he arrived on time. He cleaned the vent and the lint from the dryer and made a minor repair (at no extra charge) so the dryer would work more efficiently. I tried it out as soon as the service was completed and it does seem to be taking less time to dry the clothes. He pointed out a problem that should eventually be fixed but did not try to pressure me into doing it immediately. I will definitely call Swift Vents again.

Once they showed up for the second time, they left before I was able to reach the house and take a look at the work done. I got to talk to them over the phone and when I asked if they have tried to start the fire - they confirmed this, even though - they lied. My stove is completely useless right now, and I need to call the manufacturer for possible repairs. When I visited the fireplace store where I purchased the stove 3 years ago and explained what Swift Vents did last time - I was told my stove was damaged and the parts taken out were necessary for proper operation of the stove. I highly recommend staying away from this provider.

I phoned a couple of other companies who wanted to and quot;send someone to give an estimateand quot; etc. etc. Just to clean out a dryer vent?? So, I hired Swift Vents who was recommended by a neighborhood listserv. They gave me the price on the phone, came when scheduled and did the work. Did not try to sell me additional services or work and said the vent was not that dirty and should now be fine and quot;for yearsand quot;. They used an instrument to measure the air after it was cleaned. I was very pleased with the work and the nice fellows who did it.

Birds had made a home in dryer vent work. When I began to replace the broken vent, I found remnants of bird nesting that had totally blocked vent. I remove a section that had to be replaced. At this point I called for help. Had remaining duct work cleaned and the section that I removed replaced and new cap and animal cage installed.

They showed up on time, they cleaned up any mess they made, they were polite and friendly and thorough. They did an excellent job, they worked very efficiently and I have a lot of confidence in the work they did. I am going to hire them to fix my kitchen vents and air conditioning vents. I highly recommend Swift Vents.

did not appear to be interested in doing work; gave phone quote for suspected problem of broken chimney damper which appeared to be the standard price (ie got same quote from 2 other chimney companies who did come to the house and gave an estimate) waited all day for estimator, no one came/no phone call or follow-up or explanation

This is the second time I have used Swift Vents, first was for chimney caps and some minor chimney crown repairs and this time for the dryer vent repairs. The were very responsive; I had asked if something opened up the day prior to my scheduled appointment to let me know (because some would be home that day) and they did exactly that. They did a great job with the repairs and were very good about cleaning up after themselves. I would without a doubt recommend them and use them again for any one of the many listed services on their website.

Fantastic experience. Contacted the company about installing 3 chimney caps, chimney cleaning, and possibly removing a bird/nest from one of the chimneys. Jeremy went to the house shortly after talking to him (we do live close to the office) and he called me within an hour or so with an estimate as promised. I have only been living in the house for a few months so I do not know when the chimneys were last cleaned. He was honest and told me the chimneys were in good shape and did not need to be cleaned and there did not appear to be birds/nests in the one chimney I was concerned about. Jeremy did indicate that there was some minor cracking/settling in the cement crown. He explained how the crowns/cement are installed , how the cracks happen and the process to fix it. Since he was honest about the cleaning I felt I could trust him about the cracks. The price to complete the repairs were very reasonable. All the work was completed the same day and he sent me a picture of the completed work.

I spent $500 on that work. I liked that the person was very personable and very responsive. I accidentally dialed their number on my phone and they called me back. They estimated it on the phone and that was about what they charged me. The guys who came to do the work were on time and punctual and did quality work. I will hire them again if needed.

Excellent. I will definetly use this company again!

Overall it went very good. They were clean. They were through. They were very good at explaining stuff. We would definitely use them again. They also advised on how to avoid this in the future.

Our dryer venting is over 28 ft and goes up from the dryer, across the garage then to the outside under the deck. We saw that it had started to leak water into the garage. I replaced part of it, with no success. I ended up removing part going over the garage and found that water had been accumulating (It took over an hour to drain!). I did alot of research on the internet and found that the length of the venting was pretty long and so there were lots of suggestions (which looked very expensive). We figured we would need to reroute the venting. I called Swift Vents and asked if he could do repairs and he listened to my problem. He said he could take a look and could probably replace it right when he came out. He came out per schedule and looked over the situation. I was worried about the length of the venting and the number of right angles. But he was not concerned with it and said that we did not need to reroute it. Part of the problem was that the original venting was the flexible venting and with the dips and ridges, the air flow was being reduced and the lint was accumulating. He replaced that with the smooth (rigid ?) venting and improved the angles. He also said that as long as we clean it annually, the length should cause no problems. The repair cost was very reasonable. I definitely recommend this company!!!

They did an excellent job. They were diligent enough to show us the damage that was happening because the vent that wasn't there. They researched and found all the other vents and were able to help us with the problem very quickly.

My landlord hired Swift Vents to clean my AC coil (so no, I did not pay for them myself). They were on time, very polite, and got the job done quickly. Also, since my AC requires an uncommon type of filter, they let me know where I could obtain one. I was very satisfied with their service.

Straightforward. Quick. Pleasant workers.

Our dryer had to be serviced due to no heat being generated by the unit. The applicance repairman recommended we get the dryer vent cleaned since that could have contributed to the thermostat part going bad. That same morning I called Swift Vents and they were out to my house by lunch time. During our initial phone call I learned they sweep chimneys also, which is great since mine was due to be cleaned. Within 4 hours of the phone call both the dryer vent and the chimney had been cleaned. Jeremy and Rich did a great job. They were polite, professional, quick and left the job sites as it was before they came. I recommend Swift Vents and will have them back at my house in 18-24 months for another round of dryer vent and chinmey cleaning.

I called Swift Vents, which had cleaned my 42 foot dryer vent 18 months ago, to do it again; the 18 month interim period had been suggested by them. It was the right timing; there was lots to clean out, but the fluff hadn't really slowed down our drying cycle yet. They were quick and professional, and even cleaned up the fluff in the backyard that came out of the vent. The price was the same as last year -- a guarantee that they had made last time. I would recommend them, and will use them again.