POTOMAC FENCES INC

Called Potomac Fences (which had done an extensive fence for me at my previous home) and the estimator, Dale Buckner, arrived (late), told me to call Long Fence for an estimate and refused to give me a price, then turned and left. I took his advice and called Long Fence.

We're very happy that we chose Potomac fence. Dale provided our estimate and clearly listened carefully as each part of the project was completed exactly as discussed. It took some time to schedule the work due to a ton of bad weather recently, but the crew (led by Jose) arrived on time, took covid precautions and worked diligently to complete the project in one day. They really did a beautiful job. We are thrilled with the results. We bought an old fixer upper and have done a ton of projects over the last few years, but this was one of the most impressive in terms of craftsmanship and attention to detail. Jose made sure to check in with us on several details and was very thoughtful in the process. They hauled away an ancient (eye-sore of a) chain-link fence and all debris so that our kids could go out in the yard right away to check out the beautiful new fence. We really feel they went above and beyond on both form and function and we'll appreciate the upgrade to our yard and exterior for many years to come! We found the price to be very competitive with other estimates we received.

Absolutely horrible. Do not use this company--they're lazy and incompetent. They ran part of fence through our neighbor's garden--while it was on the plot, maybe ask us first what we want to do? They left 3-4 inch gaps under the fence. We had to call them out 4 times before they finally got everything right. They used poor materials that rotted and rusted in less than 18 mos--and then wanted to charge $500 to correct their shoddy craftsmanship. Go anywhere else. Anywhere.

We opted for a 5ft. split rail fence for 285ft perimeter with 3 gates. I thought the price was very reasonable. They were on time, handled the permits, finished on time, and it looks great.

The whole process from estimate to completion of fence went smoothly; we are very satisfied. I had read up about fence styles and things to consider on the internet and in an article by the Washington Consumer's Checkbook in advance. I selected Potomac Fences based on Angies List and the Checkbook ratings plus they had installed some other fencing for us several years ago. The estimator came at time planned. He spent time talking with us about various options and sent us a quote that day. I contacted all 4 neighbors that shared the fence prior to the construction to make sure everyone was ok with the plan. The 2 man crew arrived on the day planned and worked hard all day (8:30AM-6PM). The crew boss was very helpful and pleasant to work with. Most of the project was completed by the time they left on day 1. They promptly returned to finish the fence. They picked up all the debris. A neighbor who was home during the construction commented on how hardworking, polite and friendly the crew was. The fence looks great.

They were excellent. Arrived on time, worked 9 hours straight and finished the job in one day ! They were very pleasant, and the job was done in a professional manner. Very pleased. NOTE: i WROTE A REVIEW OF PHOENIX FENCING, TOO. I DID NOT USE PHOENIX FENCING FOR THIS JOB, I USED POTOMAC FENCING, A ROCKVILLE COMPANY. SORRY FOR THE ERROR.

They came out promptly for the estimate, clearly explained what they would do and the choices of material and installation, and executed the job without a glitch. They weren't the cheapest but I was happy with the result and they were no hassle and professional _ definitely worth the little extra.

Potomac Fence did a superb job on replacing an old backyard fence with a new treated-pine stockade-type fence. I have nothing but excellent things to say about the job Potomac Fence did and my experience with them. They went out of their way to accommodate my requests and answer questions. Dale, who provided the estimate, patiently and cordially went through all my options, and wrote a clear and detailed contract. The head of the two-person crew that did the work, Rene, was outstanding. Not only did he produce a fence with perfectly straight lines and verticality, but he also spent a whole extra day rebuilding a fence door from scratch when the factory-built version did not match the contours of my property. Also, the terrain in which the fence was placed had a lot of vegetation and other obstacles in it; these were all removed, leaving a clean space bordering the fence. I recommend that you have Rene be the crew lead if possible should you go with Potomac Fence. If I ever have another fence built I will absolutely do it with this company.

They are very good. They are absolutely terrific. I am very pleased. They are very inexpensive.

They did an excellent job. The initial visit where they provided me an estimate was much more informative and detailed than other company's estimates I had received. During the construction, the workers were very professional, courteous and paid close attention to detail. They went out of their way to remedy design issues to ensure it met my preferences. I appreciated their "can do" attitude and attentiveness to following the specifications of the contract, that was not a basic configuration. During their entire time here, they worked non stop.

This is the second job I've done with Potomac, and they did outstanding work both times. Very professional, quality work, and at a very reasonable cost. I definitely recommend this company.

Randy was efficient and his team were professional, polite, and highly skilled. They removed two small trees in the process and adapted the fence to accommodate another healthy tree.

The Sales Representative, Dale, appeared to be an honest guy, until the day work began. He started off by improperly instructing his team against what was stated in writing, which cause a complete downward spiral. Potomac Fence does, however, have a really great team that actually performs the work. Lionel and the other workers that installed the fence were a pleasure to work with. Dale on the other had is not an honest guy which is primarily the reason for the low rating. The other reason I gave them a low rating is, no one from Potomac ever came out to do a final walkthrough of their work after I requested it from Dale. He refused and just stated, that he could settle the balance over the phone. Which simply showed that either he, Dale and/or Potomac does not care about the quality of their work nor the customers they service. Price wise, they were competitive with other companies we contacted. Overall, I'd say the new fence looks nice, but would have only hoped they returned to make a few corrections in how the gates are installed unevenly...about an inch difference in height between the left and right sides and the latching of the gates don't work properly either.

PERFECT! I highly recommend Potomac. I've used them at least 4 times. Their prices are competitive, their work is impeccable and their employees are professional. They're my first call whenever I need fence work done; you won't be disappointed.

They arrived promptly at 0900 and finished at 1505. Very professional - did exactly what they were supposed to and cleaned up most of their construction debris - missed two areas of saw dust. It was a VERY hot day - I provided 10 bottles of water for the 3 man crew. Paid by credit card after a $500 deposit. This vendor was the lowest of 3 bids. (Other bids for the EXACT same job were $2335 CALCO; $2549 Master Fences Co.)

Everything about working with Potomac Fence was easy. Randy came out quickly after my initial phone call to provide an estimate. Installation was fast too; it took a two-man crew only 3-1/2 days to complete all of the work. Though I called in mid-April to schedule installation as the busy season was ramping up, they were able to put me on the schedule for my preferred date, which was just three weeks later. Every step of the way Potomac Fence helped me negotiate through the little details of the project. Their permitting service took care of getting the proper paperwork filed with DCRA. They then hauled away my old fence. They also worked with one of my neighbors to haul away a portion of his fence which mine was going to make redundant. Potomac Fence was also extremely courteous when I needed to pause installation for a week in order to accommodate an adjoining neighbor's project. Throughout it all, every phone call and email was exceedingly professional and pleasant. Most important, the fence looks gorgeous. Several of my neighbors have complimented it. I am pleased too with the gate installation; though my driveway gate is fairly large - 11 feet wide and 7 feet tall - it opens effortlessly in all weather with no dragging or sticking.

Potomac Fences was wonderful from the estimate thru installation. They were flexible with scheduling, coordinating with some major landscaping that we were having done. On installation day the installers arrived on time and discussed the perimeter of the fencing. They were understanding of my concerns concerning our property line. They were the nicest, happiest! workers I have ever had. I would definitely recommend this company.

All went very well. The new sections were well done. The gated sections were reconfigured. Every effort was made to use any of the displaced materials from the moved gated sections. It was difficult to find a contractor to do partial repairs of the fence, and Potomac Fence was willing and able. Once it was discovered that one of the ordered posts was not in the order, they promptly scheduled a return trip to install that post. On the return visit, they did an excellent job of filling in any remaining holes from the moved gate areas. All and all it was an excellent job and a good experience. Thank you to Randy, Pete and the crew.

This is the second time we've used Potomac Fences Inc and have been pleased both times. Their pricing is competitive and the crew and staff are knowledgeable. We had a bit of a mix-up with the initial fence design but we worked with Randy to come up with a solution and very much appreciate their helpfulness and willingness to make everything work. Installation was very good and the crew worked diligently throughout the day, arriving promptly and working to completion that afternoon. They cleaned up the entire site and ensured the finished product looked and operated well. I would recommend Potomac Fences Inc and would use them again in the future.

I can't say enough great things about the owners of Potomac Fence, Randy and his daughter Cayce. I got a minimum of 5 other estimates from well known fence companies, but Potomac Fence was by far the most affordable and the easiest to do business with. I was actually shocked by how wildly all the estimates varied. Both Randy and Cayce were also very attentive to my emails and phone calls while I was trying to decide on the fence style and install date. And the end result is great-- my fence looks fantastic! --Eve

We got a quote for a fence and it was just a little more than we could pay at this time. But might go back if we do get the funds together. They did not charge anything for coming and looking at the property and giving us an estimate.

Family-owned local company with excellent service and excellent product. Installed approximately 200 linear feet of new 3-rail, 4-foot-high wood fence with wire. Friendly guy (Dale) came to give an estimate and walked me through all the options, gave me some good advice regarding placement, surveying, etc. Crew showed up on time and worked fast ? would have finished in one day except for a thunderstorm. Very pleased with the result. I cannot comment on price competitiveness ? they were so friendly and professional that I didn?t bother getting a second quote. I would definitely recommend Potomac Fence to family and friends in the future.

Potomac Fence did their usual outstanding job. They have taken care of this fence for over 30 years, and I have always found their service to be reliable, profession, good quality and reasonable prices.

The crew of four worked three days. They cut away the encroaching tree limbs and brush, and hauled it all away. So nice not to have to deal with that mess. In every instance where there was a question or concern, the foreman consulted me first, offering suggestions, and followed my decision. They also cleaned up after themselves as they went and on job completion. I had been concerned about nails and bits lying around during and after, because of my dogs. They were attentive to that issue. Overall, I'm pleased with the finished product, and with Potomac Fences and their workers. They were recommended to me by a member of our HOA's architectural review committee as a company he uses in his own business. I'm glad I followed his recommendation.

I had a uniformly superior experience with Potomac Fences. I had already received a quote from the largest fence company in the area and was close to signing a contract when I decided I should get another bid. I had seen Potomac's signs on some other fences in the neighborhood so I gave them a call. The next day the salesman came out, asked me about what I wanted, and proceeded to take measurements and walk the property. Unlike the salesman from the other company, he made several suggestions regarding the configuration and design of the fence that immediately struck me as good ideas, and I asked him to include them in his quote even though I knew they would increase the cost. I was shocked when he presented me with a total that was fully 35% lower than his competitor. I signed on the spot and gave him a deposit and we scheduled when their team would come out to do the work. The team arrived when they were scheduled and worked hard over three days to complete the job. The quality of all aspects of the fence is excellent, and I was particular impressed by how little damage there was to plantings that tightly bordered where the fence line was. I had assumed that I would lose some mature shrubs or at least some of their limbs but they were all undamaged. Communication with the company was excellent throughout. The salesman kept in touch with me about the schedule as did the company's project manager. The foreman, Lionel, is just about the nicest guy you could ever meet and was extremely solicitous of us and our needs when they were putting up the fence. I would recommend these guys without hesitation. Great company and great product.