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You can expect personal service, quality products, upfront pricing and free estimates with a commitment to excellence from Mike's Locksmith & Security. It's what sets us apart from the rest. All of our products come with a full guarantee on labor and materials (for as long as you own your home or business). At Mike's Locksmith & Security, we believe in giving back to our community in many large and small ways. It's all the reason to book an appointment with us.
I would hire Mike's again. My only compliant, and reason for giving B on Professionalism, is that he did not clean up the sawdust after installing the locks. I asked and he said his vacuum was broken but typically clean-up is included.
Description of Work: Mike's replaced two door knobs and two deadbolts with Mul-T-Lock hardware, including a Yale Real Living touchscreen deadbolt. The work was high quality, done on time, and as expected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$706
Jane A.
02/2014
5.0
locksmith
 + -1 more
I called, expecting an appointment within the week. He arrived that night at 7 pm, ready to go. The door apparatus was fairly complicated (fancy). He did exactly what was needed.
Description of Work: Replaced spindle on complex door apparatus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Laura W.
02/2014
5.0
locksmith
 + -1 more
They called very soon after I made a request on Angie's List, and set up and appointment the same day. He was prompt, courteous, and professional. He did a great job, and I will certainly use Mike's Locksmith again if the need arises.
Description of Work: Replaced a door knob and re-keyed it to match the other door locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Judith M.
02/2014
5.0
locksmith
 + -1 more
He was pleasant and professional, knowledgeable and the replacement lock and door handle work perfectly. It was a freezing cold day and not an easy job as the replacement set had to be an adjustable one to fit our door. He did a super job.
Description of Work: The lock mechanism on the storm door of our front entrance suddenly broke, leaving us unable to use the entrance at all. Mike came promptly and freed the door, adjusting the broken latch so it wouldn't lock on us again. He told me where to find a new lock set and returned after I made the purchase and replaced the mechanism for us. He only charged us for the second visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
M T.
01/2014
5.0
locksmith
 + -1 more
Mike responded promptly to the request for a quote and showed up promptly on time. He got right to work and finished the job in less than 15 minutes. Offered evening and weekend hours at no extra charge. Would definitely use him again if the need presents itself.
Description of Work: Changed a mailbox lock after a tenant moved out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Elena N.
01/2014
5.0
locksmith
 + -1 more
Mike originally came to my condo to re-key or replace my locks because I lost my house key. After he had come to my condo but before doing the job, I decided to cancel the service. However, I had shown him how my lock was sticking and he came back fixed it for free.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick B.
01/2014
5.0
locksmith
 + -1 more
Needed to replace 1 deadbolt and re-key 3 lock cylinders. I scheduled the appointment with Mike. He arrived early and quickly got to work. Mike answered all my questions in a clear and understandable manner. The entire process was easy and I think the cost was very fair. I will definitely use Mike?s Locksmith again in the future.
Description of Work: Replaced 1 deadbolt hardware and re-keyed 3 lock cylinders, also received 5 home owner keys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
john M.
12/2013
5.0
locksmith
 + -1 more
Mike was very professional, punctual and did an excellent job. Our front door was stuck in a locked position and would not budge. I had bought a new lockset (handset and deadbolt) so Mike had to first remove the old set to open the door, and then install the new equipment. The door opens, closes and locks much better than before everything broke! The price was right, I would go with this provider again.
Description of Work: Service was to remove the handset from front door of house (the door was stuck locked and we could not unlock) and replace with a new lockset
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Jon M.
12/2013
5.0
locksmith
 + -1 more
Mike came over quickly, changed out the locks promptly and for a reasonable price
Description of Work: Changed the locks promptly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Patti B.
11/2013
5.0
locksmith
 + -1 more
He had the correct latch and was done within 20 minutes of arriving.
Description of Work: Replaced latch/latch plate in door and put longer screws in the strike plate to secure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
lorenzo R.
11/2013
5.0
locksmith
 + -1 more
Excellent. Vendor made the extra effort to find a compatible dead bolt lock (drove to Home Depot to purchase) so that no modifications were needed to the door. He re-keyed the lock so I could use the same key that also works on other doors.
Description of Work: Replace deadbolt lock and re-keyed to make compatible to existing key
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Gretchen H.
10/2013
5.0
locksmith
 + -1 more
Mike was very professional and knowledgeable about locks and safety. He was responsive when I called and when he was going to be late for our appointment he called to say so (he was only 15 minutes late). He was very thorough in his work. One of the locks he installed was on a rather old door and frame. He was not satisfied with the way the door was closing (it needed an extra nudge), Mike insisted that the door should close without the extra effort and took the time to adjust the locking mechanisms to ensure it did just that. I was very pleased with the service. My only complaint was that Mike did not clean up after himself, leaving wood shavings the the old locks behind. The clean up was minimal and I am sure if I had asked he to do it he would have.
Description of Work: Changed out 2 exterior door locks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Susan C.
10/2013
5.0
locksmith
 + -1 more
He came out immediately (and I believe it was a Sunday). Could not fix it....new part needed. He saved us several hundred dollars because he suggested we get in touch with the manufacturer, and they did replace it for free. No charge at all until the piece was finally here and e was able to install it ! Very responsive, professional, and we felt reasonably priced !
Description of Work: The inside handle came off of our front door. Mike came within one hour and I believe it was a Sunday ! ..When he realized that an internal part had broken he advised us that Baldwin Co would probably replace it free of charge (lifetime warranty), and advised we check with them. We were asked to describe and send pictures. They assembled the piece and we got it a few weeks later. All that time there was no charge from Mike. When we called to say we had the piece, he arrived within a few days and install it !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sally F.
09/2013
5.0
locksmith
 + -1 more
While traveling out of state, my two sons were rotating house sitting/pet sitting and the deadbolt (which we had trouble with in the past) completely jammed up and couldn't be opened. With pets in the house, this was a situation that needed immediate attention. I got the call from the house, opened Angie's List on my iPad and found Mike's Locksmith.....and was grateful to see his high ratings for immediate responsiveness. I called explained the issue, gave him my sons phone number and he called and worked out the logistics with him. Within 2-3 hours of the initial lock out the situation was rectified and the pets where taken care of and feed on time. (If you've ever seen the damage a 14yr old mad cat is capable of when it doesn't get feed on time you'd understand) We were pleased with the fast turn around on opening the house and the before agreed upon price. However, I did feel that the re-keying of the jammed deadbolt was a little pricey especially after being told the make and model was known for this issue and would ultimately jam again....I do hate throwing good money after bad. Had I been on site, I would have chosen to replace the deadbolt then. That said, overall the service was excellent and I will definitely use this provided again!
Description of Work: Unlocked house and repaired broken dead bolt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Tabitha S.
09/2013
5.0
locksmith
 + -1 more
Mike did a great job! He responded promptly to my initial e mail, was able to schedule on the day when my husband was teleworking, arrived promptly, was friendly and knowledgeable and provided us with a high quality latch and deadbolt set. It looks great!
Description of Work: Replaced old 40 year old front door handle and deadbolt with a new set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Judy G.
08/2013
5.0
locksmith
 + -1 more
He was very good. It was excellent. I like the quality of the lock and his explanation.
Description of Work: Mike's Locksmith came out and changed the lock on my front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Matthew W.
08/2013
5.0
locksmith
 + -1 more
My husband and I locked ourselves out of our house. We called Mike and he arrived at our house within 15-20 minutes. We decided to unlock the car to get into the garage since we likely had to damage the lock to get into the house. It took about 20 minutes in total, but we got into the car, opened the garage, and he got into the house through out garage entry door. He was great and very helpful.
Description of Work: Assisted with home lock out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
sondra B.
08/2013
5.0
locksmith
 + -1 more
Mike was early so that was good. He was friendly and professional. He was able to change the lock quickly and when he saw that the door wasn't installed properly, he fixed it.
Description of Work: Changed the lock in a door and fixed the door because it wasn't shutting properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jeffry G.
08/2013
5.0
locksmith
 + -1 more
Mike arrived when promised; gracious and friendly; clearly explained options and process completely; worked quickly and efficiently; and reviewed all work when completed. Encouraged me to call later if I have any questions or problems.
Description of Work: I have 2 outside utility closets, one locked and one unlocked, but for which previous owner left no keys [one for gas and a/c; one water heater and water supply]. Mike opened locked door and replaced and keyed both locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Eric E.
08/2013
5.0
locksmith
 + -1 more
Mike was very professional, responded quickly and showed up at the appointed time. He explained everything and used the most cost effective method to get me back in the house. He was able to open the door on the first try! I would gladly recommend him.
Description of Work: Emergency lockout service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dianne W.
08/2013
5.0
locksmith
 + -1 more
Mike came out within 20 minutes of my call. He explained all of my lock options, After selecting two mid-range locks. He set to work and provided locks that meet fire code and are more secure than my previous system. It took about two hours. He is very thorough. I will use him again,
Description of Work: Replace two deadbolt locks and rekeyed my entry doors. Removed old locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$572
Gregory M.
08/2013
5.0
locksmith
 + -1 more
The provider was professional, informative and chose the least, not most, economical cost for service performed.
Description of Work: Changed locks to new home day of mortgage settlement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathleen C.
07/2013
5.0
locksmith
 + -1 more
Mike was great. He was very professional, knowledgable, and a pleasure to work with. He came right on time, explained all of our options and the costs for each, and told us when he thought something wasn't necessary, which we really appreciated. We highly recommend.
Description of Work: Changed all the locks in our new house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Regina Y.
07/2013
5.0
locksmith
 + -1 more
Mike came early and was kind enough to wait for me to get there. He was very professional and friendly. He had the lock removed in no time at all. I was totally pleased with his work! I highly recommend Mike's Locksmith.
Description of Work: Removed a disc lock for which I'd lost the key.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
KWANGWOOK A.
07/2013
5.0
locksmith
 + -1 more
Mike arrived at my house on time. I already purchased two new deadbolt locks before but they are wrong ones. Mike suggested to use new deadbolt locks from his stock instead of buying a new one. He also offered me a discount for total cost - not believable but fairly reasonable discount. He worked fast but checked everything to make sure the locks were installed properly and working perfectly. It's a good experience working with Mike.
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Service Categories
Locksmiths
FAQ
Mike's Locksmith is currently rated 5 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Mike's Locksmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa