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Infestation Control, Inc

Pest Control, Animal Removal

About us

If you are looking for a pest control company with honesty, integrity and the customer’s best interest in mind, you have found us. Infestation Control, Inc. has been offering quality pest control services to the Washington Metropolitan area since 1979, serving the Washington areas finest homes and residents. ICI is proud to service many local restaurants, grocery and retail establishments, medical and health care facilities, as well as the homes of many Fortune 500 presidents and CEO’s. ICI offers solutions to all of your pest control issues ranging from ants to spiders, rodents to termites, mosquitoes to ticks, roaches, moles, and so much more using the most up to date, effective, and responsible methods available. As a local and family owned company, we take great pride in developing personal relationships with each of our customers one at a time and are proud of our consistently high ratings in Consumer Checkbook, as well as here on AngiesList. Please call to schedule an inspection or treatment today.

Business highlights

46 years of trusted experience

Services we offer

Pest control & extermination.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 126-141 of 141 reviews

Jennifer R.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I filled out the angie's list form and in the "additional information" I mentioned that we could hear the yellow jackets scratching inside the walls and that, of course, we'd like it taken care of ASAP. When filling out the form, it didn't have an option for same-day service, but that's what I ended up getting. Although I'd put down the day after as being available, they sent someone immediately who came by and took care of the problem from outside of the house - thank goodness because the very next day a few dying yellow jackets managed to get through the wall into our kitchen! I can't even imagine how awful it would have been to come home to that if they hadn't already been treated. So happy with the promptness of this company! Haven't had a problem since =)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Michael L.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: VA Infestation Inspection and Certificate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger C L.
07/2015
5.0
pest control
  + -1 more
Everything is fine
Description of Work: Treat for Ants

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Jack L.
07/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We have had a continual infestation of carpenter bees that have been drilling holes in the wood of the screened in porch. Finally called Infestation Control and their expert came and filled the holes containing the bee larvae. We should not have new bees next spring. Also, gave advice on staining the wood of the porch around holes which will suppress bees returning to drill more holes for their larvae.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Eileen K.
06/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Termite Inspection for real estate contract. I have used Infestation Control for years as a Realtor, and I have used their pest control services as a homeowner. I've found them always to be professional, prompt, and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kristal K.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Justin came out as scheduled to work on my carpenter bee issues. He very expertly worked on the wood trim on the front of the house and removed the nests. He also treated the area and cleaned the bee residue off of the siding. He performed the job efficiently and answered all of my questions. Overall, it was a very pleasant experience and I would recommend him to anyone with issues similar to mine. Justin alerted me to the fact that when I initially went online for this service, I mistakenly paid for 4 treatments instead of 1- total $660.00. The cost for the services he performed yesterday was $300.00, and he said that I should contact you for a refund of the remaining $330.00 (credit). Thank you for your time in this matter. Sincerely, [Member information removed].
Rating CategoryRating out of 5
Yes, I recommend this pro

Etsuko K.
05/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna P.
12/2014
5.0
pest control
  + -1 more
unknown
Description of Work: sprayed for ants around perimeter of house, 4 times a year schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Adrienne P.
11/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Thecla Diane M.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: We called infestation control about a flea problem in our house. They made an appointment for the next day, and were ready to treat the house at that time, however we had them come back the following day. They explained in detail what the treatment steps were and what steps we needed to take in advance and after treatment. They were on time, thoroughly treated the house, and solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Adam L.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: I called Infestation Control as I was having a problem with ants. They were very friendly on the phone. They put me on the schedule for 2 days later. their technician was prompt and very nice. As it was raining they guaranteed their service for 30 days. As of now the ants have disappeared! I would use them again. They are a bit expensive but offer Angie's List customers 15% off for the first visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Piper M.
07/2013
1.0
pest control
  + -1 more
It didn't happen at all.
Description of Work: We had an appointment scheduled and they never showed up nor did they call. I will not try to use them again in the future.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Infestation Control, Inc
(removed member name), I am terribly sorry for this experience. We at Infestation Control greatly value each and every one of our customers/potential customers. After spending weeks trying to get to the bottom of this negative review, I am at a loss. I have spoken to each of our office managers individually and none of them have any recollection of this situation (granted it was over 9 months ago). I have gone through our computer system myself and cannot find any record of there ever being an appointment scheduled for you. The only record in our system for your property is for appointments scheduled at your home for the previous owners, several years ago. I would still like to extend my deepest apologies for any scenario involving Infestation Control that may have left a negative taste in your mouth. I honestly do not know if maybe you are remembering the wrong company, or if there was a lack of communication/misunderstanding on our part. Regardless, I would like to personally apologize for this experience, and I wish you nothing but the best in the future. -Justin Glazier (General Manager, Infestation Control, Inc.)

richard S.
11/2012
5.0
pest control
  + -1 more
Excellent service
Description of Work: Inspect interior and treat premises for pests from attic to basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Sheryl S.
11/2012
1.0
pest control
  + -1 more
Awful
Description of Work: Never showed up or call. I left two messages and one email message. Lousy customer service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Infestation Control, Inc
Member, My sincere appologies. After speaking with the folks at Angieslist.com and checking through our email records, it does appear that you tried to contact us via email on October 30th. However, when the email is opened, there is no body or message enclosed. The email is completely blank. Additionally, there is no record in our computer system or voicemail records. I am reaching out to you in hopes that we can rectify the situation. Please call our office at 301-294-0800 or email us directly at nopests@infestationcontrol.com. Thank you and have a wonderful day.

Johanna S.
10/2011
5.0
pest control, animal removal
  + 0 more
Great!
Description of Work: I thought I heard a squirrel in the attic, so I called them. They were able to come out a couple days later and do a full inspection, which was thorough, and demonstrated their knowledge and professionalism. Turned out it was mice, but they took care of it, and did a thorough inspection throughout the house. Very nice, prompt and honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

John P.
10/2009
5.0
pest control
  + -1 more
Great attitude
Description of Work: I found this Company on Angies and the office was very helpful and said they could get someone out at my convenience. TJ was at my home exactly on time and diagnosis the terrible smell and bugs that have been plaguing us. He took the time to explain the causes and that it was something not to be too concerned with. He provided options to do ourselves. Great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

14650-E Rothgeb Dr, Rockville, MD 20850

http://www.InfestationControl.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
808
Trade License Locale
Maryland
Trade License Authority
Maryland: Pest Control
Trade License Expiration
06/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Infestation Control, Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Infestation Control, Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Infestation Control, Inc does not offer free project estimates.
Yes, Infestation Control, Inc offers eco-friendly accreditations.
No, Infestation Control, Inc does not offer a senior discount.
No, Infestation Control, Inc does not offer emergency services.
Yes, Infestation Control, Inc offers warranties.
Infestation Control, Inc offers the following services: Pest control & extermination.

Contact information

14650-E Rothgeb Dr, Rockville, MD 20850

http://www.InfestationControl.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM