In & Out Movers And Relocation

01In and Out Movers were wonderful! Igal Pinto, the owner, was always easily accessible by phone and gave us all of the information AND supplies before we moved. He came out to assess, followed through with an estimate and had his men arrive for our move right on time. He checked in with us several times before the move to make sure we had everything we needed. The men who did the moving were timely, worked quickly and very efficiently. The whole process was fantastic and painless.

The move went very smooth. The guys were on time, they worked, and they were very nice. Because they worked very hard and did not play around it took less time than estimated. The cost was well worth it. I would do it all over again. Egal was very helpful over the phone and provided quick response to my phone calls. He walked me through the invoice and explained everything to me. There were no surprises or hidden fees. Thank you

I connected with Martin who was professional and shared the available times, cautioned me that the angie's list pricing does not include the hour of travel time (although this was not mentioned in the deal ad). I was informed I'd be paying by the hour and a conservative estimate was 550 USD because it would take 4.5 hours to move out and in again + 100 dollars/hour of travel tim. The guys came in on time, very courteous, worked hard. I bought their lunch as a tip. Get this: At the en of the day 6 hours later. I was charged with 911 dollars! After 2 phone calls with Igal -who is possibly the owner- I was able to bull it down to a total of 808 dollars. still a whopping 250 dollars above what I was informed. The charge breakdown was 100 for the road, 600 for the work, 108 for the materials. 108 dollars for stretch film maybe 10/15 rolls of tape , and wrapping blankets over fragiles -which is what movers universally should be doing- seemed excessive. Setting customer expectations is key and they could improve on this. It would be wiser to 1)obtain the info on all the furniture that needs moving prior to giving the estimate like other moving companies, 2)make sure that you clear it with the customers wrapping blankets and taping up already closed boxes will be charged 3)make it more clear on angie's lis that the hour of travel is not included in the advertised price.

I spoke with Miguel who told me that I cannot use the deal posted on Angie's list on the weekend. On their listing it says they are open 7 days a week. He also put me on hold in middle of call. I got a bad feeling about the company and decided to not proceed.

Everything went well, I did notice that when they put my infant crib back together they over torque one of the bolts and stripped it but that was as much damage as I notice and hardly something that I can complain about. Everything they brought over was well packed and brought over promptly after the workers took a lunch break.

The movers were punctual, their scheduled arrival time was between 8:30 and 9:00 am and they arrived at 8:40 am. They didn't provide a courtesy call prior to arriving or to confirm delivery but they showed up as scheduled. The men were very courteous, hardworking, efficient and willing to move any and everything (no questions asked and without complaints). They wrapped, boxed, and padded our furniture, unpacked clothing and items quickly and got it loaded onto the truck. This was the easiest move I have ever had. However, there was a little issue with the total pricing at the end. The end price was a lot higher than we expected so we had to call the owner, Igal, to straighten out the pricing issue to reflect the terms we agreed to with the Angie's List Big Deal purchase. Igal authorized the movers to drop the travel charge, which is equivalent to one hour of labor ($180/hr). We were satisfied with this adjustment to the price. The move took 5.5 hours with a travel time between destinations of approx. 20 -25 minutes. We started the move on time and was completely moved in to our new apartment by 1:30 in the afternoon. We would definitely use them again using the Angie's List Big Deal coupon. Without the coupon/discount I think they would have been too expensive.

The only drawback is they were extremely late: 2 hours late (this is after moving my morning appointment to an afternoon appointment). But they made up for that with an extra man which allowed them to complete the job in 1/2 the time. This was at no extra cost to me. All the workers were extremely professional and friendly. I was expecting a large amount of upsell once the job began, but, it did not work out that way, which had me very pleased.

All three were grat. They arrived on time. They wrapped everything that needed it. All arrived in good shape. In cleaning out the house, they saved meaningful things we were going to toss because there was so much clutter. The Florida trip went perfectly. They picked up our furniture on Friday morning and delivered it on Sunday evening. All for $2700. We really appreciated their help.

They were extremely professional. Everything was carefully wrapped and not a single item was broken, damaged or hurt. His team worked hard and they made our move a breeze.

The quoted seemed fairly reasonable at first. However, the experience was frustrating because they had a delay in getting to me and did not bother calling me. I first called them after they were about a half hour late and left a message. They wound up being about 3 to 3.5 hours late. The individuals who did the moving were hard working, very personable, and cleaned everything up. However, the communication was very poor and they wanted to charge me for extra services such as packing materials that I did not want. I even offered to sign a waiver but they did not allow me to, so the total was higher than the estimate. I communicated with the owner, Igal, and I felt he was not listening to my preferences.

It ended up costing us a fortune. We were thinking that what we had paid for is what we got and no, it ended up costing us twice as much. It wasn't a matter of how long they come out, we had it scheduled for a specific day. I didn't think that there's all sorts of hidden fees and what not like traveling fees and stuff like that. In & Out Movers And Relocation's movers were wonderful, to be honest. I dealt with them and they were great. The movers were fantastic, it was just the mover's ending result, dollar amount.

Movers showed up on time and did what they said they would. Did a good job. No issues. Igal was helpful and responsive. Slight ding would be that they ended up taking a little longer than estimated (and hence a little more $). However, I would still recommend them.

The 3 man crew did a great job of carefully wrapping the furniture to keep it from getting damaged. They worked continuously and were very polite and responsive to our requests. I was very impressed with the service and I am very glad I chose them for the move. I would definitely use them again in the future.

Reliable and met all their commitments.

First I will split this review into two sections - The employees that came and performed the work and then dealing with the front office of the company. The latter will be split so the review comes in the order in which services were rendered. First, dealing with scheduling of the move. This went rather well. My closing date got moved twive due to snow. So the date of move was changed and the company could handle this well. They also booked me with short notice which was nice. The only complaint from the beginning was I wish the assistant I spoke to on the phone would have given memore information on how to be preapred. I had always moved myself before this. Day of the move: The movers were about two hours late for the time scheduled. I was ok with them be a little late since I'm sure the schedules were in flux due to the snow a few days before. But, what I found deceptive was when I called to find out when they would be at my house and I was told 20 minutes and they showed up an hour later. When the movers came they did get to business right away. They laid down mats to protect the carpets and I don't really have any complaints about moving furniture in an out of my old home. I thought they were a little over cautious on some of the items wrapping them a ridiculous amount. We had beat up old furniture that we were only moving to keep until we buy new furniture but they insisted on protecting it top notch and making us pay for the shrink wrap which I thought was overkill. Moving furniture in my new home - This went well too, but we could have been better prepared if they would have told us to label the rooms better and small things like that. There were harldy any marks on the walls in either home and only a small scratch on a door frame in the new home so overall they did watch moving things and did not beat up either house. Outside of my house though the moving truck tore up my driveway. I took one of the employees up my driveway to assess because of the snow (if he could make the turns the, driveway was plowed) and I was told it would be no problem to take the truck up the driveway. The driver took the truck up and repeatedly turned his wheels and went back and forth and tore up my driveway pavement in one location. I was told to bring this up with company management because he couldn't do anything about that day. This is where things go bad. I called the company about the driveway and got the push around. I am too busy to case down the company management to get my driveway fixed where they ruined it. I had pictures of before and after of the driveway (before pictures were for the company so I could e-mail them to get an assessment to see if we shoudl delay the move another day) They did not even want to see the pictures ahead of time. Let me be clear, if at anytime someone from the company said, we should not drive here, or we should delay the move I would have done it. But they wanted to proceed. I provided the owner with the before and after pictures and spoke to him on the phone. After that I never got a reply by e-mail and the several times I called he wasn't available. I wanted to schedule a time to call so I could make it work for me, the customer and I felt like I was being dodged. I feel that I should not have to push them to fix their mistakes. If they can't be proactive about it then they are dodging the issue. If a phone conversation and an e-mail containing the photos of the damage are not enough to do something about it I feel I will just be fighting and fighting. So they tore up my driveway and are making excuses. So to summarize, the labor was not bad, the management and logistics were not so good. I haven;t gotten a quote on the repairs to the driveway but I will be stuck with a very large bill to fix my driveway. If you use this company please get everything up front, an estimate, and know exactly what they will and won't do. If they are insured movers I don't know what the big deal is about fixing the damage they did. I reported it, gave them proof and nothing. If you read this good luck moving.

tOn time. Careful with our property. Move was completed in 8 hours. Excellent service. The crew ate lunch while driving to the first drop-off point. We offered to purchase lunch for the crew because it would have been difficult for them to leave the work-site, get lunch and return in a timely manner. This move was planned at the last minute. It was very important to us that the crew was patient when we had to decide on-the-spot what to do with some items.

In an industry where what you think it will cost you often turns out to be so much more, In and Out provided us with an estimate that came within a couple hundred dollars of the final cost. They showed up on time, were quick and efficient, and moved our stuff nearly 1000 miles with very little damage to anything. George and his two-man crew were both professional and delightful.

The move went fairly well. There were 4 guys moving and they made quick work of the job. Everything was packed well and they were careful not to scratch any walls or cause any damage. My only issue with the movers was the final price. I bought the Angielist deal for $299 but with driving costs and an extra hour along with packing material fees the final price turned out to be almost double that in the end.

The experience was fine. Nothing necessarily stood out to me.

When everything was out, they sorted the material into donatable goods and trash, then gave us a donation receipt and took everything away.

I enjoyed working with In & Out from the beginning. Their rates were very reasonable (almost made me scared to go with them because they were so much lower than the competition), Igal and Itai (sp?) were very friendly and professional and the whole crew who came worked quickly, efficiently and carefully. NOTHING was broken or scratched, but more importantly, Itai was so professional and friendly that he seemed to genuinely care that I KNEW nothing was harmed. I even threw them a curveball the day before and asked them to move my grand piano that I was planning on leaving, and they gave me a flat rate increase in price that was reasonable without any other extra cost or complaint. As it turns out, they worked more than 12 hours straight and got the job done, all in one day. I was thrilled.

The movers were an hour late. I feel they overcharged me for the time spent as they came at 10a and left around 2:30p.

First of all they came on a Sunday which saved me taking a day off from work. Team arrived on time and quickly assessed the contents which would need to be wrapped/packed and promptly began working. Team explained what was being done and what the additional price per hour would be upfront. Very professional service, no damage to my belongings. I would definitely recommend them for future moves.

I was incredibly surprised at how unprofessional a company that is supposed to provide a service in exchange for your money was. They either showed up late or way too early and without any notice, they yelled at me, caused damage to my furniture and had absolutely no communication amongst each other which caused a lot of headache. They changed the requirements in payment last minute to cash only. Overall I have never been treated so poorly by a company, I am appalled at how they run a business in making people feel comfortable during a very stressful and uncertain time in their lives.

These guys are awesome. Milton did a thorough job assessing the contents of our house and giving tips on the best way to pack certain items and the lest expensive sources for boxes and moving supplies. The crew called in advance on moving day and arrived on time. They got to work immediately and worked non-stop. They took about a 15 minute lunch break at 7-11 on the drive between the two houses. Other than that, they were in constant motion. They were very careful with all of our belongings. Everything was wrapped, taped and padded and nothing was broken or even scratched. I wasn't sure our couch was going to fit down the basement stairs but they finessed it and got it through without breaking the light fixture, ripping the couch or damaging the walls. I'm sure if we had attempted it ourselves all three would have happened and it would have gotten stuck to boot. Our move was estimated to take 4 hours and we paid a fixed price based on that estimate. The entire process ended up taking 5.5 hours, but the original fixed price has honored with no issue.