Hassle Free Home Services Inc

Scott from Hassle Free Homes is a joy to work with. He is professional and kind, and willing to tackle any project we request help with.

unknown

When the Hassle Free rep arrived that day at 9:30am he went back to his car and returned to the house at 9:52am. My husband asked why he took so long to commence working and there was no answer. So with 5 hours and 2 minutes remaining, my husband went through our list and told him what to concentrate on. I then talked to him and told him there were things we need him to concentrate on. Even with all this he did not get to any of those things except for changing bulbs and yet still some of the bulbs are still the wrong bulbs. He came with the wrong bulbs and I had to tell him that they were the wrong bulbs and show him which bulbs to use. The remaining things that he did were not important to us and he did not concentrate on our needs. In our powder there was a toilet paper dispenser on the wall. Before I left the house at 2:30, I saw him working on that. Apparently he removed it from the wall and left it on the floor and then LEFT!! On the wall in my bathroom is my broken towel rack which was important to me and still has not been addressed. The problem is that when Henry comes in he focuses on things your company has decided that we need done not the things we need done. This kind of service may work for other families but for us when we contract with a handyman, we expect to see what we want done, especially after 2 six hour visits. This service is not for us. We were terribly dissatisfied with your company.

Everything they do is great. If you don't think it is, they will come back and correct it until you agree it is great!

We have done a lot of work with them and we think they are terrific. They are very professional and do a great job. We spend $345 per month with them and we work on a yearly contract with them. I will use them again in the future.

unknown

See above.