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YesReviews
3.04 Reviews
Showing 1-4 of 4 reviews
ANDREW L.
02/2009
heating & air conditioning/hvac
+ -1 moreThey failed to connect the water line to the humidifier inside the house. They failed to insulate the ducts bringing iar into the house and venting it from the house to the external unit (think sheet metal in a 20 degree freeze) and they left out the emergency heat pack which brings up the heat in a heat pump in sever cold (think 20 degree freeze). When the system could not heat the addition we called and they never responded.
Description of Work: We had a replacement air handler and humidifier put in the basement of our home, and a heat pump/air handler unit put outside our home. They also installed the ducts for the new heat pump in a new addition. They also attached venting for a new gas range.
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$14,000
ALI W.
12/2007
heating & air conditioning/hvac
+ -1 moreExtremely unprofessional. For example: vents attached to removable ceiling tiles so that adjusting the vent moved the tile; installed a vent which was simply screwed to the drywall, you could pull it off with a fingernail. They accidentally poked a hole in the ceiling and never fixed it and lost several ceiling tiles and never replaced them. They installed controls at inappropriate places (eg in the furnace room) until I insisted they move them to the living room. They incorrectly wired the humidifier so it was on continuously. Later I found out that they had not installed the furnace to code and that they had never mentioned that it required a permit - which they made no attempt to obtain for obvious reasons. Despite repeated visits they never managed to fix everything until they finally offered to do additional work in 'compensation' but never returned. Ignored my phone calls and letters.
Description of Work: Installed new furnace, ventilator and humidifier.
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$8,000
MIRIAM G.
10/2007
heating & air conditioning/hvac
+ -1 moreGreat once he got here, but he didn't show the first day and was about 15-20 minutes late the second. The service man was very patient and helpful - explained what he was doing and showed me how things worked. Also gave advice on how to save gas and cleaning the water heater.
Description of Work: Pre-winter cleaning, preventative maintenance.
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Yes, I recommend this pro
$89.95
MARC G.
08/2006
heating & air conditioning/hvac
+ -1 moreThis is the second time we have used Great American. The first time was when we moved into our home and the heating went out. This summer the a/c went out. In both cases, they were extremely polite, prompt and professional. Their work was easily 20% less expensive than anybody else's quote. They performed the installations quickly and within one or two days of purchasing the order. An excellent HVAC company.
Description of Work: New a/c installed.
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Yes, I recommend this pro
$2,650
Contact information
665 SOUTHLAWN LN, Rockville, MD 20850
www.greatamericanheatandair.comLicensing
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
GREAT AMERICAN HEATING & AIR CONDITIONING is currently rated 3 overall out of 5.
No, GREAT AMERICAN HEATING & AIR CONDITIONING does not offer free project estimates.
No, GREAT AMERICAN HEATING & AIR CONDITIONING does not offer eco-friendly accreditations.
No, GREAT AMERICAN HEATING & AIR CONDITIONING does not offer a senior discount.
Yes, GREAT AMERICAN HEATING & AIR CONDITIONING offers emergency services.
No, GREAT AMERICAN HEATING & AIR CONDITIONING does not offer warranties.
GREAT AMERICAN HEATING & AIR CONDITIONING offers the following services: FURNACES, AIR CONDITIONERS, HUMIDIFIERS, AIR CLEANERS, WATER HEATERS, BOILERS, HEAT PUMPS, THERMOSTATS, DUCT WORK, AND ALL OIL EQUIPMENT.
Contact information
665 SOUTHLAWN LN, Rockville, MD 20850
www.greatamericanheatandair.com