Granite Works

Update on 10/13/2022: The response provided by the business below is inaccurate, and another example of dishonest and unethical conduct. The facts are, we were not provided our deposit back even when they were not able to provide the service, and we had to dispute charges thru our credit card company to get our money back. So my advice still remains the same, do not work with them. If you do, at least ensure you modify the contract to include a clause to get your deposit back if they are unable to provide the service in an acceptable timeframe. Their current contract has no such protection for customers, they have unlimited time to provide the service. Use a Credit card for added protection if the company refuses to pay you back what they owe you. We had a horrible experience working with Granite works and will not recommend this company to anyone. We selected a quartz countertop with their sales rep (Evan and Snell), we paid the 70% deposit and were told that the countertop will be installed within 1 week after the measurement. They could not deliver the countertop even 3 weeks after the measurement as their supplier did not have it in stock, and they could not even give us a timeframe for when it will be in stock. So we asked to give our deposit back. At this point, they said they will deduct 30% from the deposit as a contract cancellation fee! and refused to give our full deposit back or give a timeframe of when they will be able to install the countertop. We were so shocked by this response and were totally in disbelief that the company could do this and act with such dishonesty. This is a brick-and-mortar store with several years of business, maybe they are under new ownership, otherwise, I am not sure how they could survive with such bad business practices. Fortunately, we paid using a credit card. Our credit card company was able to dispute the charges on our behalf. But we had to go thru a lot of stress and paperwork just because we had $5,500 at risk (70% deposit) and our kitchen remodeling project was stuck incurring additional contractor expenses. Please be careful working with this company. If you do decide to work, please ensure you modify the contract with a clause that gets your deposit back if the company is unable to provide the service within the acceptable timeframe. Their current contract has no such protection for customers. And from our experience, we can tell that Granite Works will not act ethically in difficult situations. Also, always use a credit card for payments as it provides additional safety and protection for the customers in such situations.

Granite Works designed and built our home office with quartz countertops. The final work was great. Workmanship and value were excellent. I recommend Granite Works for any office build-out work.

Gabriel has an excellent showroom! He takes the time to show you every material that he will potentially use and doesn't try to up-sell! The quality of work is what you pay for because his craftsmanship is amazing! He is a great guy and will/have recommend his services to anyone!