About us
Business highlights
31 years of trusted experience
Services we offer
Amenities
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Photos of past projects
Reviews
4.77 Reviews
Showing 1-7 of 7 reviews
Michael R.
05/2016
computer repair
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Karen S.
05/2016
appliance sales
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
John H.
04/2012
home theater design, computer repair, appliance sales
+ 1 moreThey arranged for the installation of the refrigerator and the installation and plumbing of the ice maker. It is good store to browse around, but you may have to track down the sales people in another department.
Description of Work: I bought my new refrigerator at Best Buy the last time I was there.
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Yes, I recommend this pro
$700
Erin R.
05/2011
appliance sales
+ -1 moreIssues in no particular order: 1) The Optima contractors that they hired to install our new range and microwave were unprofessional. They came into our home and rattled off $500+ worth of "repairs" that were needed to install the units. Said that they would do them for us. One of the items on their list was the rewiring of an electric outlet. They are NOT electricians. No way we were going to let them do that. Next came the extension of the gas line, and a few other things I can't remember. In short, we said do not install. We took our business elsewhere. Sears in Montgomery Mall had Quality Kitchens do our install. They were professionals who didn't see all that the work the others required. They actually installed a shutoff valve which we really needed that Optima never suggested. We now have a wonderful and SAFE stove and microwave thanks to them. 2) We had a double unit (microwave & stove combined). It was a very old model and very big. We informed the sales person that we had this unit. He said no problem with the haul away. The people arrived "Optima" contractors, and said that they couldn't haul the unit away even though we paid for it. Best Buy was reluctant to come get it, but we insisted. We will NEVER buy from Best Buy again if it requires any type of installation. DON"T DO IT!!
Description of Work: There were no services performed as we sent them away. They were supposed to install a stove and microwave.
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$1,763
FRANK T.
09/2005
home theater design
+ -1 moreTHE REPRESENTATIVES WERE HELPFUL AND COURTEOUS. THEY ANSWERED ALL OF MY QUESTIONS AND WERE ABLE TO FIND THE RIGHT TV FOR ME. I COULD NOT SK FOR A BETTER EXPERIENCE.
Description of Work: I RECENTLY WANTED TO REPLACE MY OLD HOME THEATER SYSTEM. WHEN GOING TO BEST BUY, THE REPRESENTATIVES WERE VERY HELPFUL IN ANSWERING MY QUESTIONS ABOUT THE SYSTEM. THEY ALSO INSTALLED MY SYSTEM.
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Yes, I recommend this pro
$2,500
FRANK T.
09/2005
computer repair
+ -1 moreTHIS WAS A GREAT EXPERIENCE. THE GEEK SQUAD WAS VERY HELPFUL & EVEN THREW IN A FEW POINTERS ABOUT USING THE INTERNET. HE WAS VERY HELPFUL & EFFICIENT IN HIS WORK.
Description of Work: RECENTLY MY COMPUTER HAD A FEW VIRUSES & WAS NOT RUNNING TO ITS FULL POTENTIAL. A GEEK SQUAD PERSONNEL CAME OVER TO MY HOUSE, UPDATED MY SYSTEM, & PUT IT IN WORKING ORDER.
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Yes, I recommend this pro
$400
RUPINDER B.
03/2005
computer repair
+ -1 moreTHE GEEK SQUAD REPAIR GUYS AT BEST BUY WERE VERY COURTEOUS, KIND, AND ANSWERED ALL MY QUESTIONS. THEY REPAIRED MY COMPUTER QUICKLY, AND SHOWED ME WHAT WAS WRONG. THE PRICE WAS SOMEWHAT HIGH, BUT I WAS IN A HURRY, SO IT WAS WORTH IT. VERY WELL DONE, WILL BRING AGAIN.
Description of Work: REPAIR OF HOME COMPUTER, INCLUDING INSTALLATION OF NEW MOTHERBOARD AND MEMORY.
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Yes, I recommend this pro
$100
Contact information
1200 ROCKVILLE PIKE, Rockville, MD 20852
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Appliance Sales and Installation,
Stereo and Home Theater Systems,
TV Sales,
Computer Sales,
TV Repair,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.7 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
1200 ROCKVILLE PIKE, Rockville, MD 20852
www.geeksquad.com/repair