Factor Appliance

Description of Work: My refrigerator stopped working. They checked to see if it was fixable. They seemed very knowledgeable. They determined that the refrigerator was not worth fixing, and this seemed to be an honest answer.

Description of Work: Freezer reair

Description of Work: Checked machine, and came to conclusion I needed a new one....

Description of Work: Based on my description Adrian know what the problem was a came the same day. Very fast and very good.

Description of Work: Worked on two of my appliances

Description of Work: refrigerator repair.. freezer fan needed to be replaced. |outstanding service and very professional

Description of Work: Diagnosed the washer as having a transmission problem and cheaper to purchase a new one over fixing it. They were honest and told me what they thought instead of trying to get more money out of me to fix it.

Description of Work: Repaired my Samsung Dryer twice; once for a hear sensor issue, and once for a "noise" (clog on blower fan). Extremely courteous, reliable, punctual; everything I would expect from an Angie's List recommended provider. I would highly recommend Factor Appliance.

Description of Work: This gentleman was amazingly helpful, prompt and polite. He used to work for Sears, now has branched out on his own. I would highly recommend him.

Description of Work: I left a message after hours for refrigerator repair. Adrian called me back the next morning, I explained the problem and he told me how I can fix it myself. I had never even met the guy or used his company before. Knowing that he could have told me or charged me anything yet offered advice for free is very admirable! His solution worked and I would definitely call him again. Thank you Adrian.

Description of Work: Evaluated our 10 yr old Sears Kenmore refrigerator and found that a previous repair had been done using a cheap method, leading to the new failure. Helped us decide that we needed a new frig. Gave us a part for free, which I paid him for anyway, to keep our old frig running for several days until the new one got delivered and set up! | |Absolute A++++ for service, promptness, and "straight-up-ness"!!

Description of Work: Replaced faulty broiler igniter switch and installed new ice maker.

Description of Work: .

Description of Work: Replace ice maker

Description of Work: Had a very nice experience with Factor Appliance. Last night, i discovered that my dryer wasn't working, and found these guys on Angie's List. Went on their website at midnight and got a call back at 8 am, and a visit from them the same day. After dismantling the dryer he identified three things non working and gave me great advice about options to repair. In the end my 8 year old dryer wasn't worth the price of the replacement parts alone, let alone the labor cost. I highly recommend these guys: for service, knowledge and timeliness (he also worked with me to change my appt time by 45 mins due to a conflict on my part).

Description of Work: Adrian promptly responded to my call for service on a Kitchenaid Microwave. After he looked at the appliance, he determined that the parts that needed replacing were still under warranty. Since he was not an authorized Kitchenaid technician, he advised me to have the repairs done with an authorized Kitchenaid repairman, so we would not have to pay for the parts.. Later that day he followed up with a phone call to let ;me know he had studied the diagram of the display console further and also verified the problem with a friend who is a Kitchenaid tech. Adrian was honest, polite, efficient and caring. If he had not been as honest as he was, we would have spent a much larger amount of money on repairs. I would highly recommend him.

Description of Work: Dryer repair

Description of Work: I called this company to inspect my electric cook top as it was taking a lot longer than usual to warm up food. The service technician came on time and he was very professional. Apparently there was no problem with the cook-top and he assured that this is how the glass top supposed to work. I am very happy with their service and integrity.