Welcome to Express Dry Carpet Cleaning! Our company is based in Rockville, Maryland and serve both Montgomery and Howard county along with the greater Washington DC metropolitan area. We have been professionally cleaning carpets in and around Montgomery County, Maryland for over 15 years and our mission has become simple and clear - Provide superior performance and outstanding customer service before, during and after our job is complete. All of our personnel has extensive experience accompanied with very thorough training to ensure their work meets the quality that has become expected from express dry carpet cleaning. Cost is determined by the job. Additional DBA - Express Dry Carpet. Award winning. Phone: (301) 607-0099
This company did $6500 worth of damage to our floors. They initially agreed to pay for the repairs but when I sent them the bill they suddenly claimed that they didn't do any damage and wouldn't pay. Beware!
Description of Work: Carpet and hardwood cleaning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert H.
09/2019
5.0
air duct cleaning
+ -1 more
Great. Via a special, this company performed the duties promptly and efficiently.
Description of Work: Air Duct Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Anne A.
08/2019
5.0
carpet cleaners
+ -1 more
Stains I never thought could be removed were removed which was excellent.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Anne A.
08/2019
5.0
carpet cleaners
+ -1 more
Bill did a great job, he showed up right on time and got the job done promptly. The carpets look great thanks to him.
Description of Work: Carpets needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Alex K.
07/2019
5.0
carpet cleaners
+ -1 more
Job was done professionally. Friendly workers.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Cindy M.
07/2019
5.0
carpet cleaners
+ -1 more
Fantastic! Nabil did the work and was fast and did high quality work. I am very happy. I will call him again!
Description of Work: Cleaned my basement apartment carpet and removed stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Steve D.
07/2019
5.0
carpet cleaners, air duct cleaning
+ 0 more
Bill was fantastic. He called to let me know when he would arrive, and then arrived on time. He did excellent work. I would definitely ask for Bill again.
Description of Work: Air duct cleaning and carpet cleaning for move in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$418
Christine B.
07/2019
5.0
carpet cleaners
+ -1 more
The gentlemen were very professional.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aneesah W.
07/2019
5.0
carpet cleaners
+ -1 more
They were great. On time with excellent customer service. I was debating get new carpet but wanted to try the deep clean first to save money if possible. So glad I did. I can forgo getting new carpet until next year because my carpet looks great!!
Description of Work: 6 Rooms Deep Cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William L.
06/2019
5.0
carpet cleaners
+ -1 more
Very impressed by Nabil and his professionalism. He showed up late, but made sure to call and let me know and give me a heads up that he was going to be late due to traffic. Very friendly, did a great job, and would definitely hire again! He explained what he was going to do and was honest that I did not need to add a level of cleaning, which I very much appreciated! All in all a great experience.
Description of Work: Moving Out Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$159
Thomas C.
05/2019
5.0
air duct cleaning
+ -1 more
The technician Nabil came over and did a superb job, very efficient and effective. He was tied up in the Beltway traffic and called me twice on the way. He is polite and very courteous.
Description of Work: Air Duct Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Liz G.
05/2019
5.0
carpet cleaners
+ -1 more
Nabil was on time, professional, polite and explained everything. Would be happy to recommend or work with them again!
Description of Work: We had a water damage issue with our basement carpet. Had to rip out the pad but the dry carpet still smelled. Had them out to deep clean the stairs and the area that was wet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Marie S.
05/2019
5.0
carpet cleaners
+ -1 more
Nabil did a great job. He was able to remove all my carpet stains. He worked quickly and efficiently. The carpet looked great when he got done. I definitely recommend.
Description of Work: Needed a deep carpet cleaning when leaving an apartment at the end of my lease.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
SALVATORE R.
11/2018
5.0
carpet installation
+ -1 more
They did a good job and they were very professional. I would hire them again and I would highly recommend them.
Description of Work: They stretched my carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ebony F.
06/2018
5.0
upholstery cleaning, air duct cleaning, dryer vent cleaning
+ 1 more
Everything went well. The two servicemen came together. One did the vents/air duct and the other took care of the sofa. They were professional, friendly, and kind.
Description of Work: Dryer vent cleaned, air ducts, sofa cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Steven W.
06/2018
5.0
carpet cleaners
+ -1 more
Very prompt and professional at reasonable price.
Description of Work: Wall-to-wall carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Jewel L.
05/2018
5.0
carpet cleaners
+ -1 more
Bell of the Rockville MD location did a great job, very professional and helpful.
Description of Work: Vaccine and carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Judy F.
04/2018
5.0
upholstery cleaning
+ -1 more
Justin's work is perfect in every way. I will recommend him to my friends.
Description of Work: He did a sofa cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Ellis T.
02/2018
3.0
carpet cleaners
+ -1 more
Never seen anything like this service. Instrument used was a whirling mop. No steaming, no dry chemical treatment. Also, they do not move your furniture. Only clean around it.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Patrice B.
01/2018
5.0
carpet cleaners
+ -1 more
Justin called 30 minutes before he arrived and arrived at my home within the appointment window. He was prepared, worked quickly, and the carpets look great!
Description of Work: We had carpets on 2 stairs, a hallway, and a bedroom cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Christopher R.
12/2017
5.0
carpet cleaners
+ -1 more
Excellent job, friendly and professional service.
Description of Work: Clean two areas, remove stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
shawn M.
12/2017
4.0
carpet cleaners
+ -1 more
The cleaning went find but it was not really a dry cleaning like I expected. The carpets were damp/wet for several hours after. However the results were pretty good and I would still recommend.
Description of Work: We had two bedrooms a hall and steps cleaned.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judy W.
11/2017
5.0
carpet cleaners
+ -1 more
The service took about an hour. The carpet looked measurably better. The carpet is about 10 years old, and I wasn’t expecting miracles. But I was impressed with the improvement in the appearance. The serviceman, which turned out to be the owner, was friendly, professional, and on-time. I would definitely use them again.
Description of Work: I had 5 rooms cleaned, plus a stairwell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Beryl S.
11/2017
5.0
carpet cleaners
+ -1 more
Jason was great. He called ahead to let me know when he would arrive and explained what he was going to do. Jason was very professional and did a great job! I would definitely hire Express Dry Carpet Cleaning again in the future.
Description of Work: Cleaned the carpets in a den, small bathroom, stairs and upstairs landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Naimah S.
10/2017
1.0
carpet cleaners
+ -1 more
I will not be working with this company at any point in the future. I had a confirmed appointment. Express Dry Carpet Cleaning called me a couple of hours before the cleaning appointment saying they couldn't do the work because I didn't get my appointment information in on time. That was a lie; I have an email chain with the confirmation details included to prove it. They should just be honest with customers if they are unable fulfil the work. This company is unprofessional, and not recommended.
Description of Work: I purchased the special for 3 rooms for $159.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Express Dry Carpet Cleaning
We are surprised that you gave us a bad review for work that we did not perform. You did emailed us on Thursday and requested to set up carpet cleaning appointment which we gave you options available, one of those option was for this past Saturday. You responded back to our email on Friday and by that time the appointment slots for Saturday was fully booked. We specifically mentioned in our email communication that Fridays/Saturdays time slots get filled up fast, therefore you needed to respond as soon as possible. Our Office team called you on Saturday morning after reading your email that you responded a bit late and wanted you to inform you that you were not on Saturday appointment schedule instead of making you wait the whole day and no show. We reached out to you to set up another appointment but you didn't want to hear it and hung up on us. Since we didn't perform any service, we requested that you contact Angie's list for a full refund. Thank you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Dryer Vent Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Drywall,
Heating and Air Conditioning,
Carpet Sales and Installation,
Interior Painting,
Exterior Painting,
Pressure Washing
FAQ
Express Dry Carpet Cleaning is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 2:00 PM
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 2:00 PM
Express Dry Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa