EstateMax Estate & Downsizing Sales & Auctions

I met with Laurie and Steve for an initial walk through of the property, then they took care of the rest, which included posting videos on their websites and social media as well as Craig's List ads before and during the sale. They handled the entire set up, including disposing of items that wouldn't sell. More than 350 people visited over the course of the two-day sale. They were able to sell art, tools, records/CDs and more.

The sale was performed according to our contract

We don't know how this could have gone better. EstateMax was very punctual in the initial meeting and review. Everything was spelled out for us beforehand. The best part was we did not have to lift a finger...EstateMax handled every aspect of the estate sale. Throughout this whole process EstateMax was extremely professional and did all they said they would. We highly recommend them for this type of service.

Laurie and Steve were extremely knowledgeable and professional about their work. The two of them are a great complement to one another in regards to the estate and moving sale industry. Laurie really knows the market (what works, what doesn't) and the value of goods and Steve is very organized and business focused. They really came through for us. They did all they could to meet every need we had, including a short time frame. We were more than pleased with the services of each and every member of Estate Max.

not well, as the final 2 days of the 3 saw heavy rain and thus I actually lost about $1000 rather than making any money from my historic house full of collectibles and quality items. very disappointing, and unfortunate that the company apparently has no contingency plan in cases of extreme weather affecting the event (at least I was never offered any). The company did spend time cleaning out and donating, so the house is clear for settlement and I appreciate those efforts -- as an elderly widow, my options are very limited

Prompt efficient service. Open communication

Very well. I was unable to empty the entIre home due to time but was allowed to place final personal items behind locked room before sale began. I had expected better "broom sweep" which was in contract at end of sale however any unsold items were removed and donated. Final clean up cost a bit more due to my husbands shop which included heavy equipment but it too was picked up. Payment was quick and donation forms were sent to me.

They were outstanding! They got me much more money than i expected, they were very professional and there is no stress, my house was left perfectly empty and clean. I highly recommend them!

My parents' house was full to the brim with items they couldn't take to their new home. 5500 Square feet of 50 years of living! Just thinking about clearing it out was daunting. EstateMax came in and sold so much of it without us having to be involved. They price the items, advertise, and run the sale. Turning over the house to them was a relief. They also offer services to clear away what's left and/or donate it. EstateMax is the way to go. They are professional and experienced and work to get the most people through the door to sell the most product.

Great people. Will work with again.

I would highly recommend EstateMax to anyone needing to downsize, move, or sell off items from an Estate. My parents lived in their home for over 40 years and, as the Executor of their estate, I was very concerned on how to liquidate the tangible assets in the house and dispose of what was left. Steve and Laurie were outstanding in the assistance they provided. They knew exactly what had to be done and had the Estate Sale conducted in three days and then emptied the house of all items not sold. They came in a week prior to the sale and took professional photos of the items for sale so perspective customers could review them on line before coming to the sale. They capably handled everything and did not need us involved in any part of the sale. They came in and staged the home to maximize the sale and then disposed of the unwanted items for a minimal cost to the estate. They provided receipts for every item sold so there was no doubt what items sold and what didn't. After the sale their team emptied the house so all we had to do was prepare it to put on the market. The whole process was very easy for us because they did everything. The loss of family members is always a difficult time and the services provided by EstateMax minimized the impact of this part of dealing with an Estate. My sincere appreciation to Laurie, Steve and the rest of their team in conducting this service with minimal to no impact on our family.

Their estates sales are well organized and they are knowledgeable on the items for sale. Prices are reasonable and they were very professional and courteous. I attend many of their local sales and look forward to them.

I have dealt with unprofessional individuals before; however nothing compares to Laurie Zook and Estate Max. Based on my brief encounter with her, I would highly advise any and all prospective consumers to avoid engaging with this individual and this organization. I initially reached out to Estate Max as a result of moving my father into a nursing home. My aim was to liquify his belongings. At first Ms. Zook was pleasant. The issues began though when Ms Zook attempted to send me a contract via text message. I was unable to open the text message and asked her to send it via email which she claims she did, though i had not received one. At around 5pm on June 11, 2018, we spoke again and she sent over a contract to my email around 5:30 in the afternoon. I then received a phone call and text at 7:35pm asking for the contract to be signed and a deposit sent ($600). Otherwise, she warned, she would have to cancel the service scheduled for the next day At this time I was at the nursing home tending to an issue with my father and requested that the service be canceled. At this point, i received multple text messages from Ms. Zook accusing me of "being a fake", "wasting her time," and "setting her up". Despite my push-backs against her texts, I finally had to threaten her with my attorney and ended up blocking her number. I have been in customer service for over 20 years and I have never experienced anyone or any organization so unprofessional and frankly childish. I am certain Ms. Zook and her colleagues will dispute this review. Therefore I offer the texts themselves I received from her, so other consumers can make up their own minds. Bottom line, my advice is to stay away from this individual and this company

Estatemax arranged items attractively and advertised the sale. Laurie was very professional and efficient. The house was left in very clean condition without anything for me to handle so that I could prepare the home for sale. Her services were a huge help.

It went very well would have liked to have the sale at a later date but we had to move on short notice.

Laurie and her team were great to work with. The estate sale was professionally managed and run well. Laurie was prompt in responding to questions. She was very helpful in arranging for the shipment of several items after the sale.

Thank you Laurie and Steve for selling all our “stuff” and leaving our house swept clean for the new owners. What a relief to know our items have all been recycled. What a pleasure working with Estate Max. Awesome!

Everything went very well, I netted a profit greater than expected though everyone should realize that most owners value their "stuff" much higher than is real so don't expect huge profits. Coming out in the positive and having the house emptied for the renovation to begin was well worth it. EstateMax did a great job advertising and setting up the sale and seeing it through to the end! I would highly recommend them as professional estate sale professionals.

We called them and spoke with a woman who was the owner of the company. She told us that they only offer services once you've moved out of the house. We asked her if there was anyway to do any sort of selling before we moved but she said they only do business one way. They only sell your things once you've moved out of the house. It was quite an unpleasant conversation and it was clear we weren't going to be able to work together.

Laurie and her team did a very nice job. After the first weekend of sale there were still items that had not sold so her team offered to extend the sale for a very reasonable fee to try to maximize our profit. There was good communication throughout the process and rapid settling of the financial side of things. They made a very difficult process (clearing out of my parents' home) relatively pain free.

Great company to work for. Highly recommend them if you are interested in selling your possessions and not worried about the process.

The event was well advertised and prepped. After the sale, the house was cleared promptly for the house closing two days later.

Laurie and Steve were very professional and easy to work with. They were able to accommodate our request to move up the Estate Sale a week, when we found out we needed to move a week earlier. They were able to sell everything for more than we expected. I contacted Laurie based on EstateMax's glowing Angie's list reviews. They lived up to their reputation. After exchanging emails, a phone call, and some pictures, she came out to look at what we had to sell. Laurie explained all of the services she provides and what the cost would be. She went over the details of the contract and left us a copy for us to look at in depth. After answering several subsequent questions, we signed the contract and paid the upfront fee. Laurie assured us that we had enough items of value to make a sale worthwhile. It turns out she was right. Because we did not have any experience with Estate Sales, Laurie advised us on what items would be sellable and which wouldn't. At Laurie's request, we provided preliminary pictures, so she could put one of the more valuable items for sale on the Internet. Laurie advertised our Sale on many websites including EstateMax's own website and Facebook page, several Estate Sale sites, and Craig's List. Because we ended up supplying so many good pictures, she didn't come out two weeks before the sale to take pictures for posting online. Starting the Tuesday before the sale, Laurie and Steve came over to price all the items and display them. They are truly experts at pricing. Some items were sold for much more than we would have on our own. To address the concerns of the new home owners, they put down paper runners to protect the hardwood floors and carpet. Areas of the house that had no sale items were blocked off. The sale itself was from Friday to Sunday. As items were sold, Laurie and Steve rearranged the remaining items to improve their chance of sale. They ensured that people who bought heavy items had the means and expertise to remove them before the sale ended. After the sale, Laurie and Steve came back to the house to clean up and remove the few items that didn't sell, so they could donate the items to charity for us. Laurie then wired us the proceeds of the sale minus some administrative costs and mailed us the all of the sales and donation receipts. In addition, She mailed us valuable item that the movers forgot to pack and one item that didn't sell that we decided to keep. All in all, we were very satisfied with EstateMax and highly recommend them. Their services were well worth the fee.

My 7 year old son and I stopped into an estate sale that was being managed by Estatemax. As customers, we had a fabulous experience! We interacted with two representatives of the company. Both ladies were courteous and attentive, and gave us ample time to browse independently. When it was time to go, my son discovered an item that he simply loved. He did not have enough money to pay for the item, but wanted to negotiate. It was a request that I could not deny, so I led him to one of the representatives. She was charmed by my 7 year old's request and sent the home owner a message asking if he agreed to my son's offer. The offer was accepted. My 7 year old learned a great lesson, and was able to purchase a dream item. Estatemax could have ignored my son, but instead went above and beyond to help. If you are looking for this type of service, you can be sure that potential customers will be treated exceptionally.

Sale went smoothly. Funds were transferred per agreement. Items not sold were placed on consignment in their warehouse, donated to charity, or disposed of. I felt that they could have been a bit more organized and provided a bit more unsolicited communication throughout the process. Other than that I think they did a great job.