Elizabeth House Cleaning

House Cleaning, Ceramic Tile, Floor Cleaning and Waxing

About us

Elizabeth Maids Cleaning Services is a domestic referral agency based in Maryland with more than 10 years’ experience. We are dedicated to providing you with top-notch cleaning services for your home or office. Your time is precious, and we understand that cleaning is really just one more item on your to-do list. Leave the cleaning to us and we will take care of everything, leaving you with more time to spend on the things that matter. Additional email: info@elizabethmaids.com.

Business highlights

25 years of trusted experience

Services we offer

Residential & Commercial Cleaning Services, Move In & Out Cleaning, & One Time Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
2%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 101-125 of 198 reviews

Philip N.
10/2016
5.0
house cleaning
  + -1 more
Very friendly. Were punctual and did a good job, we would definitely use again!
Description of Work: Deep cleaning for a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly M.
09/2016
5.0
house cleaning
  + -1 more
Ronald was fantastic. He was on time, professional and did an amazing job. My kitchen floors are beautiful! Very easy to work with.
Description of Work: We needed tile for our kitchen renovation. Ronald was fantastic. He was on time, professional and did an amazing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonya M.
09/2016
5.0
ceramic tile
  + -1 more
I would like to revise my review from 9/2/16. Elizabeth House Cleaning contacted me and offered to perform the work at a discounted price. They met me out at Home Depot to select my tiles and were very accommodating. I appreciate their desire to make this situation right which speak volumes to their true character. Thank you for your willingness to make a wrong right. Not many companies care enough to do this. They are a wonderful family owned business and hard working. Please note that my previous review had nothing to do with the home cleaning services they provide.
Description of Work: UPDATE FROM REVIEW ON 9/2/16 - NO WORK PERFORMED

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen W.
08/2016
5.0
house cleaning
  + -1 more
They were on time, even arrived earlier than expected. The experience overall was great.
Description of Work: They did a complete deep housecleaning. It went very well! They were very detailed with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dolly S.
07/2016
5.0
house cleaning
  + -1 more
It went very well. The group was very courteous, professional and efficient. They did an excellent job cleaning the appliances, furniture and floors.
Description of Work: general housecleaning for two stories.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ravi M.
07/2016
5.0
house cleaning
  + -1 more
They did an excellent job. Arrived on time. They were quiet and professional and did not wake up 2 sleeping babies. I was very impressed with the workmanship and the final results. They really did a great job. I would hire them again.
Description of Work: The professional team arrived to re chalk trouble areas in 2 bathrooms and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Marc M.
07/2016
5.0
house cleaning
  + -1 more
Life is getting busier, so my wife and I decided to start monthly house cleanings. We got a couple quotes and Elizabeth's was the best by a good margin. She is very friendly, scheduling was fast, and she pays close attention to details. For example, they cleaned our lamp covers (there was tons of dust in them but we didn't realize it was there until she pointed it out), under our bed, behind furniture, inside our gross oven, and so on. When they were done the house looked like a nice hotel. We look forward to continuing with the monthly cleanings!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Julia H.
05/2016
5.0
ceramic tile
  + -1 more
Our tile was ogee shaped, and so it required a fair amount of cutting and careful positioning. Rona came prepared to work and double checked that we had all of the right materials available from the beginning so that there was no extra delay or surprise trips needed to the hardware store. He installed the tile with care for detail and with an opinion on how to align it to make it look best, which we appreciated. He was friendly, communicative, and he asked questions to confirm our preferences along the way. When we realized that we had received a box of matte tiles and a box of glossy tiles from the store by mistake (something that I would notice but my husband would not!), Rona helped by pulling down the wrong tiles, scheduled with us to come back later to redo that part of the work (which we paid for, of course), and even offered to swing by the store to pick up the right tiles for us before he came. This was wonderful service. We would definitely hire him again.
Description of Work: Rona installed backsplash tile for us in our kitchen and in-law suite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marianne R.
05/2016
5.0
house cleaning
  + -1 more
Ronald was on time and very efficient. I was very pleased with the quality of the work he did. I highly recommend him.
Description of Work: Grouting work in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth D.
05/2016
3.0
ceramic tile
  + -1 more
had to get the deal refunded to my card
Description of Work: bought deal but they didnt service my area. waste of time.
Rating CategoryRating out of 5

Michael T.
05/2016
5.0
ceramic tile
  + -1 more
Found Elizabeth House Cleaning through Angie's List and reviews. Paid $99 for 3 hours of Caulking and Grout Restoration and Repair. Took a little back and forth to get the appointment but once Ronald came to do the work, he was great to work with. Ronald worked the entire time and did an excellent job. He grouted a tile or two that needed to be re-done. Also re-caulked several bathrooms as well. Would highly recommend and would use this provider again.
Description of Work: Caulked and Grouted some bathroom tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Sid R.
05/2016
1.0
ceramic tile
  + -1 more
I purchased a tile cleaning through Elizabeth House Cleaning. I was unaware that the tile and grout services would be provided by her husband. There were some initial communication issues; however, I do speak some Spanish so we did manage to understand each other. After I purchased the deal and received the confirmation email from Angies List, I sent an email to introduce myself and determine their availability. I did not hear from them so I called. The wife answered I asked her if they received my contact information. She said that she could not find it. I asked to schedule the services and she mentioned that her husband needed to be contacted. I said great, can you give him my phone number so that he can call me at his earliest convenience. She said that she could not call him and that I would have to call him. I was shocked as I was calling to support their business -- to give them money. She was so rude and abrupt. I said that I would call him to save her some time. I called her husband and he said that he would call me back to schedule later that night as he was busy. He also mentioned something about Americans and scheduling. He wanted me to wait until he was ready to schedule me at a time that predetermined by him. He did not call me back so two days later I sent him a text message that stated that I would have to be patient to schedule and if I did not like this I could cancel the services. I sure did cancel the services. This business is unprofessional, disrespectful, and horrible to deal with. Their language skills are poor and their attitude is worse. I would not trust this group to do any work for me or to even be in my home. They listed the lowest price, and as the saying goes, "You get what you pay for!" Their basic vibe was that they hate working for Americans other than to get money.
Description of Work: A caulking deal was purchased from Elizabeth House Cleaning.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Sid R.
05/2016
1.0
house cleaning
  + -1 more
I purchased a tile cleaning through Elizabeth House Cleaning. I was unaware that the tile and grout services would be provided by her husband. There were some initial communication issues; however, I do speak some Spanish so we did manage to understand each other. After I purchased the deal and received the confirmation email from Angies List, I sent an email to introduce myself and determine their availability. I did not hear from them so I called. The wife answered I asked her if they received my contact information. She said that she could not find it. I asked to schedule the services and she mentioned that her husband needed to be contacted. I said great, can you give him my phone number so that he can call me at his earliest convenience. She said that she could not call him and that I would have to call him. I was shocked as I was calling to support their business -- to give them money. She was so rude and abrupt. I said that I would call him to save her some time. I called her husband and he said that he would call me back to schedule later that night as he was busy. He also mentioned something about Americans and scheduling. He wanted me to wait until he was ready to schedule me at a time that predetermined by him. He did not call me back so two days later I sent him a text message that stated that I would have to be patient to schedule and if I did not like this I could cancel the services. I sure did cancel the services. This business is unprofessional, disrespectful, and horrible to deal with. Their language skills are poor and their attitude is worse. I would not trust this group to do any work for me or to even be in my home. They listed the lowest price, and as the saying goes, "You get what you pay for!" Their basic vibe was that they hate working for Americans other than to get money.
Description of Work: The provider did not perform any services as paid for and their communication skills and attitude is terrible.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Elizabeth House Cleaning
this none true all that words do you mention on this profile one more thing we are totally honest and my husband ronal and I we do love work for all typeof people many of my great costumers are American you has be honest and said you unpatiente each costumer has schedule we try to conctac you my husband ronal and my person we try to give schedule but you never never respond it our email read ours rewievs first and take look how many costumer are completely satisfated whit our service but thanks

s W.
03/2016
5.0
house cleaning
  + -1 more
They were timely, thorough, and detail oriented. House was very clean after they left. Will definitely be using them again!
Description of Work: This was an Angie's List Deal - 3 individuals came and cleaned my house top to bottom, including fridge, microwave, and oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karin J.
02/2016
1.0
ceramic tile
  + -1 more
Multiple calls, 3-4 times and left voice mails. The service provider would state they would get back to me or not respond. Never received any call backs. Called the number for grout and caulking, said he would call me back. Called again and no call back. Since there has not been a response to my queries, it is not worth my time. I will be looking for other service providers.
Description of Work: Purchased $99 Big Deal for Three Hours of Tile, Caulking and Grout Restoration and Repair.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Elizabeth House Cleaning
HELLO DEAR MS [Member Name Removed] JONSTON I V,EN CALL YOU FOR SOU MANY TIMES THEN YOU DID RESPOND TO ME HE,RES DATES 12/22015 /1/12016 /1/10/2016 1/18/2016 ANGIES LIST ALSO THEY CAN CHECK MY EMAIL RECORDS SOU PLEASE DONT SAIYING I DID NOT CALL YOU BECOUSE IDID YOU WAS THE ONE RESPOND ME BACK BUT ANY TIME DO YOU WANT CONCTACME AGAIN FELL FREE TO DO IT

Carol F.
01/2016
5.0
ceramic tile
  + -1 more
Work was performed with excellence and care. My bathtub tiling looks brand new. It hasn't look this good for 10 years. Ronald was professional and worked non-stop. I'm very impressed with the quality of work and would highly recommend this service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve C.
01/2016
5.0
house cleaning
  + -1 more
Very well, a very nice and thorough job was done.
Description of Work: Replaced caulk in bathrooms and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

William B.
01/2016
5.0
house cleaning
  + -1 more
Outstanding, Angie and her crew were extremely professional and punctual. They did a great job and I would recommend them without hesitation. I have and will continue to use them for all my housecleaning needs.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Melanie L.
01/2016
5.0
ceramic tile, house cleaning
  + 0 more
Ronald was very thorough and very pleasant to work with. He did an excellent job and clearly takes pride in his work. The front hall looks like new. I am already planning to use his services again!
Description of Work: Ronald removed the crumbling grout around the marble tiles in my front hall, and applied new grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ellen M.
01/2016
5.0
house cleaning
  + -1 more
I enjoyed having Elizabeth and her team in my home. They did a fine job and I look forward to having them clean my house on a regular schedule.
Description of Work: Cleaned my 3 bedroom, 3 bath home. Were a pleasure to deal with. very accomodating, did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Katrina C.
01/2016
5.0
ceramic tile
  + -1 more
This was an Angie's List Big Deal. Mr. Penate quickly contacted me and scheduled a time to review what needed to be done. He did an outstanding job of installing a kitchen backsplash of penny tile. I am extremely pleased and will definitely use his services again.
Description of Work: Installed a kitchen backsplash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Noreen A.
01/2016
5.0
ceramic tile, house cleaning
  + 0 more
Ronald Penate came to our house for an inspection of the work to be performed and colors for the sealant prior to doing the work. He took out all the original sealant top and base of my Corian counter and refinished it. Looks brand new. He is excellent!
Description of Work: This was for resealing my Corian kitchen countertop. The original grout/sealant was wearing away so Ronald came in and refinished my entire countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Corinne S.
12/2015
2.0
ceramic tile
  + -1 more
I attempted to contact them several times and they had promised to get back to me with an appointment to complete the work, Due to their unresponsiveness I was unhappy with my initial contact and requested a refund for this service.
Description of Work: $99 for Three Hours of Tile, Caulking and Grout Restoration and Repair
Rating CategoryRating out of 5

Response from Elizabeth House Cleaning
good evening Dear ms [Member Name Removed] I was call you many times to try to gett it schedule whit you then for several times you toll me do you want after Christmas then I,m surprised what review do you givet to me I was waiting for you to give me apoyment but you did but is fine angie list will refound the money to you good luck

Sam A.
12/2015
5.0
house cleaning
  + -1 more
Mr. Penate was punctual and professional. The work done was excellent. I would recommend this service provider for anyone needing tub caulking.
Description of Work: Penate Tiles Flooring was hired thru Elizabeth House Cleaning to do calking and grout work . Ronald Penate preformed the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Elizabeth House Cleaning
.

Jane T.
11/2015
5.0
house cleaning
  + -1 more
The services turned out well and I continue to use her.
Description of Work: She comes and cleans my 2 story home every 2 weeks. She does a general cleaning of everything but the bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Contact information

4913 McCall St, Rockville, MD 20853

http://www.elizabethmaids.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

Elizabeth House Cleaning is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Elizabeth House Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Elizabeth House Cleaning offers free project estimates.
Yes, Elizabeth House Cleaning offers eco-friendly accreditations.
No, Elizabeth House Cleaning does not offer a senior discount.
No, Elizabeth House Cleaning does not offer emergency services.
Yes, Elizabeth House Cleaning offers warranties.
Elizabeth House Cleaning offers the following services: Residential & Commercial Cleaning Services, Move In & Out Cleaning, & One Time Cleaning.

Contact information

4913 McCall St, Rockville, MD 20853

http://www.elizabethmaids.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM