Carpet & Floor Express Inc

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Carpet & Floor Express, a family owned business, located in Rockville, Maryland has been satisfying customer flooring needs in the DMV since 1991! We offer free estimates, shop-at-homes, product consultations and sales & installations of carpet, hardwood, laminate, LVT & ceramic. Our team takes the time to work with our customers in delivering the best products & services! From the first consultation to the day of the installation, we are here to make your renovations a smooth and easy process. Feel free to stop by our showroom as we would love to work with you on your future projects!

Business highlights

33 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Wall To Wall Carpet, Laminate, Hardwood Floors, Luxury Vinyl Plank & Ceramic Tile Sales, Installation, Sanding & Refinishing Of Hardwood Floors.

Services we don't offer

Carpet cleaning and repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.8182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
12%
3
2%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 176-182 of 182 reviews

Hiedi W.
09/2011
5.0
carpet installation
  + -1 more
They were fantastic.
Description of Work: We had to replace carpet in our 3 story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lori L.
06/2011
1.0
carpet installation
  + -1 more
Did not use.
Description of Work: How can this company say they do carpet repair if they state you have to buy the carpet from them! I'm guessing they think they can match my existing carpet exactly?! Need to change it to state they install carpet and remove the REPAIR!

Rating CategoryRating out of 5
professionalism
1.0


Response from Carpet & Floor Express Inc
We would like to respond to this report by saying that we do not do repairs on carpet that was not purchased from us, because we can not guarantee the quality of the carpet and its installation by other companies, and if we do the repair we basically take on the installation warranty of the installed carpet and if the repair did not last because of the quality and other reasons then we will be responsible for it to be repaired over and over. Again we would like to apologize for the confusion and add that its NOT fair to give us a report like this and hurt our Great rating on Angie's list if you have not used our company and do not know all the circumstances that surround a simple carpet repair. Again we apologize for any inconvenience that this may have caused. thank you

WILLIAM L.
05/2011
5.0
carpet installation
  + -1 more
It was excellent overall.
Description of Work: Called the company on April 18 and an estimator came on April 19 with a good selection of the type carpet I specified (medium quality/price). I made my selection and the installers came at 9 a.m. on Saturday, April 23 to install my carpet selection. They worked for nine hours with just a short break at noon. They installed the carpet at my townhouse in the living/dining area, in the downstairs hall and the upstairs hall, the stairs and in three bedrooms. They were very good professionals. They cleaned everything up and left my townhouse looking great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,244

Gina K.
11/2010
5.0
carpet installation
  + -1 more
Great!
Description of Work: Tony has been my go to flooring guy for 10+ years. As a rental property owner I have used him to replace carpet in my homes, sometimes with carpet and sometimes with laminate flooring. He is a no nonsense professional, he knows what I am looking for and is able to match the carpet to the clientele I am trying to attract while keeping the price in-line with my budget. Tony consistently meets my expectations in terms of installation timelines and is willing to work with me when need be to accomodate other contractors. He has also installed carpet in my personal residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Deborah G.
05/2010
5.0
carpet installation
  + -1 more
great.
Description of Work: We needed new carpet in the basement of our rental home. I contacted company, they were prompt in sending out someone to measure basement, after we decided on a carpet and price they were able to put it in within 3 days of our initial conversation. They were fast, professional and fair. I would recommend them. I am still waiting now over 7 days to get a response from a heating and air conditioning company I contacted regarding a new home air conditioning unit. They haven't returned my emails or calls. I am glad to recommend someone dependable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Dana B.
12/2009
5.0
carpet installation
  + -1 more
See above
Description of Work: We came in late on Saturday. We had discussed what kind of carpet we wanted. That was what Tony presented as the best all-round value. He had us look at different weights and patterns in the carpet etc. So we knew he was really thorough in finding out what kind of environment we had in the home. Then, he said he'd had no business that day so he would cut the price below the sale that was going. Jeff put down a 50% deposit and arranged that Tony would visit his house with color selections because Tony felt that colors should be selected in the light at home. This took within a few days of our visit to the showroom. The estimate came out higher than we expected; but the price was so good that it did not have much of an impact. The installers are coming in the morning to do the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

LYNNE T.
08/2006
5.0
carpet installation
  + -1 more
Fantastic!
Description of Work: Very professional, responsive and even moved an appointment around me and good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,040

Contact information

1488 Rockville Pike, Rockville, MD 20852

https://www.carpetandfloorexpress.com/

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
76528
Trade License Locale
Maryland
Trade License Authority
Maryland: General
Trade License Expiration
08/21/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Carpet & Floor Express Inc is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 7:00 PM

Saturday: 10:00 AM - 6:00 PM

Carpet & Floor Express Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Carpet & Floor Express Inc offers free project estimates.
Yes, Carpet & Floor Express Inc offers eco-friendly accreditations.
No, Carpet & Floor Express Inc does not offer a senior discount.
No, Carpet & Floor Express Inc does not offer emergency services.
Yes, Carpet & Floor Express Inc offers warranties.
Carpet & Floor Express Inc offers the following services: Wall To Wall Carpet, Laminate, Hardwood Floors, Luxury Vinyl Plank & Ceramic Tile Sales, Installation, Sanding & Refinishing Of Hardwood Floors.
Carpet cleaning and repairs.

Contact information

1488 Rockville Pike, Rockville, MD 20852

https://www.carpetandfloorexpress.com/

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM