Aladdin Carpet & Floors

They came to give a quote to repair carpet my dog chewed up. He told me they would bring samples, measure, and give a quote. Took measurements but never showed me carpet samples. He was unfriendly, looked at me like he was disgusted and left like he couldn't get out fast enough. Never sent the quote or other options. I followed up via email. They said they would send it via email but I never heard back.

Henry came to evaluate my floors in a timely manner and gave us a very fair price! He was very pleasant to talk to and explained everything throughly.

Majid Zamani was a pleasure to work with. Presentation of carpet options as well as process was great. Installers were professional and did a great job.

Henry was a pleasure to work with. He came out and provided a timely quote and was thoughtful in his estimate. He walked my wife and I through the thought process and the relative costs. They are definitely in consideration for the final installation given the fair estimate and high quality of customer service provided thus far.

My bathroom remodel with Aladdin Carpets far exceeded my expectations.Nader Davari, the project designer who supervised the work, was excellent. From the beginning he worked with me to design a bathroom the way I wanted it.There was a wide selection of high quality products to choose from. The existing shower and tub and all the tile were removed and a new larger shower built where the tub had been. New ceramic tile, a new cabinet, double vanity, light and toilet were installed. During the remodel Mr. Davari was on top of everything. All the workmen including Justin, James, Thomas, Sam, Miguel were all specialists in their particular task. At the start of the work, the carpet in other areas were protected with plastic. The job site was cleaned up every day when they were finished and the work was done with a minimum of disruption. I am more than satisfied with the new bathroom and would highly recommend Aladdin Carpets.

Henry came out today to measure for a hardwood installation estimate with samples of hardwood flooring. He was very professional and informative.

I requested a measurement and quote from Aladdin and am very satisfied with the service. Henry was very responsive and puncture. He called beforehand to confirm the appointment and showed up on time (not by just giving a 2-hr show-up window!). I am also impressed with his professional expertise and knowledge.

Great experience with this company so far. Henry the project designer is very professional, friendly and knowledgeable!

Excellent job!! Henry was very prompt responding to my request for a quote. He showed up on time and was very professional and gave me a great price. Edgardo and his helper arrived on time on work day and did an amazing job and cleaned up afterwards. I never thought my floors could look this good again. Final results are amazing. I would definitely recommend Aladdin Carpet to everyone.

The Gentleman Mr. Henry who came to give me a quote was very professional and knowldgable

We are very happy with the result. The flooring is just what we asked for. The hardwood matched perfectly to the hallway transition on the stairs. The installers were punctual and polite. They protected all the flooring that they needed to use to access the area. Henry came to our initial estimate and was very helpful in giving input on best way to tackle the stairs and landing areas to transition to the laminate flooring. We are very happy and would recommend Aladdin flooring to others and whenever we need other flooring projects completed.

Henry came to the house to inspect the carpet. He responded to all our questions and walked us through our options. He was knowledgeable and honest, and we ultimately decided to restretvh the existing carpet rather than replace with a brand new one. The Aladdin team returned a couple weeks later to do the work professionally and at high quality. The only reason I gave everything “B” was due to some miscommunication between Henry in sales and the scheduling department that resulted in a one week delay.

Henry was thoughtful and helped us save a bunch of money on our project. He explained to us how our floor could be refinished and walked us through the process. Looking forward to completion!

So far we have only experienced the sales portion of the job, but it was very positive. Mr. Henry at the Gaithersburg location was very helpful, attentive, and answered all of our questions. When he came to our home, he was on time, wore a mask, took off his shoes outside the house, and was careful and thoughtful about being in our home. He was detailed in his calculations and quote and gave us a good price and realistic expectations on the delivery and installation schedule during the pandemic. I would recommend Aladdin carpet.

It went extremely well. We had new flooring installed in our kitchen and foyer. At the Showroom, we worked with Nader Davari, who was very pleasant and very informative about the pros and cons of the different types of flooring that was available. He then came to the house to carefully measure all the distances, nooks and crannies that the installers would need to work on. The installer (Sergio) was extremely pleasant and hard-working, and the end result is fine: the flooring looks good and seems to be very level, and the house was left quite clean. We would certainly use Aladdin again for future renovations.

We recently had our floors redone in our home. Frank walked us through the whole process from picking out the tile to working with us to pick out finishes for the room. Frank's guidance was priceless and made the whole process stress free. All employees wore masks and we never felt unsafe. We are extremely happy with our new floors!

I had an excellent carpet shopping experience with Aladdin Carpet and Floors in Rockville, Maryland (Montgomery County-Maryland). Mr. Nadar Davari was an excellent salesman!!! He took a considerable amount of time to listen to me, and to understand my carpet needs in terms of quality and price. After considerable time examining many wool carpet rolls, I was able, with the professional advice of Mr. Davari - to select two large 100% wool carpets. The carpets were measured to ensure the highest level of installation and padding - which in turn provide elegance and noise reduction benefits for my large living/ dining room and master bedroom. Finally, the customer service, carpet delivery and installation were professional and reliable. I highly recommend Aladdin Carpet and Floors in Rockville, Maryland. But more important, I highly recommend Nadar Davari, who is an excellent and highly knowledgeable expert on carpet selection and purchasing! I will definitely buy more wool area carpets from Aladdin Carpet and Floors in the future!

The salesman was personable and knowledgeable. The workman who came was a strong craftsman and did a great job.

Henry was very professional, kind, and accommodating. He came to the initial estimate appointment to get measurements on time and was courteous of our home and time. When we came to the showroom to select our floors he worked with us to find the most cost effective options for our lifestyle. He showed us a wide range of options and was transparent about his recommendations and pricing. He made the process very easy and enjoyable! Would recommend working with Henry for any project and will be coming back to him for our future home flooring projects.

UPDATED AS OF 08/21/2020: \ To begin, I have to change my rating for the price in my last review posted on August 10. I completely forgot the fact of Costo’s 10% automatic rebate and 2% additional rebate since we are the Gold Star Executive Member. If you are a Costco/Citibank VISA card holder, you will get 2% more. So, I should say the rating for the price is “A”! The carpet installation was done on July 29. On August 11, we had an unfortunate incident in the unit – water leak, and portion of the newly installed carpet and the pads got soaked. I called John Tangonan again. He immediately consulted with his supervisor, came to the condo for inspection, performed FaceTime with his supervisor while being on site, and gave us advice. His supervisor could give us the price for repair right away. We had to fix this issue quickly. Understanding our needs, John worked till late evening to communicate with his supervisor to bring commercial fans next day. Sergio delivered the fans next evening, after his long day of hard work. He set them up and lift the carpet so that the floor underneath gets dry. John again made an effort to schedule re-installment of the new pads and fix the carpet. Only three days after Sergio brought the fans, our condo was returned to a beautiful place to live. Their dedication and willingness to help customers are highly appreciated and deserve to be well praised! ------------------------------------------------------------------------------------------------------------- The order was made through Costco, so selection was sort of limited. John Tangonan, Territory Manager of Aladdin Carpet & Floors came for the estimate one day. Learning more about our needs, he was willing to come back for the second day to bring more samples, which was a big plus. Not only he was kind, he also had depth of knowledge on carpet, and gave us estimates for other types of flooring (e.g. re-finishing of our existing flooring). Although the installation date was not first set up as we requested, the scheduler (Angela) called us right away when she found a cancellation. The installers were professional, gave us some advice, etc. John was very responsive; he always responded to our question, at least in a day. Over all, we are satisfied.

Henry came to our house, he was very polite, professional, and knowledgeable. He gave us an all inclusive price for the work before he left. We are still collecting bids at this time, but we were very impressed with Henry and his knowledge.

Henry was extremely helpful! He was punctual, polite and professional. I was given many options. He did measurements in my home, he wore a mask, used hand sanitizer, didn’t wear shoes in my home. He did a beautiful drawing for measurements. I met him at the showroom and we picked out what I needed. Great quality and grate price.

We had water damage in our basement from a recent storm. We've been bouncing from contractor to contractor looking for someone who can fix all of the damage to our floors and walls from the storm. Henry came by and gave us good advice and good suggestions. The best part of his visit was that he could provide services to solve all of our repair needs and we do not need to hire individual contractors for various tasks. Hopefully we'll hear back from Aladdin soon with an estimate and they will be able to do this work quickly.

We received an estimate from Aladdin. While we did not end up choosing this company, I wanted to write a review of the estimate experience. David arrived on time, was very professonal and courteous. He provided a detailed, complete quote very quickly. He was friendly and helpful throughout the experience, and I'd highly recommend this company based on the estimate process alone. I wish every company were this good.

While their estimate was good and they were very nice, it was on the higher side.