Abaris Realty was founded in 1975 and specializes in the management of condominiums, cooperatives, and homeowner associations. Today, we manage thousands of homes across the Washington DC metropolitan area.
Business highlights
50 years of trusted experience
Emergency Services Offered
Services we offer
Property Management, Financial Management, Real Estate, Energy Efficiency Consulting
I have in general not been happy with my experience with Abaris. Most recently, we have had a roof leak. Abaris sent out a vendor who inspected the roof and the interior of our home and said he would be back to repair the issue the next day. We did not authorize the repair, Abaris did. When I reached out to Abaris to inquire about remediating the interior damage from the leak, they ignored my emails until I posted a negative google review. after the review, they responded threatening legal action unless I take down the review (). Then they tried to charge us back for the roof repairs that they authorized and that were performed by their vendor, without any permission or authorization by us - and to be clear, this is a condo! we don't own the roof! it's not our property! Clear retaliation for the negative review. AND, cherry on top, they tried to auto-debit the amount for the roof repair - $1,000 - directly from my checking account with our monthly condo payment, which as anyone knows is fraud. Whew, what a mess. In emailing with Abaris accounts receivable they acknowledged this is not their typical process and that they would not normally debit with the condo fee (of course, because they cannot legally do so). but no apology or any mention of making us whole for the repairs we had to arrange ourselves and pay for. just, so so bad. Not to mention my parents live in another Abaris- managed property (King Farm) and they are also always unhappy. They are older and have trouble with stairs, and the elevators are constantly broken forcing them to walk or be trapped in their fourth floor condo.
Description of Work: I have in general not been happy with my experience with Abaris. Most recently, we have had a roof leak. Abaris sent out a vendor who inspected the roof and the interior of our home and said he would be back to repair the issue the next day. We did not authorize the repair, Abaris did. When I reached out to Abaris to inquire about remediating the interior damage from the leak, they ignored my emails until I posted a negative google review. after the review, they responded threatening legal action unless I take down the review (). Then they tried to charge us back for the roof repairs that they authorized and that were performed by their vendor, without any permission or authorization by us - and to be clear, this is a condo! we don't own the roof! it's not our property! Clear retaliation for the negative review. AND, cherry on top, they tried to auto-debit the amount for the roof repair - $1,000 - directly from my checking account with our monthly condo payment, which as anyone knows is fraud. Whew, what a mess. In emailing with Abaris accounts receivable they acknowledged this is not their typical process and that they would not normally debit with the condo fee (of course, because they cannot legally do so). but no apology or any mention of making us whole for the repairs we had to arrange ourselves and pay for. just, so so bad. Not to mention my parents live in another Abaris- managed property (King Farm) and they are also always unhappy. They are older and have trouble with stairs, and the elevators are constantly broken forcing them to walk or be trapped in their fourth floor condo.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Angela S.
09/2017
1.0
property management
+ -1 more
Inconsiderate, unprofessional
Description of Work: I had a very "unneighborly" experience when Abaris Realty, which manages The Takoma condo building, removed 2 trees behind my fence, leaving a gaping hole in the fence that my dog could have easily escaped through. Abaris and the condo building never notified me they planned to remove trees, nor that the removal left a gaping hole in my fence. When I contacted Abaris, they responded with avoidance, defensiveness and hostility. They repeatedly did not return my calls and when I finally reached someone whose title ironically is "Senior Community Manager," he told me defensively that it's my fence and they have no evidence that their tree removal caused any problem with the fence. Their main concern, rather than fairness, consideration and good neighborly relations, is not paying for anything - a petty response for a company that earns $1.8 million a year.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Judith H.
06/2015
5.0
real estate agents
+ -1 more
unknown
Description of Work: Reality
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary M.
08/2013
5.0
real estate agents
+ -1 more
we work with shireen. she is a true pro. she is great at addressing issues and making recommendations. i highly recommend her and them,
Description of Work: property management for our townhouse community hoa
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Service Categories
Property Management,
Real Estate Agents
FAQ
Abaris Realty is currently rated 3.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Abaris Realty accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Abaris Realty does not offer free project estimates.
No, Abaris Realty does not offer eco-friendly accreditations.
No, Abaris Realty does not offer a senior discount.
Yes, Abaris Realty offers emergency services.
No, Abaris Realty does not offer warranties.
Abaris Realty offers the following services: Property Management, Financial Management, Real Estate, Energy Efficiency Consulting