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JET STEAM CARPET CLEANING

Carpet Cleaning, Oriental Rug Cleaning, Water & Smoke Damage,

About us

Jet Steam Carpet Cleaning is an Owner/Operated family business that has serviced the Anne Arundel County area since 1992.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Jet Steam offers premium Carpet , Upholstery and Rug cleaning. We also offer 24 hr. emergency water extraction , water damage restoration and restorative drying.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-5 of 5 reviews

Janice B.
10/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lu C.
07/2016
5.0
carpet cleaners
  + -1 more
Jet Steam did a great job! Excellent customer service and they deliver high quality work! I would recommend Jet Steam without any reservation!
Description of Work: Cleaned all carpets and a couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Robert M.
07/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Price too high and job not spectacular.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$350

Response from JET STEAM CARPET CLEANING
Hello Mr. [member name removed], Thank you for taking the time to write a review of our company. The estimate of $350.00 was given to you well before the actual cleaning day of 3/16/2015. Unfortunately, the carpet was in poor condition resulting in the appropriate price of $350.00 for an empty home of that size. I assure you that we did the very best that we could with your carpet and will continue to offer superior service to our customers. We do thank you for the "A" ratings for professionalism and responsiveness. Best regards, John Naylor

Karen K.
04/2015
5.0
carpet cleaners
  + -1 more
Great job and very professional
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Janice B.
07/2014
5.0
carpet cleaners
  + -1 more
Every time he comes, he does a wonderful job, He protects the wood furniture by placing foam cube under all the legs where needed, I've enjoyed having Jet Steam come out, because they know what needs to be done and just get to work. In a couple weeks I'll have him come back to do the upstairs. Mr. Naylor works hard and is incredibly pleasant to deal with. Some of my neighbors have started using him and they seem to be happy. If they were not happy, my phone line would light up. I find this company will go the extra mile to help customers. I hope none of you ever have to hire for my original problem, but if you do, you can trust John to take care of it. You'll be on good hands. I would be happy to provide additional details if potential questions need an answer. I've been very pleased, and so is my husband, and he thinks he's picker than I am.
Description of Work: I'm redecorating so I needed the carpets to be pristine before the new furniture could be delivered. Called Jet Steam for the cleaning,because they have been my go to guys for 9 years now. Cleaning the downstairs was done with great care. But I know that's what I can expect. I called Jet Steam the first time when my old, blind springer spaniel must have had a panic attack, and the good news is she dropped waste in the foyer, it's ceramic. But she also continued her sentry duty and would trot thru the toxic pile leaving puddles of waste in the dining room, living room, and family room. I had to bathe the dog, before all the dog waste piles and then all the marks, I made inroads carpet was improved, but I needed a professional. Mr. Naylor, Jet Steam was the only company that would agree to come out on a Sunday. I was so grateful, I was an unknown customer and really appreciated the fact he took a chance on me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

    Contact information

    417 BERKSHIRE DRIVE, Riva, MD 21140

    www.jetsteamcarpetcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    JET STEAM CARPET CLEANING is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    JET STEAM CARPET CLEANING accepts the following forms of payment: Check,MasterCard,Visa
    Yes, JET STEAM CARPET CLEANING offers free project estimates.
    Yes, JET STEAM CARPET CLEANING offers eco-friendly accreditations.
    No, JET STEAM CARPET CLEANING does not offer a senior discount.
    Yes, JET STEAM CARPET CLEANING offers emergency services.
    No, JET STEAM CARPET CLEANING does not offer warranties.
    JET STEAM CARPET CLEANING offers the following services: Jet Steam offers premium Carpet , Upholstery and Rug cleaning. We also offer 24 hr. emergency water extraction , water damage restoration and restorative drying.

    Contact information

    417 BERKSHIRE DRIVE, Riva, MD 21140

    www.jetsteamcarpetcleaning.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM