True Ducts, LLC

air duct cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

7 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 51-75 of 202 reviews

Kia B.
05/2020
5.0
Henry and Phil were very professional. They made sure I understood what was going on, the process and the expectations. They welcomed questions from me unlike some companies who seem irritated when the customer has questions. I m so happy that I got this done, I now have cleaner and fresher air. If you are looking for a good team, I recommend them. I will be a returning customer once it s time for a cleaning again. Ps. They wore their protective mask, shoe covers for their safety and the customer s and left no sign of a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michalia H.
05/2020
5.0
Amazing job!!! They explained what the issue was and answered any questions I had. They were very detailed. I highly suggest them!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gene K.
05/2020
3.5
When I called they gave me a quote of425 and once they arrived quickly told me it would be almost 1000.00. Was not expecting that. Feel they should have been honest from the beginning. They also messed up my ceiling which I must pat to have repaired.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
3.5

Yes, I recommend this pro
$975

Douglas W.
05/2020
5.0
They were very professional prompt and did outstanding high quality work. Would highly recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$574

jackie v.
05/2020
5.0
They were on time, they were very knowledgeable and explained everything and answered all my questions. They cleaned up and left no mess behind. They wore the protective mask, gloves and shoe covers before entering and while in my home. They did a great job and I will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Louis B.
05/2020
5.0
they cleaned my dryer vent duct very quickly. great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Ronald J.
05/2020
5.0
Thank You very thorough and timely, they took their time and did a great job very professional friendly and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa W.
04/2020
5.0
Craig and Phil were excellent representatives for the company. Very user friendly and pleasant experience overall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam K.
04/2020
5.0
Very responsive and great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$580

Rachael C.
04/2020
5.0
Brad was easy to work with on the sales side and very attentive. Philip and Greg were the technicians onsite and they did an excellent job. They found mold in 2 vents and they cleaned and sanitized to remove. We had no idea we were breathing mold. They also took precautions of wearing masks and foot coverings in the house. We will be calling them again the next time we need the ducts cleaned and sanitized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cedric E.
04/2020
5.0
They were on time did a great job and has the best price to go along with great customer service. I would recommend to anyone with mold, dirty ducts and or furnace these are the guys you want.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

L H.
04/2020
4.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

FW F.
04/2020
4.0
all good

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$500

Jermaine W.
04/2020
5.0
Pleased with the quality of work and the exceptional professionalism from the gentlemen that serviced my HVAC unit and conducted the duct cleaning. Highly recommend and will do business with again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew J.
04/2020
5.0
The guys did a great job and were very professional!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$590

Barbara J.
03/2020
5.0
They kept their appointed time and very efficeint

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$400

Valarie C.
03/2020
5.0
I called to have my central system service. Two service techs came out and did a great job with the deep cleaning of my system. They also serviced my dryer. Their knowledge of their job was respected and grateful. They made sure that I understood what they were doing and the process. They wanted to make sure so any questions that I may have had they answered. When it is time to service my system again I will be calling True Duct. Thank you guys for your service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
03/2020
5.0
Good experience working with True Ducts. Duct cleaning isn't cheap, but it felt very worth it when I saw what they sucked out of my new house's ducts (new to me but built in 1958) ! I'll be breathing easier (pun intended) knowing that my furnace and ductwork is now dust and mold free.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Keshia B.
03/2020
5.0
Great cleaners and friendly and reasonable. Would use them again to clean my ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

June K.
03/2020
5.0
Courteous and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa B.
03/2020
5.0
Very professional and quick - thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Jessica S.
03/2020
5.0
A+ For True Ducts Glenn and Danny serviced my property 3/13/2020. The guys did great job, they arrived within the time slot, explained everything they were going to do and started working. I have never seen a company be so thorough and clean with their process. The cleaned up very well and I can tell how different the air quality is now. It wasn't cheap but worth every dollar.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

air duct cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

True Ducts, LLC accepts the following forms of payment: CreditCard
Yes, True Ducts, LLC offers free project estimates.
No, True Ducts, LLC does not offer eco-friendly accreditations.
No, True Ducts, LLC does not offer a senior discount.
Yes, True Ducts, LLC offers emergency services.
Yes, True Ducts, LLC offers warranties.

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day