True Ducts, LLC

air duct cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

7 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 26-50 of 202 reviews

Cheikhou N.
11/2020
1.0
Attire unprofessional, I was overcharged from the price initially stated.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0

$475

Erik L.
10/2020
5.0
Front office/customer service: responsive, accommodating, excellent Management/owners: thoughtful, responsive, supportive, absolutely willing to go the extra mile Onsite crew: good work, communication needs improvement, the only blemish on an otherwise excellent service experience.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Candice B.
10/2020
5.0
I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Shawn G.
10/2020
5.0
Henry and Danny did a great job. Did exactly what we were quoted for and even showed before and after pictures. Very impressed with how this company handled themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald D.
09/2020
5.0
As to value for money. Could be cheaper and this would apply to all these kinds of businesses and more so, since most others are more expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Wilhelmena L.
09/2020
5.0
Arrived on time and did a Excellent job cleaning my vents. The technicians were very knowledgeable and took time to explain the things that I didnâ t understand about the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$359

Victor L.
09/2020
1.0
No show.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Kenny Z.
09/2020
5.0
Very good job. The guys were very professional and nice. Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vivian W.
09/2020
5.0
True Ducts did a very good job. They arrived early, were courteous, friendly, and cleaned up very well in each area. They even gave a suggestion about using floor vent covers that could help keep dust down until we clean the vents again. We got the deep clean and plan to use them in the future for upkeep. They were the most reasonably priced. I highly recommend them, and you won’t be disappointed.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Chanay W.
08/2020
4.0
They came early and completed the job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Aurora N.
08/2020
4.5
They came right on time. Very courteous did a good job and cleaned up after they were done.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
1.0

Yes, I recommend this pro
$120

Ellin L.
07/2020
5.0
Technicians were professional and polite. Arrived approximately 20 minutes after appointment time, but did call to let me know that they were 16 minutes away. Worked very hard, did an excellent job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Steven S.
07/2020
4.0
On time, fast and efficient service. The team wore masks while they were on my property. True Ducts did a great job for a reasonable price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Eileen R.
07/2020
3.0
Overall True Ducts, LLC did most things well were very polite but did not wear gloves, did have booties had to come back and fix a vent that was

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Kirk F.
07/2020
5.0
They were great. They even coordinated to arrive early. They were efficient and informative. The vents had never been cleaned and all the vents were painted shut. They worked through everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$199

Kyle B.
07/2020
4.0
On time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Yulia B.
06/2020
4.5
Technicians were professional and friendly

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$203

Frank B.
06/2020
5.0
Inri and Dan were excellent. Cleaned perfectly, no complaints! A++++

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob S.
06/2020
5.0
True Ducts came out and did a great job with my vents a ducts. The technicians went over everything with me prior to service and there were no hidden fees. We opted for a more deeper cleaning package which Brad explained over the phone and we are so glad we did. It already feels better in the home. Also they wore masks, gloves, and shoe covers while always trying to social distance as much as possible which we really appreciated. We recommend this company to anyone that wants a true duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan T.
06/2020
5.0
Great quality work, great customer service and great workers! Came on time and work very thoroughly and clean! 100% recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas C.
06/2020
5.0
Danny & Henry were professional and cleaned the dryer vent superbly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gale G.
06/2020
5.0
Greg and Dan are pleasant to talk with especially showing you want they have found, they were on time, efficient in setting up their equipment and paying attention to detail especially around the furniture. I have just moved into my condo and wanted to freshen the air inside not realizing it was not just previous smokers, but mold had been growing in the furnace and collecting in my vents and covers. I am so impressed with their knowledge of their trade, as well as for adapting to issues that are unforeseen. I highly recommend True Ducts, LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katie B.
05/2020
4.0
They showed before and after pictures.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$500

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

air duct cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

True Ducts, LLC accepts the following forms of payment: CreditCard
Yes, True Ducts, LLC offers free project estimates.
No, True Ducts, LLC does not offer eco-friendly accreditations.
No, True Ducts, LLC does not offer a senior discount.
Yes, True Ducts, LLC offers emergency services.
Yes, True Ducts, LLC offers warranties.

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day