True Ducts, LLC

air duct cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

7 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 176-200 of 202 reviews

Timothy F.
07/2019
5.0
The tech was friendly, quick, and did a complete job. While pricey can't really complain since it was done efficiently and completely. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$125

emanuel r.
07/2019
5.0
They were very courteous and had the job finished a lot quicker than I expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Becky B.
07/2019
5.0
Justin was so nice, friendly and professional. $125 for 20 minutes service was too high. I accepted it because I wanted to get it done.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

greg K.
07/2019
5.0
True Ducts came to my house today and I couldn t be happier with there service. They called before coming and gave me a ETA, which I totally appreciate. They explained the process to me and took before and after photos. They were friendly, professional and thorough. They give upfront pricing, don t try to upsell you and are very transparent. I highly recommend True Ducts to anyone looking air duct service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth N.
07/2019
5.0
Very professional business! Great workers, very pleasant and they did an amazing job!! 100% will recommend to anyone and everyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kalmanovich g.
07/2019
5.0
True Ducts did a great job taking care of my duct cleaning in the house. I highly recommend True Ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olivia C.
07/2019
5.0
True Ducts was wonderful to work with. After showing interest in air duct cleaning, I was called promptly and had an appointment for an estimate within minutes. They came out to my house and were very professional and reasonably priced. I would definitely recommend True Ducts to anyone else interested in getting their air ducts cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

lisa b.
07/2019
5.0
The company actually called 30 mins in advance as they said they would .. Justin was professional and a hard worker

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
07/2019
2.0
They did not replace all of the vents they took off. One vent now does not work. After they got here the price doubled since the quote was for a minimal cleaning, no brush just a vacuum by the vent. We had a coupon, but had to haggle to get it approved. It was like buying a used car.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0


Everett S.
07/2019
5.0
We needed to have the ducts cleaned at a rental house that we own. We are trying to sell it and have several showings this weekend. There was an unpleasant order we tried unsuccessfully to get rid of. We called one day and they scheduled us the very next day. They were friendly and professional, covered their shoes when entering the house.The house smells great now!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Shana W.
07/2019
5.0
Easy to work with and to schedule. Spoke with owner on Wed July 3 and a technician was able to come out on Friday July 5th. Technician was professional and did good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Ralph W.
06/2019
5.0
Enjoyed having them here and very professional at what they do and would have them come back if I ever need them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$206

Edward M.
06/2019
5.0
Great job. Very efficient and cleaned up completely when finished. Will definitely use True Ducts in the future for any needs. Brad took care to communicate dates/times.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

julia s.
06/2019
4.5
Brad and his team did a great job cleaning out the vents and keeping us in the loop when he was delayed. Fortunately, we work from home so this was not an issue. They were more expensive than some others, but they scheduled us in 2 days instead of 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$225

Nancy S.
06/2019
5.0
Philip and his tech did a wonderful job of cleaning our dryer duct/vent system. They knew what they were doing, took an extra step that I asked of them, and were both personable and professional. I won't hesitate to have them come again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$155

James B.
06/2019
4.0
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Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Anthony S.
06/2019
5.0
I've been meaning to have the ducts cleaned for years but a while back I looked into it and it sounded like a rather dubious business. I really didn't want to get someone in my house who quoted one price over the phone and then changed the deal or didn't include things when they arrived. I called and spoke to Greg and he seemed straight forward and he explained the price was based on the number of vents. He came in, explained what he'd be doing, moving furniture, how the vacuum worked etc. We just left him to it. You can see the stuff coming out of the ducts, but in our case it wasn't too bad - even though we hadn't had them cleaned in the 17 years we've lived here! Apparently it has to do with what type of vents you have, some hold more dust than others. I appreciated that he didn't try to over hype it and I was glad we'd gone ahead and had them cleaned anyway. He was a straightforward, honest guy, he came on-time, it cost what he quoted and he did a good job putting everything back etc. - I'd recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosey S.
06/2019
5.0
Did very good service. Had a sound knowledge of what they were doing. Had great equipment and the men doing the job were very courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex P.
06/2019
5.0
Phillip and the team came to my place the next day after I booked the appointment. They did a great job at a low cost. Thank you to True Ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan C.
06/2019
5.0
Very professional and I'm really happy with the work that was done. It also made100% different in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike N.
06/2019
5.0
Very professional, very clean they clean up for themselves, very early for the job it was really nice, they are kind and I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

air duct cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

True Ducts, LLC accepts the following forms of payment: CreditCard
Yes, True Ducts, LLC offers free project estimates.
No, True Ducts, LLC does not offer eco-friendly accreditations.
No, True Ducts, LLC does not offer a senior discount.
Yes, True Ducts, LLC offers emergency services.
Yes, True Ducts, LLC offers warranties.

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day