True Ducts, LLC

air duct cleaner

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

7 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.7202 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
10%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 126-150 of 202 reviews

ellen m.
10/2019
5.0
They were very professional and respectful of my home. The techs were polite and knowledgeable. They took the time to explain the process and reviewed everything after they finished.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$315

Richard G.
10/2019
5.0
showed up on time, was upfront about services, explained the process, and let me know when I didn't need a particular service due to found conditions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia W.
10/2019
5.0
Philip did an excellent job cleaning my vents and deodorizing. I immediately could tell the difference. He showed me how dirty my vents were. He was personable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jasmine S.
10/2019
5.0
They did a wonderful job! I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marquese W.
10/2019
5.0
Would refer to a friend. Friendly Service. Highly Recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim G.
10/2019
5.0
Justin came out to my property and walked me through the whole process. Also showed before and after pics which was great. Highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

faith b.
09/2019
5.0
The gentleman that came to my house was very knowledge and did not mind me looking over his shoulder. Any questions I had he was able to answer them. This company will also work with you when it comes to funds. If I moved to another place I would use their services again. Thanks again True Ducts

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joseph R.
09/2019
5.0
No comment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanette H.
09/2019
5.0
Great service, exceeded expectations. Prompt, efficient and courteous. Excellent price. Would defiantly hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim W.
09/2019
5.0
Gave a phone call before arriving to confirmed. Arrived on time cleaned air ducts dryer hose and bathroom fans. tech explained all steps. Would hire again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

R S.
09/2019
5.0
Cleaned our dryer duct. Explained what needed to be done. Very courteous and arrived in a timely manner. Tech was very professional. Would definitely hire in future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ashvin S.
09/2019
5.0
Very friendly cooperative and on time work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cahba K.
09/2019
5.0
The technicians who arrived were knowledgeable, friendly and professional. They made sound and honest recommendations and let me feeling like I made a good choice to hire them for my duct cleaning service. I suspected mold was in the HVAC system some how which they proved unfortunately was true. They offered a way to remediate and quickly did so. While I feel the price was a little high I did feel good value and I would pay again for the peace of mind. I would hire them again and recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dean M.
09/2019
4.5
Workers were able to share photos of before and after of ducts they cleaned in my house. It was definitely an eye opener! I can even smell the difference after they sanitized the ducts. Very Happy!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marshall S.
09/2019
4.5
Did a very good job of cleaning our air ducts -- the ducts had not been cleaned before! However, when mold was found in the air handler unit, I was shocked by the cost to sanitize and then treat for mold. It took a $199.00 initial charge and almost tripled it $574.00!! I find this difficult to understand since there was no need for an additional trip and the system was already being worked on; so there was minimal additional labor! It took an excellent experience and made it disappointing. I will recommend True Ducts, but I would also caution others to get COMPLETE estimates from several vendors before choosing a company.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$574

Diana E.
09/2019
5.0
Got the job done even though it was difficult to get to a blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony W.
09/2019
5.0
Justin was professional, not merely try to clean the dryer vent duct, but try to help me trouble shoot and figure out what else is at play, and potential options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sueann R.
09/2019
5.0
The techs, Phillip and Greg were great, knowledgeable, prompt, polite and very through. They both cared about my home, careful not to damage anything, advised cleaning my dryer vent which was very needed, unknown to me. Would have them come back anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat H.
08/2019
5.0
True Ducts was great! They cleaned and sanitized my unit and now no more musty odors. Very professional and knowledgeable. I will definitely use them again. Thank you Justin!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary R.
08/2019
5.0
I am so happy I got this done and True Ducts made the experience great. The guys really know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janice S.
08/2019
5.0
They scheduled my appointment within 2 days of my call. The technician arrived early and removed his shoes before walking through my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

air duct cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

True Ducts, LLC accepts the following forms of payment: CreditCard
Yes, True Ducts, LLC offers free project estimates.
No, True Ducts, LLC does not offer eco-friendly accreditations.
No, True Ducts, LLC does not offer a senior discount.
Yes, True Ducts, LLC offers emergency services.
Yes, True Ducts, LLC offers warranties.

Contact information

6 Lamsden Ct, Reisterstown, MD 21136

http://trueducts.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day