Triple E Heating and Air

Wonderful! This company is just great all around.

Was on Aux heat backup. Called answering service on Sunday. They were busy Monday and the high winds precluded work on our rooftop unit. Tech came on time Tuesday, ran some panel diagnostics, and went to the rooftop unit. Seems the ice storm froze the fan blades, disabling the heat exchange, He quickly freed the blondes, and verifies the system was working. We have a "Club" membership, so the service call was no-charge!

When they put it in, it had some trouble. I called them and they said "Well it's not my problem. " And after few months I asked them to give me an estimate for one of my rental property, when they found out who I am, they were rude and did not give me an estimate.

I scheduled a time for Michael Ewing to come to my home and give me quote for a new a/c system. He called and told me he was on his way. When I told him that my parent's were at the home waiting for him, he proceeded to ask "who the decision maker is". I told him I am the decision maker, but my parents handle all the meetings and quotes, since I work full time and have commitments that take up my weekends. I have been receiving quotes this way since I bought my "fixer upper" three years ago. He was extremely rude and arrogant. I wouldn't have been making a decision the same day anyway! I have been receiving quotes ALL WEEK long. You are not the only establishment I called and guess what??? All of the companies have been happy to deal with my parents (previous homeowners of several homes). I am at a loss for why he wouldn't want to give the quote. If he is looking for a same day sale...sorry, I like multiple bids!

They were very professional. We decided to hold off for now because of personal budget but high,y recommend Mike and company

Technician arrived within 30 minutes of my call to service a non-working AC unit. He was able to quickly diagnose and fix within the hour. He replaced the necessary part without making up other problems to charge me for. He thoroughly checked the rest of the unit for any issues or potential problems, and explained the issue without any condescension. I was incredibly happy with service and give them my highest recommendation!

Very professional...friendly staff both in-office and installation (Anthony and a younger guy I didn't catch the name). After we accepted the quote and scheduled the install, the owner called and said he had gotten some kind of deal or upgrade or something on the system from the manufacturer, so we would be qualifying for a higher rebate from BGE. A pleasant surprise! The first year of maintenance checks is included in the price. They carry Daikin systems, which I had never heard of but researched and found to be reputable...they even installed Daikin in the HGTV smart home this year. We haven't need service but will update review if and when we do.

They were great. I have used them for years. Very prompt and they are an easy company to deal with.

I used them for about 30 years. The son took over and it is a disaster. The air conditioning system that I have in my ceiling, they did not do a proper wash out and it leaked and backed up. It went into a bedroom and ruined a ceiling. I had to get people in to re-plaster. They took no responsibility. Then about a year later I had them same problem of them not flushing out the system correctly. So then in another bedroom I had to clean everything out with the mold through the vents. I gave them a third try and they brought over probably a young man that had maybe had 5-6 weeks worth of training. He did not know what he was doing. They charged me double even though I had a contract. I basically said I'm finished with this. I paid my bill and walked away after 30 plus years. It was the son that was becoming to greedy, and he's got the opinion that all you have to do is hire more people and your business will triple. Today personal service is a big deal.

These guys are very professional. I needed my entire system replaced. Mike came out on a Tuesday to check everything out, and by Thursday I had an entire new system up and running. The installers were very friendly, and took very good care of my house. They cleaned up so well, that there was no evidence of them even being there. My new system works wonderfully, and I can even monitor and modify everything remotely from my phone!

I have used Triple E multiple times for both my small businesses an residence HVAC needs. They are very professional and courteous and they are prompt with their appointments. I highly recommend this provider.

We live in an apartment building. Triple E arranged for a crane to lift the rooftop unit. The indoor air handler goes in a small closet. This closet is too small for the new high efficiency unit. With some struggle, and impromptu carpentry, Art and Chris installed the indoor unit. The installation of the rooftop unit was easier (I assume). The lack of room in the closet dictated a stem humidifier. Art installed a Honeywell unit about 2 weeks later. Mike selected the heat pump unit and the steam humidifier, which are working well. Mike kept me fully informed during the replacement process.

They met the price of other estimates that I received.

They respond promptly, and keep my HVAC in good working order.

Went great. Chris was very efficient and professional. Now the AC works fine. The leak is fixed.

They were friendly, responsive, courteous and willing to work with me on the cost. I am very happy with my experience with Triple E Enterprises and would have no hesitation with using them in the future.

Great service. They came right out to fix our furnace and were able to easily identify and correct the problem. The two men who came were very professional and took care of the problem right away.

They were great! We've used them four times in the last year. I really like that they're very responsive. They know that we have a problem with our system, and we're trying to figure out how to fix it because we're in a condo. I called them Monday morning at 8 a.m., and said that we have a problem. The air conditioning isn't working, and they were out there at 9:15 a.m. they know that we have this situation, but they've always been very responsive to us, and they've always been trying to find the best to fix our situation. I would definitely continue to use them.

The installation was well coordinated and completed in a timely manner. Art answered all our questions thoroughly and both men were efficient and pleasant. Clean up was very satisfactory. We would use this company again.

I most recently hired Triple E to help install a new thermostat. Triple E is my "go to" heating and A/C Company. They have now installed a large A/C unit at my business where they actually had to use a crane to get the unit on the roof. Mike and Art managed to do this without interrupting our normal business, which was very important to me. They also installed an a?c unit in my home as well as a heating unit in another business. Every time they do a very professional job and don't waste any of time. Thanks guys!!

They are pretty dependable and they stand by their warranty. They got here as early as possible even though it was a holiday. They came early the next morning to take care of the problem and they answered on a holiday to say that they would be here first thing in the morning because we have no heat. They were excellent in showing my husband the problem and explaining to him what happened. They spoke about the warranties on the equipment. They really went through everything with him.

My original installer incorrectly installed my new heat pump system. 1. Hooked up the heat pump unit without verifying it met my requirements. Once hooked up, could not be returned. 2. Didn't correctly wire the control system, and didn't realize or tell me that my thermostat wire did not have enough strands. I realized after they were done that the heat pump was not a multi-stage one, as I had requested. I went and bought the model I wanted myself, and had it in place for Triple E when they arrived. I also ran 18/7 thermostat wire and mounted the thermostat. I called Triple E on Monday afternoon and explained my situation to Mike. He asked all the right questions, and asked them once. No need to keep re-explaining things. He showed up with two guys on Tuesday morning at the time he said he would. They got right to work, and each person worked well independently; no constant checking or standing around, like the last team I used. They back-charged the heat pump that was hooked up, unhooked it, put it where I asked, hooked up the new one, and re-did the control system wiring correctly. Mike was communicable and willing to explain things to me. As a DIY'er, I appreciate that. He was thorough, and double-checked his work. Once finished hooking everything up, he tested each mode of operation. The only thing I was unhappy about was the cost. He billed me for 2 hours of work for 3 guys at $100 an hour. One of the guys seemed more of a laborer than a technician, and I know I wouldn't pay 100 and hour for a labor employee. That said, they were actually there for more than 2 hours, and even knowing I'm going to pay more than I think I should for it, I'll still be using them again; their skill, professionalism, and job quality can't be touched, and now I know the job was done right.

It was great. Their original proposal came in a quite a bit higher than the other bids we had, but they matched the lowest bid we received.

The A/C unit was breaking down so they replaced it for me. If you have a problem they come immediately. They came back a few weeks later to make sure it was still running. They made sure that all the paperwork was filled out. I think they're great. I have had excellent results from them. They called ahead of time to make sure I was at the house.

Went very well as always. Ive used triple eee for about 14 yrs they twice installed new units. Always friendly competent and responsive you can always reach Mike on his cell. My wife and I love good cold AC. We run it nearly 24/365 so at times I think we drive Mike and the guys crazy. But they are always there to help.