Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Richard's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

We are your friendly neighborhood appliance repair company for anything that needs to be done in your house. Are you planning to purchase a new appliance or in need of repairs? We can offer you all the services you need, from repair services to installations.

Business highlights

14 years of trusted experience

Services we offer

The mission of Richard's Appliance Repair is to create a relationship with our customers that will last a lifetime. Through hard work, dedication, respect and reliability. repair and installation of all major brans applainces: GE, Kenmore, bosh, whirlpool,kitchenaid,tappan, amana,maytag,frigidaire, etc.

Services we don't offer

electrical repair of household breakers

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 51-75 of 157 reviews

EVELYN M.
02/2015
3.0
appliance repair
  + -1 more
After 20 minu tes He Left to go and get the spare part. He said it would take 5 days before he can come back to repair. All this time we have no dish washer. I do not take this to be good at all. So the job is not done and evaluation can't be done effectively. I have paid half of the cost listed above and am crossing my fingers that this technician comes back and finish this job. Your customer.
Description of Work: He evaluated the dish washer problem.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
punctuality
4.0

Yes, I recommend this pro
$224

chad F.
02/2015
5.0
appliance repair
  + -1 more
He was great. He was awesome. The only thing that was tough was his payment method. It was really difficult. Good appliance repair guy.
Description of Work: Appliance repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph K.
01/2015
5.0
appliance repair
  + -1 more
They have reasonable cost. I will recommend them for future service. I like the result and they are kind.
Description of Work: I purchased and used the big deal of Richardson’s Appliance Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Frances S.
01/2015
5.0
appliance repair
  + -1 more
He did very well and he was very helpful in telling me what I needed to do in keeping the dryer clean. Very easy to talk to.
Description of Work: He cleaned out my dryer vent and replaced a part of the dryer itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EVELYN L.
01/2015
5.0
appliance repair
  + -1 more
They were punctual both times and seemed knowledgable. It was a much lower quote than others with an Angie's list promotion that was running.
Description of Work: Came out, diagnosed problem, then ordered part and came back about 10 days later to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Gahan F.
01/2015
5.0
appliance repair
  + -1 more
Richard's appliance repair was a pleasure to work with. It was easy to make an appointment and when I made it they reminded me that they had an Angie's List deal on at the moment. They showed up within the time window and were quick and efficient.
Description of Work: Fixed a broken stove and oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Rachael D.
01/2015
5.0
appliance repair
  + -1 more
It went very well. They both were very polite, helpful and neat. Took les then an our and i had a working dryer again.
Description of Work: They came out and fixed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lisa P.
01/2015
5.0
appliance repair
  + -1 more
Wonderful experience! After reading the estimate for repair, I found I could get the part cheaper. I asked if I could purchase it for him to install. Very flexible and willing to let me do that, saving me extra money. Very courteous and professional, I would definitely use this company again.
Description of Work: Repaired the heater element in my dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert H.
12/2014
5.0
appliance repair
  + -1 more
Exellent work. Very professional.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jean S.
12/2014
4.0
appliance repair
  + -1 more
Service technicians arrived on time and covered their shoes with paper covers to prevent getting dirt in the house. They were friendly and professional. They discovered the problem and said a part had to be ordered and that they would return when the needed part was received. They didn't return for five days, which I thought was a long time to get a part. They new part was installed and the tested the washer to make sure the problem was resolved. I have not had any problem since the repair.
Description of Work: Upon first visit, the problem was diagnosed. A part had to be ordered.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$225

Sandy B.
12/2014
5.0
appliance repair
  + -1 more
Richard explained the bill to me and deducted the $50 coupon from the total. Everything ran smoothly and both men seemed very professional and mannerly. His apprentice expedited matters by running for parts and helping. He gave me a 90-Day Warranty for Parts and Labor.
Description of Work: Richard and his apprentice arrived on time. The motor coupler had worn out on my washing machine and it was not properly spinning and removing detergent. He showed me the part and explained it was the problem. I asked him about replacing the washing machine hoses and he said it should be done every five years. I decided I wanted him to replace those, too, while he was here. I had purchased a $50 coupon for $25 on Angie's List previous to Richard coming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

NANCY M.
12/2014
5.0
appliance repair
  + -1 more
Contacted Richards after I found him on Angies List. My dishwasher had stopped working during the middle of a cycle. Richards came out on the date we agreed upon and he was on time. He was very friendly, tackled the job immediately and within half an hour he knew what was wrong and how to fix it. Parts were ordered and they arrived within the timeframe that he had estimated. He came out (again on time) and installed the part and everything is now working perfectly. The price was reasonable and I was pleased with everything. I would definitely use him again if the need arises.
Description of Work: Fixed my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

Antonia A.
12/2014
4.0
appliance repair
  + -1 more
He evaluated the problem and when the parts came in he came back and replaced the non working ones.
Description of Work: Fixed Refrigerator and stove

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$450

Joseph C.
12/2014
5.0
appliance repair
  + -1 more
Richard's Appliance Repair made a significant extra effort to get my dishwasher fixed before I hosted Thanksgiving dinner for 16 guests. I really appreciate it. Office personnel and repairmen were very polite, professional, and efficient. I highly recommend them.
Description of Work: Diagnosed problem with dishwasher and replaced motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jonathan O.
12/2014
5.0
appliance repair
  + -1 more
Richard is the owner and the same one who showed up to make the repairs. He was timely, professional, polite and did a fantastic job! I would call him again in a heartbeat! I purchased the $25 for $50 deal through Angie's List so the total cost to me was only $65 and change. Richard was on-site for approximately an hour. i think that's a good deal for repair work.
Description of Work: Our washing machine had stopped draining and spinning. He cleaned it out and now it works wonderfully!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Bonnie W.
11/2014
5.0
appliance repair
  + -1 more
Repairmen arrived on time and they were very friendly and polite. I referred to the gentlemen as the "God of Dishwashers" since he was only at my home 5 minutes and the dishwasher worked. Seems that a button on the dryer side was pushed in and held too long which then locked all connentions. All it took was to hold the same button in for at least 3 seconds and it unlocked all connections.. I was so happy that I didn't need a new dishwasher. They informed that it was still guaranteed and to call if it should stop working again. Thanks Angie's List for recommending Richard;s. I will be recommending them to all my family and friends.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dean K.
11/2014
5.0
appliance repair
  + -1 more
Aces all the way...sent email on Sunday regarding no water drain from dishwasher, got call back Monday morning (today), was able to get appt for an hour or so later due to cancellation, was even referred to vendor special ($25 for $50 of service), Richard was called before arriving and was right on time, very cordial & professional, took care of problem, offered advice, very good service, would definately use again if needed
Description of Work: Unclogged dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Andrew D.
11/2014
5.0
appliance repair
  + -1 more
Called on Monday morning and Richard arrived at 1:00 PM on Monday afternoon. Very punctual. Diagnosed the problem, ran out buy a new part and was back in 30 minutes. The repair was completed in less that 2 hours. Great service, nice guy and excellent pricing. Highly recommend. would use again and recommend to anyone who needs an appliance repair.
Description of Work: Replaced water pump in my Washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Patricia L.
10/2014
5.0
appliance repair
  + -1 more
They were very good. They sent one tech who worked on our dishwasher; he diagnosed an odor repair in about 15-20 minutes. They came out in a timely manner. Because of the cost, we bought a new dishwasher.
Description of Work: I bought a deal for $25 for $50 toward appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Peter A.
10/2014
5.0
appliance repair
  + -1 more
Friendly receptionist, scheduled visit for following Monday. Richard came and performed diagnostics showing that the control board was defective. He ordered the part while he was here. Receptionist called when the part arrived, scheduled a return visit a week later. Richard came and installed the part, then verified all was functional.
Description of Work: diagnosed non-functional oven, ordered part, then returned to install the control board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Richard's Appliance Repair
Thank you so much for the review it is our pleasure to have you as a customer. THANKS AGAIN

James C.
10/2014
5.0
appliance repair
  + -1 more
He is very knowledgeable and has responded quickly. He knows what he is doing and keeps you informed throughout the process. Everything has been ideal so far, and he really seems to have my best interests in mind. Richard knows what he is doing, He thoroughly kept me up on what was going on, I felt very comfortable with him.
Description of Work: He is repairing my dryer and also taking care of my washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Richard's Appliance Repair
Thank you so much for the review it is our pleasure to have you as a customer. THANKS AGAIN

Tina P.
10/2014
5.0
appliance repair
  + -1 more
I contacted the provider to schedule the appointment. In between then and when they contacted me to confirm the appointment, my dishwasher miraculously started working again. I contacted the provider and advised them that I would no longer need the service. I have since contacted Angie's List in order to get a refund of the Big Deal purchase. The provider was very courteous and professional throughout the process and I have saved their name for future use.
Description of Work: This was a Big Deal purchase for $85 for a Large Appliance Repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Response from Richard's Appliance Repair
Thank you so much for the review it is our pleasure to have you as a customer. THANKS AGAIN

DINESH G.
10/2014
5.0
appliance repair
  + -1 more
They stated that deal no longer applies. They stated they contacted Angie's list to remove deal. They would not honor deal.
Description of Work: The big deal
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Sean D.
10/2014
5.0
appliance repair
  + -1 more
Richard looked into the dryer problem and recommended I replace a few parts. He explained what he was doing and how I could clean/maintain the dryer to help it run more efficiently in the future. Richard called me on his way to my house so I could leave work to meet him at home. He arrived punctually within the small time frame he told me he could be out to my house. He was courteous and very friendly. Thanks Richard!
Description of Work: The provider came out on a service call to diagnose a problem with my dryer (it was making noise and taking longer than it had previously).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Richard's Appliance Repair
Thank you so much for the review it is our pleasure to have you as a customer. THANKS AGAIN

Tracey T. S.
09/2014
5.0
appliance repair
  + -1 more
The company was not able to come out and do the work when I needed them. I did not end up using this deal.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro
$85

Contact information

111 Caraway Rd 1a, Reisterstown, MD 21136

http://richardappliancerepairs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Richard's Appliance Repair is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Richard's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Richard's Appliance Repair does not offer free project estimates.
No, Richard's Appliance Repair does not offer eco-friendly accreditations.
No, Richard's Appliance Repair does not offer a senior discount.
No, Richard's Appliance Repair does not offer emergency services.
Yes, Richard's Appliance Repair offers warranties.
Richard's Appliance Repair offers the following services: The mission of Richard's Appliance Repair is to create a relationship with our customers that will last a lifetime. Through hard work, dedication, respect and reliability. repair and installation of all major brans applainces: GE, Kenmore, bosh, whirlpool,kitchenaid,tappan, amana,maytag,frigidaire, etc.
electrical repair of household breakers

Contact information

111 Caraway Rd 1a, Reisterstown, MD 21136

http://richardappliancerepairs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM