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Richard's Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

We are your friendly neighborhood appliance repair company for anything that needs to be done in your house. Are you planning to purchase a new appliance or in need of repairs? We can offer you all the services you need, from repair services to installations.

Business highlights

14 years of trusted experience

Services we offer

The mission of Richard's Appliance Repair is to create a relationship with our customers that will last a lifetime. Through hard work, dedication, respect and reliability. repair and installation of all major brans applainces: GE, Kenmore, bosh, whirlpool,kitchenaid,tappan, amana,maytag,frigidaire, etc.

Services we don't offer

electrical repair of household breakers

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 101-125 of 157 reviews

Masha V.
11/2020
1.0
appliance repair
  + -1 more
dishwasher diagnostic
Description of Work: They were assigned by our warranty company. Two technicians came and they told that cannot provide a service because dishwasher nor removable. After that we waited for report from them to warranty company for more than two week ( all those time they were not picking up phone calls and were not responding) This company cooperate with warranty company scamming customers telling same thing why they cannot perform a job but continue to collect $100 for diagnostic. Our dishwasher removable , other company came here , pulled out and we waiting for a part now, their also said it was not a big deal to remove it and its a part of service when repairing dishwashers. Scam company, beware ! Look for someone else when looking for provider and check reviews before scheduling
Rating CategoryRating out of 5

Kristin D.
07/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Assessed the problem, got the part, fixed it quickly-- back in business!! So happy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

kenneth H.
04/2016
1.0
appliance repair
  + -1 more
No service
Description of Work: Nothing. Said $25 purchase worth nothing as company no longer part of Angie's List
Rating CategoryRating out of 5

Godiya M.
12/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Hugo D.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix washer they did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rahul S.
12/2015
5.0
appliance repair
  + -1 more
Excellent
Description of Work: Microwave repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John P.
11/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: I used them as they were rated and "A" on Angies List and there was a coupon |for $50 towards repair for $25. The vendor did not honor the coupon, did not return phone calls, and did not return emails. Use them if lack of professionalism is on top of your priorities for service repair

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
3.0

$133

Dr Latoria H.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great service
Rating CategoryRating out of 5
Yes, I recommend this pro

Marsha P.
10/2015
3.0
appliance repair
  + -1 more
unknown
Description of Work: I thought this guy was too expensive, plus he was very late!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
punctuality
1.0

$150

ramona J.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Richard W.
10/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Emailed owner and no call back received for about two weeks. Needed repair of range and refrigerator. Felt service charge was a little high for two appliance repairs that took two visits (diagnosis and then repair with ordered parts) and a total of one hour of time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$521

Paul S.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Richard is fantastic. Always on time, always does the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amber T.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We were very pleased with the service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan U.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed our driver. I was not able to be there, but they called me and explained everything over the phone. I was very happy with them and would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William T.
07/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: 2nd repair on the same washer. I used Richard's both times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

L.J H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ignition element in oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KAREN W.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They fixed my ice machine & refrigerator. They responded promptly, ordered the part and returned 2 days later.
Rating CategoryRating out of 5
Yes, I recommend this pro

Davide G.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: We had a washer go on the fritz. The woman answering the phone was spectacularly professional and committed to making the whole experience clear and seamless. When Richard came, he took the history, looked at the machine, un screwed a few things and decided the pump was easily unplugged. cleaned it and Voila back we went to a perfectly good working washing machine. And I'm certain others might have been ruthless but I know EXACTLY who I'll call when the next thing goes on the blink.! |A great experience... I almost WANT SOMETHING TO GO BAD just to experience the incredible service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Larry R.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Richard did the work himself. It took three trips since it required multiple new parts through trial and error. He did a good job. He was very upfront about the terms and conditions and pricing. Scheduling and service was very professional.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

emma C.
05/2015
5.0
appliance repair
  + -1 more
fast and professional
Description of Work: changed a broken piece in the washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kristin D.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$426

Jeffrey S.
08/2013
5.0
appliance repair
  + -1 more
It was an excellent experience. They got it scheduled immediately and they came right out. They found it more difficult to fix than they expected but they got it done pretty quickly and it has worked fine since. We played phone tag for a couple of days but they were always trying to get a hold of me just like I was always trying to get a hold of them, so they were not being unresponsive. Their professionalism was also great.
Description of Work: I used Richard's Appliance Repair a couple of weeks ago for the repair of my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Lauren B.
05/2013
5.0
appliance repair
  + -1 more
Richard was incredibly prompt, coming out within a day after being called. A part needed to be ordered from the warehouse, but as soon as the piece came in, he was back out and fixed it within 24 hours of getting the piece in his hand. He was quick, cleaned up after himself, and just a really nice guy. I'd definitely recommend.
Description of Work: My home warranty service sent Richard out to fix our gas range/oven.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Daniel W.
04/2013
5.0
appliance repair
  + -1 more
Richard was very prompt and completed the job in a very professional manner. We have not had any more issues with the oven.
Description of Work: These replaced the heating element in our oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$70

Adrienne B.
08/2012
5.0
appliance repair
  + -1 more
I should clarify that the dollar amount is due to this being an installation covered by a home warranty. That being said, Richard Davis originally came out and examined a 40 year old wall oven that another repair company refused to even look it because they couldn't find a model or serial number. Richard was very professional and took the oven apart to find out what the problem was and if it could even be fixed. When the warranty company decided to replace the oven rather than repair, I made sure Richard was brought in to do the install. Once again Richard was very professional and helpful. I wasn't able to even get him a delivery time until the last business day prior to the delivery date and when I couldn't give him more than the four hour range provided to me, all he asked was that I call once the stove was delivered. I called as soon as the stove arrived (mid afternoon) and Richard was there as soon as possible and stayed late to make sure everything was working. I would definitely hire Richard to repair and/or install any other appliances within my house and would highly recommend him to others.
Description of Work: The service performed was the installation of a new stove. The stove was a replacement for a 40 year old wall oven with a bad thermostat. Our kitchen had previously been equipped with a wall oven and separate range top. When Richard wasn't able to repair the wall oven, the decision was made to replace both the wall oven and the range top with a new stove combining both the oven and the range top. This meant that Richard was installing the stove in a space my husband had to create within the cupboards and work with connections that had been designed for a gas range top, not a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

111 Caraway Rd 1a, Reisterstown, MD 21136

http://richardappliancerepairs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Richard's Appliance Repair is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Richard's Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Richard's Appliance Repair does not offer free project estimates.
No, Richard's Appliance Repair does not offer eco-friendly accreditations.
No, Richard's Appliance Repair does not offer a senior discount.
No, Richard's Appliance Repair does not offer emergency services.
Yes, Richard's Appliance Repair offers warranties.
Richard's Appliance Repair offers the following services: The mission of Richard's Appliance Repair is to create a relationship with our customers that will last a lifetime. Through hard work, dedication, respect and reliability. repair and installation of all major brans applainces: GE, Kenmore, bosh, whirlpool,kitchenaid,tappan, amana,maytag,frigidaire, etc.
electrical repair of household breakers

Contact information

111 Caraway Rd 1a, Reisterstown, MD 21136

http://richardappliancerepairs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM