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Optima Moving LLC

Moving Companies, Piano Movers

About us

At Optima moving we understand that, moving and relocating can be very stressful and can consume a lot of time from your busy schedule. Optima Moving specializes in local and long distance moves, providing an excellent moving experience for clients up and down the Eastern Seaboard since 2008.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Long Distance & Local Moving, Loading & Unloading, Full Packing & Packing Supplies

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
6%
3
6%
2
6%
1
25%


Rating CategoryRating out of 5
quality
4.1
value
4.5
professionalism
4.0
responsiveness
4.2
punctuality
3.7
Showing 1-16 of 16 reviews

KAREN L.
02/2022
5.0
moving companies
  + -1 more
We needed movers to move some heavy bedroom furniture 45 minutes away. I researched several moving companies that I found online, and was amazed by the add-on fees that were often added, like sales tax, insurance fee, fuel surcharge ($68 for a 45 minute drive away?!), high estimates for time (5.5 hours for moving 4 pieces of furniture?!), etc. When I checked into Optima movers, Marius quoted me a very reasonable rate, even with a 3-hour minimum charge. So, we cautiously hired them, and were very pleased with their service! The two guys were very strong and moved the furniture out of the first place in 20 minutes! Everything was well-protected. The guys quickly put all the furniture in place at the final destination and didn’t do any damage to the pieces or to our walls. We highly recommend Optima and plan to use their services again when our son moves.
Description of Work: Moving bedroom furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

sean J.
09/2014
1.0
moving companies
  + -1 more
do not hire this company
Description of Work: The moving company was scheduled to move me on the date I requested. This was all backed up via email and on moving day only did they not show up but optima moving refused to help me out of a situation that they created. do not hire this company

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

RANGENA H.
04/2014
1.0
moving companies
  + -1 more
We are planning to report them to the BBB.
Description of Work: We requested three movers and a 24ft truck; we had everything in writing via email from Marius including a list of items. They showed up with two movers and a 16ft truck. We sent them back. The manager called saying it was our fault. That's how good they are.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Optima Moving LLC
We spoke about the issue with your move. You called me that very morning, and I tried to explain you that it was mistake in our schedule (my partner put a note two small pickups), as well we have never receiver full list of the items that you will be moving. The list I have in the email provided by you was very small, that`s why two movers were sent that day. Sometimes 2men can handle three movers job, I had one mover short that day. But it was not about even the third mover issue, your move was totally underestimated, to complete the job you would have to have 5 men available for 12-15h job which we did not have. As I said we could of conduct the move the very next day. All I heard it was your uncooperative to discuss anything with me, you were screaming and threatening how you would write review everywhere and even hang up on me. I did called you back and you did not pick up. Like I said it was total miscommunication from the beginning to the end. starting from the very few items I have in the estimate request to your unwillingness ,allowing us, we to handle the situation professionally.

Stefan K.
01/2014
5.0
moving companies
  + -1 more
On a day full of stress, it was incredibly nice to have a crew of movers who were professional in every way possible. Jose and his crew took charge of our move and made every effort to ensure that our furniture arrived at our new home unharmed. They came on the holiday, when all other moving companies refused to move us even in case of our emergency. You can?t put a price on peace of mind and when it came to moving, Optima Moving made sure that Everything was Perfect. Our Family will highly recommend your company and this crew to all of our family and friends
Description of Work: Moved and Packed from 3bedrom condo in Columbia MD to Pikesville MD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Christina M T.
07/2013
4.0
moving companies
  + -1 more
They were okay. I have worked with the people who own the company before, and had an excellent experience.
Description of Work: They helped me with a short distance move.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kim T.
07/2013
5.0
moving companies
  + -1 more
I needed to help my daughter with her move in Baltimore. Since I live out of state I had to take a chance in hiring an unknown mover. Mariusz responded immediately with a quote via email and confirmed all information and dates. Then I supplied him with the information he needed. I contacted him the day before, even though he was going to confirm the same. Just wanted to make sure everything was set up before I made the 5 hour trip to Md. The team (Jose and Sergei) arrived an hour early which was great! They moved all the boxes and carefully placed them in the designated rooms as labeled. Furniture in this one bedroom unit was moved from the main building to the adjacent building. The men were professional, helpful, careful with all the furnishings, boxes and fragile items. They set up the bed, table, couch, chair and assembled the mirror onto the dresser. It was a wonderful experience. The transition from building to building was smooth and effortless. I wouldn't hesitate giving them our future business or recommending them for any moving needs! Thanks to Mariusz and his men! Awesome job!
Description of Work: Jose and Sergei moved furniture and boxes from one apartment building to the adjacent building in Baltimore,MD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Shannon B.
07/2013
5.0
moving companies
  + -1 more
What a great experience! They were on time, responsive and professional. They carefully wrapped my furniture and took apart my bed and other large furniture. I was very pleased with my moving experience and will recommend them in the future.
Description of Work: The movers were prompt and very fast. They were very careful with all of my things.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

Caitlin B.
06/2013
1.0
moving companies
  + -1 more
Horrible, I called to reserve the date late after having issues with the a booked time for another mover. and they assured me that my date was available. I received a call at 10pm that night that said the booking agent looked at the wrong date and they no longer had my time available, but could come later in the morning. I agreed to this, and the next day they came 3 hours late without calling to inform us of their lateness and dinged my furntire and apartment. The movers were not friendly or cordial and it cost extra for bags for the mattresses. I would never use this company again or recommend them to anyone I remotely like.
Description of Work: Moved our furniture less than a mile from our apartment to our new row home. They did not move any other items.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

Caitlin B.
05/2013
2.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$450

Barbara F.
04/2013
5.0
moving companies
  + -1 more
We used Optima for our recent move from our first home into our forever home. First for the not so great: They had given us an estimate of $300 - $450, I'm guessing they underestimated the amount of stuff we had accumulated in given the low estimate...as the amount billed totaled over $100 more than the high range of the estimate They were 2.5 hours late, but they called to let us know and keep us updated on arrival time. The Great: Despite the cost being higher than the estimate and the tardiness, I would hire them again and recommend them. For $560 - 3 hardworking and efficient men moved furniture from 4 levels of a home, and an outdoor shed, and packed it all in a huge truck, drove it 40 minutes and unpacked it into rooms, requested. The worked quickly and nothing was broken, damaged, or missing (I think, we're still unboxing...haha). For the price you can't beat it! They, in no way, attempted to drag the job out to charge more, as you so often hear movers do. They were careful with all of our items, and I would highly recommend them!
Description of Work: Moved from 3 bedroom home in Baltimore City to 5 bedroom home in Forest Hill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$560

Heather J.
12/2012
5.0
moving companies
  + -1 more
I wasn't sure about hiring this company because of the varied reviews. However, my indecision in picking a company meant that with less than a week left to my moving date I need to just hire someone and get it done. I emailed with a request for an estimate and Marius promptly replied with the information. A few email exchanges later I had my slot confirmed (2 pm on Saturday). Marius called me on Friday to confirm again. On Saturday Marius called about 1:30 saying they were just finishing up and would be a bit late. Honestly, I just assumed they would be at least an hour late (like the cable guy or a repairman) so I wasn't put out by it and I appreciated the notice. Once Marius and his crew of two other men arrived they went to work. They were fast and efficient and didn't stop once until the job was done. They cleared out my house in no time. They followed me to the new house and jumped right back in. My new house has three flights of stairs and I felt bad for the guys but they just kept working and had the truck unloaded pretty quickly. They handled my stuff with care and everything seems to have come through without a scratch. I thought they did an excellent job and was very happy with Marius and his team. The price was great and although I don't plan on moving again anytime soon, if I did I would definitely give Optima a call.
Description of Work: Moved my house (about 960 sq ft) to my new house. I had already done just about all the packing so they moved all the boxes and furniture and odds and ends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Pritam K.
02/2012
5.0
moving companies
  + -1 more
I don’t want to say they were professional because it was a new start-up company. However, the guys were dedicated, they did a good job, they did a fast job and there weren’t any issues at all. They didn’t break anything and that was a first for me. The price wasn’t bad. It was for two full truck-loads. I'd use them again. Honest, careful movers are hard to find.
Description of Work: I used Optima Moving last year, in May.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John C.
07/2011
1.0
moving companies
  + -1 more
Overall it was a terrible experience and I would NEVER recommend this company to anyone. While they may "confirm" the move, this really means nothing. They are a dishonest business, and not worth the stress of being blown-off.
Description of Work: AVOID AT ALL COSTS!!!! I called Optima Moving just over a week before my June 30th move. I spoke with a man who scheduled me for the afternoon (1pm) on the 30th since that was the last day of my lease and the only slot they had available. I then followed up our call with an e-mail confirming the details of the move. Two days before the move I called again to confirm that everything was set for the 30th -- I would have 3 movers and a 24 foot truck at a rate of just less than eighty per hour, as advertised on their craigslist ad. On the day of the move, I called to confirm the afternoon move and everything was set. The movers weren't there by 2pm, so I called to see what the hold-up was. They said their morning move was taking longer than expected since the woman they were moving rented two trucks of her own and they were helping her pack those in addition to their own. While I was dissapointed they would do something they hadn't previously agreed to, thereby screwing all the other customers, I was assured they would arrive by 5:30pm to complete my move. At 5:30 nobody showed up, so I called and the number now went straight to voicemail. I tried multiple times and left multiple voicemails and there was no response. No call to reschedule, cancel, or apologize -- nothing. Being that it was after 6pm, I was left to scramble and find last minute movers. I can't believe this company would knowingly screw over a customer when they were aware that I HAD to be out of my house on that day. DO NOT USE OPTIMA -- they are unreliable, and therefore not worth the low advertised rate.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


dana S.
02/2011
3.0
moving companies
  + -1 more
We paid around $400 or $500 for the moving. The overall work went well. First they were supposed to move me on a Friday and they ended up not showing; so they came on Saturday. They took us out Saturday during the day. Once the movers goods came in, they really did it fast and they got us all moved there. Their prices are great. I will use them in the future. I think they should have given me discount for coming a day later, which they didn't.
Description of Work: We used service from Optima Moving for moving, on December 30th.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$500

Ying C.
11/2010
5.0
moving companies
  + -1 more
They are nice and good. The price was okay. It went quite smoothly. They were on time and worked hard. The interaction was quite good and I would use them again. There was one small issue. They came early.
Description of Work: I used Optima Moving Company for some moving.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

G. W.
01/2010
5.0
moving companies
  + -1 more
From the moment I contacted the company, the responsiveness to my requests was very impressive. I had to change my move date a couple of times and Marius accomodated my requests without any problems/attitude. The 4 man team arrived on time and was very professional and efficient. I moved from a 3-story, 2 bedroom garden apt. in Montgomery County to a house in Frederick County. I had a LOT of boxes (about 80 or so, including 7 wardrobe and heavy ones filled w/books), not to mention 2 wall to ceiling oak bookcases and other furniture. The team was also excellent at accomodating my requests for box/furniture placement at my new location. I chose to use the "man hour" payment option (they also offer a flat rate, which most companies don't do). They were very efficient and fast (I was still packing when they arrived "on-time" and could not keep up with them, LOL!). The move, including the tip for all 4 guys, came in just under $500. I highly recommend the entire team for any moving needs.
Description of Work: 3-story, 2 bedroom garden apt. to single family, 2-story house move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

    Contact information

    4 Sesame Ct Apt 3C, Reisterstown, MD 21136

    optima-moving.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Piano Movers

    FAQ

    Optima Moving LLC is currently rated 4.1 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 7:00 PM

    Optima Moving LLC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Optima Moving LLC offers free project estimates.
    No, Optima Moving LLC does not offer eco-friendly accreditations.
    No, Optima Moving LLC does not offer a senior discount.
    Yes, Optima Moving LLC offers emergency services.
    No, Optima Moving LLC does not offer warranties.
    Optima Moving LLC offers the following services: Residential & Commercial Long Distance & Local Moving, Loading & Unloading, Full Packing & Packing Supplies

    Contact information

    4 Sesame Ct Apt 3C, Reisterstown, MD 21136

    optima-moving.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM