countertops, flooring contractor, home builders, woodworking
+ 2 moreDescription of Work: Ivy League construction did a great job with floor tiles. However, here are the problems I encountered: | The work was never completed. | The bulk of the work was done, but finishing was poor. We still have walls that haven't been completely painted, a ceiling not yet painted, which we were told would be. Wall unevenness we were promised would be removed by good mud work was not completed as promised. | The quality of finishing was not great. Nails were not always driven into the wood on moulding, the wood filler over the nail holes never put in or way too light. |The biggest problem was a last minute attempt to charge for services never agreed upon as costing more. So for sanding and staining a door, $750.00? And for staining three doors, the staining was poor quality, uneven, and yet the attempt was made to charge $350.00 for that. As I see it three doors were ruined by poor staining. The front door was stained poorly anyway, having to be remanded in parts, and those parts are lighter now. The polyurethane bubbled and required more work. The wood door itself was dropped and damaged, and the inside scratched. |A basement door was never completed, never painted as agreed upon. |Sanding of windows was promised, but not done well. A blotchy appearance is now part of the finish. |Trash was left in front of the home and behind the home for well over a month. In the front of the house, things were leaned on a wall and the stone work damaged. The argument made was that this was a problem with a flaw in the stone, but it would likely never have happened had stuff not been leaned into the wall. |From the beginning, putting tools, heavy tools, on fine furniture WITHOUT putting any padding below it. I had to do that. THIS REALLY BOTHERED ME. I shouldn't have to remind Ivy League Construction to protect expensive furniture. |I won't complain about the cutting of floor boards inside the house, covering everything in dust. This really should have been done outside. But OK. I'll let that go. |Not cleaning the tile work by our front door, so that when we moved a white sofa, the black color of the grout stained the sofa back. |Not asking for any permission to use my tools, such as a table saw, before using those tools. This is just common courtesy. |Taking probably double the time to complete the work because insufficient workers were assigned to the job. |The workers stopped working after insisting on payment, then once they were paid, not returning, not even calling to complete the work. |Washing paint brushes, polyurethane in color sinks, expensive sinks and vanities rather than outside. |Washing paint on a landscaping boulder with great patina, only to stain it with paint, then ruining the patina with acids trying to "clean" it. |And, again, presenting an after the fact bill for more than 4 times what I owed. I would NEVER have bought the doors I bought if staining alone was done so poorly that it looks completely amateurish. They ruined 3 expensive doors. |Part of the problem is that they are friendly, so you want to take their word, but the execution of the job left much to be desired. |I ordered, based on their estimates, way more flooring than I needed. Not just a little, and can't be explained by granite work over about 10 square feet. I bought over 80 square feet more than I needed. Lost at least $500 with that estimate. |I like the workers personally, but what they did was less than professional and unethical. My work is not completed yet. |I waited 20 years to complete this work. I was so looking forward to it. And my dream of a home I loved was not fulfilled. Not a terrible job, until you look closely. Just depressing. The only thing they did that I have no problems with, as yet, is the granite work in our basement and kitchen. |