Grove Brothers Masonry

Description of Work: Masonary work

Description of Work: I'd like to critique their work, but since they have NEVER come out the house to perform the work in almost TWO YEARS, I can't. Don't water your time. Con Artists.

Description of Work: After several phone calls, Kevin finally came out to see what color grout needed replacement in my front steps. Many phone calls later, he finally called me back and said he had been out of town (health problems in his family), and would take care of the problem. He stated that I didn't have to be home for him to do the work. As far as I know, he never came. The area looks the same to me. I would never use this company again, and am out my money.

Description of Work: I paid for a Angie's List Deal, $99.00 for four hours of masonry work. They met with me to determine the scope of work, but never sent me a quote. I tried repeatedly to get the quote from the salesman and the company. After promises that they would send me a quote they never followed through. I contacted Angie's List and they tried to get them to respond without success. Angie's List did refund my money. I am very, very disappointed because the work that I needed done was for safety reasons. Shortly after this unfortunate experience my five year old granddaughter tripped up theses very steps that I wanted fixed and was a bloody mess!!

Description of Work: I bought the big deal for masonry repair last May and reached out in the fall after the season was over to get our patio mortar work done. I exchanged email with Kevin and sent him pictures of the work to be done. At one point I was told they'd fit me in "next week" but they never came by to do the work. Subsequent emails either blamed the weather for not being able to complete the work (mildest winter ever by the way), or didn't get answered at all. At this point I'm out $100 and still don't have my patio repaired.

Description of Work: I purchased an Angie's List Big Deal coupon for four hours of masonry work from Grove Masonry. I called last week and spoke with the gentleman about the coupon and my need for some re-pointing of the fieldstone steps leading to my front porch. I also told him I had extensive stone work around my house and that depending on how the re-pointing went I would consider hiring them for a much larger stone project. He said that he would meet me at my house on November 1st between 5:30 pm and 6:00 pm to look at the steps and discuss the repair work. I rearranged my schedule to make certain I was home at the agreed upon time and no one from Grove Masonry ever arrived. I called at 6:30 pm and left a message on their voice mail asking someone to call me back and let me know if they were running late, had a problem--whatever. Well, it's now twenty-four hours later and I have yet to hear from them. I have already called Angie's List to have the money I paid for the Big Deal refunded, but that's not my main concern. My primary concern is this: the most valuable asset we possess in life is our time. When a company makes an appointment with a potential client they should keep that appointment. If a problem arises they should contact the client at the earliest possible time to explain the situation. It's not just good business practice, it's basic common courtesy. In my view people, and companies, that lack common courtesy are morally bankrupt and don't deserve much consideration.

Description of Work: They took a message and said that Kevin would call back and I never received a call.

Description of Work: Outstanding Service. Friendly and Cooperative. We had a somewhat out of the ox job that they did a Great Job with. Very Pleased - will definitely use them again!

Description of Work: Installed new bluestone sidewalk and porch. Removed existing stone and concrete base of sidewalk. Poured new concrete base.

Description of Work: The work included grinding, chiseling, and repointing approximately 120 Sq Ft. of flagstone for a front porch and walk area. Approximately 45 square ft of that stone had to be removed, cleaned and reset. All work was acid washed at completion. Also removed and reset bluestone stair treads on a large, three sided stairs / platform area for a patio. All of that work was acid washed at completion as well

Description of Work: Excavated back yard and built a new patio. Half of the patio is concrete (with a block retaining wall) and half is a bluestone with a thinstone sitting wall.

Description of Work: Grove Brothers designed and built a brick/cement patio (1,100 square feet) to cover an existing in ground pool area.

Description of Work: Installed a border of pavers around a 2 car parking pad.

Description of Work: (1) Demo and disposal of existing, 10-year-old front porch and steps (which cracked beyond repair). (2) Design and build new porch and steps. A computer-generated plan was included for the new design. Porch and steps built with a strong foundation. (3) Point-up brick walkway leading to front entrance. (4) Acid-wash all masonry during clean up.

Description of Work: 40 year old brick steps were removed and new ones installed. Two concrete sections of walk were replaced.

Description of Work: They installed a stone patio and sitting wall in our backyard.

Description of Work: The cracked cement walkway and steps to our front door were removed and replaced with a brick walkway and steps.