Concrete Impressions Inc

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Originally contacted multiple providers, some showed up, some didn't, some showed and didn't send an estimate. John came out, and spent the appropriate amount of time. looked at my situation, and suggested a comprehensive, design to incorporate both water mediation through a new drainage system, tying in the newly installed French drain system along the driveway and the downspouts on the side of the house, and an additional drain in the new patio all dumping into a stream behind the house. Whenever there was a change in design or in composition, they were agreeable. I asked for multiple additions, and waterproofing adjustments and they were always eager to accommodate. If you need concrete work, or drainage system design, John, Terrence, Pat and Danielle will be happy to assist.

It was very well done - quickly. The water proofing is yet to be seen - although so far, there doesn't seem to be any big deal - other than damp smell. Not sure that anything can be done about that - the house was built in the 50's and is a rowhouse. But the workers were diligent during the worst weather - hot hot hot!

After having had a number of companies either not return our calls, not show up for scheduled appointments, or provide us with outrageous work estimates, we contacted John at Concrete Impressions. Right off the bat, John was prompt at returning our call, showed up when he said he was going to, and provided us with an estimate that worked for our budget. Due to the time of year, we were scheduled to have the work done 3 weeks from the day we spoke to John, but he called me a few days later and said there had been an opening for the next day. Jumped on that!! The work was done in a day by two of John's crew-members who were super accommodating, and they even helped my husband fill a hole that a groundhog had dug in our front yard! :) The stairs are FANTASTIC and we are so very happy with the work done. We have some future concrete jobs we'll need done, and I have no doubt that we'll be contacting Concrete Impressions again!

John (the owner) and his crew did a great job. John was always extremely responsive to my phone calls and accommodated my busy work schedule to come to the house for estimates and the actual work. In gathering several estimates, his price was very fair. We had some shrubs and stumps removed, a sidewalk demo'd and an overgrown chainlink fence taken out. The work was quick and done to my expectations. Got a quote to remove a parking pad, which we may do in the future. Will definitely keep John in mind!

It was a good experience. They do quality work. The owner comes out and we've talked about the project; calls to give you updates. It's a pretty good company and I like it.

Very responsive in sending a quote. I would have pushed through with the project had it not been for the unexpected circumstance.

Very proffesional and was always ready to pay attention to our needs. Any time we had to do a change John was ready to make it right. They also came back to reseed several time and brought me some extra fill dirt at very little extra charge.

They took two days to do the job. they cleaned up the debris before they started. When the finished they cleaned up after themselves. The work they did is just excellent.

I live in a Baltimore row house with a detached garage. The interior slab was cracked and heaved. The exterior walkway adjoining the garage was heavily deteriorated and had settled so water ran towards the building. The garage is a duplex (half is owned by our next door neighbor) but a single apron/ramp serves both garages. The apron was 90 years old and heavily deteriorated on our side, less so on the neighbors, but we decided to perform joint work on the apron. John was great at explaining the issues involved (especially the complex grading necessary to keep rain water flowing towards the alley). It took a few months to fit into the queue, but once begun, they worked efficiently and neatly, leaving the area spotless. We are delighted with the results.

I am very satisfied with all the work they did, several problems were solved and safety issues addressed. However it took a long, long time. I came close to canceling the entire project, but now that it is done I'm glad I was patient. I first contacted John Adams, the owner, in late April. He came out and we talked through the issues I wanted to address. The main problems were water in the basement, broken steps to the basement and a very rocky uneven floor in the 4 car garage. The previous owners ran out of money before they could finish the garage and I hated going in there, I was careful not to twist my ankle and moving heavy objects was difficult. John had solutions for the two locations water entered the basement, in one area by the chimney/sunroom wall he proposed regrading and adding a drain and underground pipe to direct water under the driveway and under around the garage. At the back of the house he proposed removing the existing Bilco door, adding a larger concrete pad next to the basement stairs with a slight tilt to direct water away from the stairs, rebuilding the top two steps, then re-setting the Bilco door and caulking around it. I had previously had regrading done and it worked in one area but not the chimney/sunroom wall. Johns plan was much more practical then the first provider. His estimate was more then I hoped to spend, but after talking several times with John and one other contractor I knew he had very good plans, and his Angie's List reviews were very good, and I do think the price was fair. At the time I made a deposit in May John expected to start in a few weeks. He did not actually start until mid-August! I would call ever few weeks and be told that my start date was still a few weeks out. We did have lots of rain in late spring/early summer which interfered with the jobs he was already on, but it was very frustrating that he could not provide an accurate date. He explained that it was first come, first served and that weather affects their work. After digging and grading and using devices to plan the levels for the concrete the big concrete pour date came and went very well. John did give me the concrete seal application for free as a thank you for my patience. I did add on one more thing while the prep work was occurring, I decided to have John do a regrading and smoothing of my driveway (rocks and dirt), and spread and tamp some CR6 gravel. After the concrete pour came there was even more waiting to complete some issues with the basement stairs/pad, remove rocks from the re-graded dirt areas where grass seed was spread, and finish the driveway. They came today (10/14) and addressed almost all these final things and everything looks wonderful! They will send someone later today to improve the caulking around the Bilco door. I gave a C in punctuality due to all the waiting, and a B in responsiveness because communication was often slow. I did have a few things that did not meet my expectations but John agreed with each item and addressed them to my satisfaction. We just had several days of heavy rain, more than 3 inches and my basement was completely dry! The basement stairs are now safe and even. My garage looks great and the driveway is flat and well groomed. I am very pleased with the work and I would certainly hire them again in the future. I have recommended them to a few neighbors already.

Update: 11/8/13 Had he been more responsive, we would have stuck in there with him. When we didn't hear from him for an extended period of time, we got tired of waiting. Back on Feb.19, 2013, I purchased a Big Deal for 6 hours of concrete repair for $269 from a company called Concrete Impressions, Inc. Certificate Number 582338. I looked at their rating on Angie's List and, back in February, it looked like they were a good company to work with. I contacted John Adams at the end of February. He called me back and scheduled an appointment. Within a week he had given us a bottom line estimate. My husband responded by asking him to break it down into time and labor for each piece of the job we asked him to quote, three sections of driveway repair; new front landing and parging basement steps. Though it took several emails over the span of 6 weeks, to get what we wanted, he did pull through. Finally in early May, we agreed on the work to be done. We signed no contract. He informed me that he was deep into his busy season, that he would put me on his list, but it would probably be late June before he got to us. On July 28, since we had yet to hear from him, I emailed John asking him not to come until after we had returned from vacation in mid-August. He responded commenting that the rain had set him back and that mid-August was perfect and that he would see us then. I asked that he contact me a day or two ahead of time so I could rearrange my work schedule to be home. He agreed to do this. It is now October 5, I have heard nothing from John since that last exchange in late July and there has been no rain to cause delays. Yesterday, my husband said he's done waiting for Concrete Impressions, at this point we have no idea when he might come nor any hope that if there was something wrong with the job that he would respond in any sort of timely way. We have decided to look elsewhere.

Contacted me immediately and gave me an estimate. Then didn't hear from him for quite a long time. I guess he was working on other jobs. He finally called me when he was ready to do the work. I would have appreciated an update from him to let me know it was going to be a while before he would get to the job, I thought that I had been forgotten. Overall, I am pleased with the work he did.

All went well. John and Jake arrived early (8:30 AM) as expected and stayed until work was completed (about 6:00 PM). As I asked questions, both workmen were more than willing to take the time to explain what they were doing and what I could expect. The work area was left clean. John, the owner, returned later in the week to make sure all was fine. Both workmen and John were pleasant with which to work, completed the job as described, and left the work area looking so nice. I would definitely use Concrete Impressions, Inc. again for concrete work.

I did speak with him but his price was outrageous. The way he expressed himself about some things I just got a negative vibe from him. It was like he was talking off the top of his head. He came out and looked but my inner voice was saying "oh no, I should probably find someone else". It was like he was quoting things off the top of his head so to speak. He actually came out and the quote itself he was saying about $2,700 and it was no way. I had already gotten a quote previously for that and it was like $1,500.

I wasn't able to get the work done because the work I wanted done, or any part of it, was way more expensive than the coupon I'd purchased. That was disappointing, but the owner assured me that my money would be refunded since I wasn't able to use the coupon's outlined service. He spent a good amount of time on the phone with me discussing the work I'd wanted done, why it would cost as much as he was quoting, and that the age of my home meant that the concrete was breaking down and that was why it was cracking. I appreciated his thoroughness and honesty. If I were to get concrete work done on my wallkway and driveway, I would definitely call upon this provider again.

I contacted Concrete Impressions from an add on Craigslist that stated that they could do soil drainage/erosion control. I did not need concrete work and knew this was not their specialty plus craigslist can be hit or miss so I was not sure if I would get a return call. .I got a call from John directly to set up a meeting at the house to go over the plans. My project was not a big project by any means so was prepared for a big $ because other companies seemed to have plenty of work and were throwing out a big $ see if I would bite. I was pleasantly surprised that the price was reasonable considering landscapers wanted more money and wanted to make more of project out of it than I was interested in. John actually was on the job when it started and communication was good. His style and professionalism should be standard practice but as we know many guys think they are doing you a favor by calling you back. The job was done well and on time. Maybe more importantly when I had some changes he listened and brought in some guys after the fact to complete the changes. Many people do the minimum and run. He did not. I can not speak to their concrete skills but regrading the back yard turned out good. Call John, he will help you out.

We purchased a "Big Deal" for 6 hours of work. John contacted us immediately, and was there for an estimate within a couple days. In April, when the weather was appropriate, he got in touch and scheduled the work. Two of his crew came to the house and finished the job in just about the 6 hours prepaid. The only additional charges were for materials and a helper. The work was good and clean, and they were very skilled and efficient. Our only criticism is that some of the finish work could have been a bit nicer. There were some spots on the rear steps that looked like the concrete dripped down and then dried, some of which I could knock off by hand. Very minor, though. The price was very reasonable.

They gave me an estimate and it's so much more than I was anticipating spending so I'm kind of waiting basically to see if I was able to afford it or not. I only interacted with them on the phone. They came and looked at my front porch while I was at work so we only communicated on the phone and it's been very nice so far. They had a good impression. I think that the price that they quoted to me was fair so if I would have the work done I would certainly use them. It's just a matter of time of whether or not I would have a whole new front porch but I wasn't expecting.

Firstly, he was very prompt in coming out for his appointments, to meet with me, to look at the surface that we wanted repaired. Secondly, he provided us with the estimate in a timely fashion and gave us a timeframe as to when they would come out and do the work and they were right on time. They did an excellent job. They were very cordial and very professional to deal with over the phone. In fact, I was going to call them today on something else that has to be done. They were dependable and they provided the service that they said they would.

I knew going into the job about how much it would cost. I wanted two squares of a sidewalk replaced, and from the beginning it was difficult to get a price out of him. When we finally did get it, it was much higher than we expected. He insisted that we would to buy a whole load of concrete for the small job, so we opted to get a refund on the Deal instead.

I called John in after I removed the old, crumbling mud slab in our basement to get an estimate to finish the excavation and pour a new slab. We discussed what I wanted to accomplish and he was willing to do any part or all of the job. I had some concerns about radon mitigation and he did the research to determine the right materials to do the job. He estimated one day to excavate and one day to pour the slab. Note: Our basement has a central chimney and furnace, built on a 4" thick island of concrete, and three concrete column footers that all had to remain in place. The new slab was to be poured around all of the obstructions. John and his crew showed up when he said they would. They started the excavation on Day 1. John scheduled the roll-container to hold the soil removed from the basement well in advance to be on site first thing in the morning, but it didn't show up until the afternoon. Without the container, there was only so much dirt/rock that could be moved without a place to put it. This caused some delay in the project. Once the container arrived, soil started moving out of the basement using the conveyor and skid loader. We have fairly rocky soil here and after working for awhile with hand tools and making slow progress, John brought in his a jack hammer to break up the soil. With the delay in getting the container and our rocky soil the excavation ran into Day 2. By the end of Day 2 the soil was out and the stone sub-base was in. The concrete pour now Day 3 was scheduled for the following week. The crew took extra care to meet the finished floor elevation and worked into the evening to provide a decent hand troweled surface. A "B" for professionalism only because I ended up picking up cigarette butts around the work area. It has been a month since the pour and we are happy with the results.

His crew was on time and worked timely to get the job done. John Adams followed up with his crew and did not quit until the job was done on a professional level. He made sure I was very pleased with the result of the new product, kept in touch with me throughout the entire process and showed a genuine interest in me as his client and the quality of work that was performed. I would definitely use his services again. I highly recommend Concrete Impressions for concrete work.

Great job over difficult terrain. Heavy textured finish was used to prevent slipping on the concrete when in use.

The work Concrete Impressions Inc. performed for me went very well. They were on time and kept to my construction schedule that included my project be done in several phases. Their work was neat and precise; they also offered suggestions to improve my project. Their employees were courteous and well versed in their trade. When Concrete Impressions completed their work they left the job site clean and free of any of their debris. The quality of Concrete Impression's work certainly contributed to the overall quality of the finished job on which I've received many compliments. I would not hesitate to use their services again at my home.