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ARM SECURITY SYSTEMS INC

Home Security Systems

About us

Custom alarm systems designed to meet your individual needs installed by professionals

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Installation of alarms and smoke detectors, monthly monitoring, speak to a live person 24/7

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

2.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.8
value
3.0
professionalism
2.8
responsiveness
2.8
punctuality
2.8
Showing 1-4 of 4 reviews

Gina D.
06/2017
1.0
home security systems
  + -1 more
No resolution yet. Very unfriendly to work with
Description of Work: Wanted to cancel services after more than 10 years of monitoring. They automatically renew your contract yearly (no notification) and make you pay for the entire year even when they are not providing the services. They only care about getting their payment. Very rude and dismissive over the phone.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$763.02

Susan C.
06/2014
1.0
home security systems
  + -1 more
Attempted to cancel service for a home I moved from several months ago.Completely unhelpful in trying to resolve issues. Very curt on the telephone and totally unwilling to work with me to allow me to end my contract. I'd been a loyal customer for 4 years and they are ONLY interested in collecting their monthly fee, regardless of whether or not they actually provide security coverage to a residence. DO NOT use this company.
Description of Work: Provides home security system

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129

Nathaniel S.
09/2013
4.0
home security systems
  + -1 more
They are responsive and every time I go into the office (or mail them a check) I always get a positive response.
Description of Work: I have an alarm contract with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Nathaniel S.
11/2011
4.0
home security systems
  + -1 more
They are cordial and nice people to work with. They are always available whenever you need them. Thankfully we have only needed them on accidental tripping of the alarm but they are always prompt in their calls.
Description of Work: Arm Security Systems installed our home security system. We are billed quarterly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    208 MAIN ST, Reisterstown, MD 21136

    www.armsecuritysystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    ARM SECURITY SYSTEMS INC is currently rated 2.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    ARM SECURITY SYSTEMS INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, ARM SECURITY SYSTEMS INC offers free project estimates.
    No, ARM SECURITY SYSTEMS INC does not offer eco-friendly accreditations.
    No, ARM SECURITY SYSTEMS INC does not offer a senior discount.
    Yes, ARM SECURITY SYSTEMS INC offers emergency services.
    Yes, ARM SECURITY SYSTEMS INC offers warranties.
    ARM SECURITY SYSTEMS INC offers the following services: Installation of alarms and smoke detectors, monthly monitoring, speak to a live person 24/7

    Contact information

    208 MAIN ST, Reisterstown, MD 21136

    www.armsecuritysystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed